Anywhere Rooter

I would avoid this company. My experience was frustrating, expensive, and handled poorly. ? They quoted me $1,045 thinking it was a much bigger project than it was. In the end it was a simple 15 minute job, but they still charged me $1045 ? Called twice to dispute the charge?no callback the first time, and second time manager just ?gathered info?. Nothing resolved thus far. ? Wasted 19 hours waiting for workers: late the first day, no-show the second, very late the third. ? After 18 hours of waiting, I tried to cancel and cut losses. A rep lied and said someone was en route?another rep called 30 min later saying the tech was still cleaning up a different job. ? The plumbers did fine, but it wasn?t a difficult job. ? I walked away feeling ignored, misled, and taken advantage of. Very incoherent company.

Just a simple pvc pipe fix for the spigot out front. Showed up 2 hours after the estimated appt time. I called and they blocked my number. I verified on someone elses phone. Quoted me $1200. I of course said no way, and I was charged $138 ($124 + tax) and then a 4% charge for using a credit card. He and billing lady had quite the amusing laugh at misfortune.

Don?t waste your money. This is what they installed in my sink and stood by it. If you don?t know, 2 seconds of googling ?is a flexible p trap/drain okay to use? will tell you this is a half baked solution. Started leaking 24hrs after install. I already have someone coming to fix this and they refused to give any money back. $400 completely wasted.

Anywhere Rooter came out and snaked our clogged toilet. It was obvious that we had a blockage. $520 check! The next day they found the problem with a camera $5600+ check before they would move. The excavator found the problem but still clogged. Another check to bring the excavator back in. Found the next clog. We had invoices for 2 checks. I asked for a total cost of this project before it grew & grew. I was given a verbal promise of a total cost. They ended up lining our pipe from the house to the septic. $22,000+. My verbal was $21,000+. I have $14,000+ in invoices. No one will call me back. The work was OK as long as I kept writing checks. They have you over a barrel when they've turned off the water and they've dug the hole!!!!

Paid for my drain to be cleared, they were aware of my needs prior to arrival. All I got was being told I need a new toilet. The man did not even look at anything, just an immediate diagnosis of ?You need a new toilet, let me run out to my truck and get you a quote?. Why can?t you just clear the drain as per our original agreement? And per what I PAID FOR. Instead, upon his departure I was basically forced into leaving him a 5 star review. For what?! I submitted the review to get him out of my house then immediately deleted it and messaged the company. Not surprised that I have not heard back. These people are crooks and will take advantage of you.

Arthur work is terrific

Hands down the WORST service I have ever had! They were unable to fix the problem- told me no company could snake further than 100 ft (not true!), said all that would fix the problem was jetting the line which would cost 1600.00 When I told them I wanted a second opinion before doing this, they were very rude and condescending. I actually had to tell them they were being rude and to please leave my home to get them to stop. The next day another company easily fixed the problem and said even if I needed the service these people said would cost me 1600 (which I did not ), their company charged 285.00 for it. Total scammers! We called their company to ask for our money back and they were unhelpful and did not care we had such a bad experience. Do NOT use them!

Beware! Abusive- bad customer experience, communication, and service I?ve ever had with a Plumber in my 15 years of doing real estate After I left this review I got a call from some man at this company within 5 minutes who refused to tell me his title or what his position was, But it just goes to show while I left this review. The yelling, the degrading, the belittling of a customer and then asking if I was smoking crack, cause I told him I couldn?t hear him on the line because it connection was bad. The audacity and then threatened to take down my business because I left him a bad review. Claiming he was going to get me a ?free service? but the best part was his office manager said they always use a camera and I was billed $700 for something that probably should?ve been included in the first place. I?m embarrassed for them. I also guess Plumbers don?t know what harassment or slander means but my post couldn?t be even more accurate now. If you want to threaten my business because I

BEWARE OF THIS COMPANY I cannot express how horrible my experience was with this company. Itâ s clear they operate with zero integrity. They have a business model that perpetuates customer abuse. My renters had an issue with the downstairs toilet. We called them on the weekend to resolve the issue for a great upfront price but as soon as they got there, the scam started. They said they couldnâ t go through my downstairs toilet so without my permission they went through my upstairs toilet and then said they couldnâ t reach the clog so that they would need a Hydro jet which costed $1500 and that it required a â camera supervisorâ to come in and take a look at it to see what was blocking it. After using the snake and Hydro jet, they said everything was fixed for now and that the so-called â camera supervisorâ was on their way. Why would the camera supervisor show up after he snaked and Hydro jetted? My renters waited up until 9pm when he finally showed up. I guess he fiddled around with some things and then called us and said that we would have to replace our entire main pipe but that he can do it for $12,000 but not dig it up the sidewalk , and only half yard?? Thatâ s impossible. Why would they need to replace all my pipes if they fixed the issue? They wanted to get it done as soon as possible and said that they needed a deposit ASAP. We asked for the camera feed to see how the pipes looked and he said that he couldnâ t give it to us. Finally we told them we did not want to replace the pipes and after some back-and-forth, he assured us that the issue they came out for and ended up charging us $2200 for was fixed. The next day my renters asked when the plumbers will be back to resolve the issue!! Nightmare, $2200 and all these back-and-forth calls with the â camera supervisorâ assuring that they resolved the issue with the Hydro jet that they insisted that we needed because nothing else would fix it and my renters were wondering when the issue was going to be resolved because they weâ re still experiencing the issue. So then we had to pay another plumber to come in that day, he Put a camera down The pipes, gave us the camera feed, showing us the blockage, fix the blockage and charge us a very reasonable price. Easy, problem solved! Avoid this company at all costs! They will rip you off and act in bad faith. And then when you try to resolve it, you get random operators and can never talk to anybody that knows anything. Iâ m sure theyâ re paying for all these great reviews because there is no way that people are having that many good experiences with them. They are rated F on the Better Business Bureau and have horrible reviews on yelp. All with very similar experiences. PLEASE, PLEASE PLEASE BE AWARE OF THIS COMPANY.

DO NOT USE THESE GUYS!!!!!!!!!!!!!!! If I could give zero stars, I would. They will try to upsell you on services that you do not need. They do not have the equipment necessary to cut through roots in your sewer line. They will try to sell you a $2000 "hydrojet" or worse a $5000 clean out drain or worse an entire new line. I paid almost $900 for NOTHING and then Go Direct came the next day and snaked the scoped the line for under $250. Anywhere Rooter are a bunch of con artists that cannot be trusted. Do not let them in your home!

Beware of Anywhere Plumbing! I called them for a pipe backup, and their technician tried to scam me by saying he hit something and the pipes might be broken. He pushed a $1600 hydro jet service. Instead, I rented a drain cleaner and fixed the issue myself. When I asked for a refund, they refused, claiming they had partially opened the pipe. This company is unprofessional and only out to charge you for basic services. Don't fall for their tricks.

They refused to clean a shower drain after I paid them to. They're dishonest and I wouldn't hire them again under any circumstances.

Great service and staff! They came out after 10pm and cleared my sewer line. I will definitely use them again in the future.

Rude customer service. The receptionist, Kathryn, talked down to me, interrupted me and would not listen. The service man, Kimball Jordan (who also claims to be the owner), was also rude and talked down to me. They refused to let me talk to a manager to resolve my issue. My boiler was leaking water, so I called to have them take a look at it. The technician said my boiler needed replaced, and it'd cost about $10,000. However, I later discovered that the drain tube outside the unit was disconnected, so I plugged it back in and the problem was fixed. So glad I found this out before spending thousands of dollars on a new unit when this one still works fine. They still charged me even though they didn't do any work and lied to me about the unit being broke, and they refused to refund my money. This company does not have quaility employees, and they take advantage of customers. Just read the reviews...it's a common problem with them.

A representative came out gave me a quote for $4,400 to replace a water heater. He stated that the next company wouldn't be cheaper so I signed his contract. The next day the other company came in with $2752 for the same thing. I contacted Anywhere to cancel. John stated there was a 25% cancellation fee. They did not provide the copy of the contract until after I contacted them to cancel. The representative did not let me read his tablet to see terms when I signed the contract nor did he tell me about the fee. I was stuck with them unless I wanted to pay $1,100 to cancel. This was not a custom job. John stated that materials had already been purchased Sunday morning after the contract was signed on Saturday afternoon. The tech was scheduled for Monday morning and arrived Monday afternoon. After completing the water heater install, the main water pipe valve had a leak and to fix it would be an additional $500. I agreed to it and tech replaced the valve. On the same pipe there is a regulator which was also dripping, he wanted another $500. I told him no. The tech was ready to leave and came back to state his boss said they would do the regulator at no cost and would complete the week of Feb 5 thru 9th and wanted me to write a positive review if they did the work. They did not contact me that week to finish. I contacted them Feb 14 to see if they were going to complete the project. The tech said they would put me on the schedule the following week. Again, no contact from them. The original project took 4 hours. Materials purchased include water heater, copper pipe and 3 valves, expansion tank, and a pump to push water to exit pipe. No walls had to be cut down. I also had to clean up the mess from the removal of the old water heater leaking from the basement and up the stairs. They have very questionable business practices, a 25% cancellation fee, prepayment of half of project before they will start work, invoices which do not break down costs for labor and materials. Are the positive reviews true, as they wanted me to give a positive review when the work was completed.

When something you can't ordinarily see breaks it can be surprising how much work is required to fix it, and how expensive it can be. Our sink clog happened due to a series of factors, and we were surprised how expensive it was to fix all the problems. Nevertheless, we felt all of the recommended fixes were necessary, and we probably paid more just because of the urgency of the fix, plus additional work due to the mistakes from a previous plumber that needed to be corrected. They did good work, arrived promptly, and resolved the problems quickly.

BEWARE!!! we were told that the work done would be covered by our insurance company - NO it was not covered by our insurance company - we are stuck with a charge of $16,960.00 - we thought he was telling the truth - we are retired - my husband is 82 yrs old - we were taken advantage of - BEWARE !!!

Had a great experience working with Anywhere Rooter. Completed the job in a reasonable time.

Anywhere Rooter replaced my old toilet for a brand new one. It was quick, efficient and the guy was very careful not to get nasty toilet water on my carpets as he dragged it out. I will definitely use them again.

Very knowledgeable, and polite.

We have pretty hard water out here in the sticks and keeping the tankless water heater cleared out is critical for a long service life. Anywhere Rooter came out and flushed the system and made sure everything was at peak performance. Very professional.

The conclusion of our experience with Anywhere Rooter is that they are a bunch of scammers that will try to rip you off, and will refuse to give you service when they cant. We had a problem with our main drainage about 3 weeks ago, the water was back flowing into our basement. Unfortunately, we called Anywhere Rooter randomly, we didnt read any reviews or know any other plumbing companies. We were expecting a quick cleanup, however, one of their plumbers came over to our house and decided after he inspected our pipes that we *have a big problem * and that some tree roots were blocking our main pipe. He said the only solution to our problem was to dig out the pipes and replace them with new ones! His offer was $5500, we told him to just do a normal clean up because we cant afford to pay that much. He was very pushy and was trying to convince us to get a loan or call our bank! He refused to do a clean up saying that the floor might collapse and he doesnt want to get blamed for damages. We told him that we are done and well call another company, however, he charged us $133, saying that $69 were for driving to our place and $64 for replacing a pipe cap that he had to break to get his camera in. So basically we paid the guy $133 for refusing to fix our problem. The next day we asked the company to send us the video that the plumber supposedly recorded so we can send it to another company so they dont have to do another diagnoses. Anywhere rooter said that there was no video because we didnt ask their plumber to record it! We decided to just call another company to do a normal clean up which cost us only $100, plus they gave us warranty. It's been three weeks now and our drainage seems to be fine, there is no back flow anymore.

This company is a JOKE! They will charge you when work is not done. And claimed they have no idea on how to make concrete smooth. LOL! I wish I can attach photos here to show an incredible unfinished concrete after we paid $6,500! Cracks are everywhere and super bumpy. STAY AWAY FROM THIS COMPANY!!! Will never use them again.

BEWARE!!! Anywhere Rooter is practicing Highway Robbery for their essential workers. Home Advisor sent this company to me for a clogged drain. Home Advisor quoted under $200. Anywhere Rooter showed up 24 hours after the scheduled time and by this point, I was in a bind to have the drain unclogged. So, yes, I was under pressure to accept a price of $2250. This price is outrageous. They pulled the toilet and cleaned the drain in less than 2 hours. I am glad it all works now. I have a 90 day warranty. But in Hindsight... I would never use Home Advisor or this overpricing company again. BEWARE!!!

Did an excellent job, they were prompt and courteous