Able Moving and Handyman

Terrible. I spoke with other movers and one gave me an estimate of truck size after a 45 minute call during which I measured and itemized each item. I was told a 20 foot truck, properly loaded, was needed. When I called Able Moving, the crew manager seemed distracted, talking over a loud vehicle or motorcycle. I explained the info above and he said he had a 17 foot truck but would wave the trip fee for the second trip if needed. He also said that upon arrival, he and the crew would wrap furniture in plastic (never done), and be very careful with a china hutch and oversized furniture, as well as a $3,500.00 refrigerator. The crew showed up with an unmarked yellow truck with the right side mirror taped on. The truck has some stuff in it already and was dirty, not swept. They did not use a ramp and hoisted and slid heavy furniture up the back of the truck. They did not pack the truck properly (with even load and utilizing all space). They did NOT tie down or secure anything. They did not check or look to see if shelving inside was secure (they lost the bracket shelving tabs), including not securing the glass shelves in the refrigerator. The crew lead was in a hurry to make a flight. Upon destination arrival, it was apparent that my unsecured items and furniture had become projectile missiles. Everything was rushed and not coordinated at unloading, I did not have the time to properly direct where items where to go as the crew manager was in such a hurry. Then there was the second trip. They dragged my refrigerator across Brazilian Cherry floors creating a 23 foot scrape, which the crew manager said he would repair. (He never did). The same thing happened with unsecured items. My refrigerator front was dented and scratched, they hit the top of my new blinds taking an outdoor table outside, which I witnessed; then the crew manager said he had taken blind top down, which was untrue. (They NEVER replaced it or asked if it was broken). My China cabinet was scratched, the top of an accent table was chipped and the side was scratched. The top of a mirrored dresser was scratched, the bottom was chipped, and when reassembled, they did not secure the mirror. My heavy bed-frame was reassembled against the wall such that any movement makes it rub against the wall and the screws in the bed frame were not screwed in all of the way. Metal garage shelving was bent. The end of the move was on rural roads, and the crew drove 80 MPH on a 45 and 55 MPH road. I was in front of them at one time and they about ran me off of the road. Since all of the moving was not done in one day, a Monday, there was a second moving day, Wednesday. My husband stayed at the origination point and I stayed at the destination. The crew left my home at 1056 am, they should have arrived at 1156 am at the latest. I checked traffic reports with Google and Apple Maps every ten minutes and it took the crew 2 hours to arrive. The crew manager claimed that the traffic was bad. By this time I had had the time to look over some of my belongings previously moved, it is an understatement to say I was upset. The crew delivered the last load and did not charge me due to all of the damage, but this hardly makes up for the horrible treatment and disrespect of other’s belongings, some of which have sentimental meaning or are necessities. I should have known that it was a poor decision to use this service when they showed up in a truck with a taped mirror and did not know how to properly pack a truck and protect belongings, but I had a deadline and decided to trust these movers. WORST DECISION EVER.

This is my second time using Able Moving and handy service and they have done a wonderful job each time! They are reliable, respectful, and flexible. They are very timely in their responses. My most recent move I procrastinated and they swooped in and saved the day with only 3 days notice! Their rates are almost unbeatable, but that doesn’t mean they I don’t work hard and quick. Both times I have used them they have shown up on time or early ready to work which is extremely appreciated. They charge an hourly rate but they don’t work slower just to get more money, they really do work as hard, safely, and swiftly as they can to ensure their customers get the best rates. There were no hidden fees and the estimate they gave me was the amount I payed. All of the workers that had helped me had great integrity and work ethic. They placed everything exactly where I wanted it to ensure I was all set when they left. Lateef made sure that I was completely satisfied and didn’t need anything else before leaving. I would recommend them to any friends, family, or people needing to move in a heartbeat. Sincerely thank you guys my move would have been so much stressful with out you. Next time I move I will definitely be using Able Moving again.

Great! This is my 2nd time moving with Able, and I was very pleased both times. They are fast, efficient and professional.

Horribly. To begin, I confirmed my appt with operations manager on Friday, come Monday, after numerous calls and texts trying to confirm time movers would arrive, with no response, I was told by owner crew would be out around 2-3 pm. Shortly after, the operation manager text to say they had no crew or truck available to move us that day. a few hours later received call stating 2 reps would be stopping by to see the size of the job... to see if they could make the move work for that day. I thought great. I emphasized to the person calling that as we had been told they weren't showing up that day, we had taken a much needed break from packing so we would need a few hours to get things ready for movers. The next communication was from the 3 movers stating they were outside our house ready to go. I explained to them that we were not expecting them... and were not ready for things to be loaded onto the truck, that they would be sitting around more than loading the truck as we still needed to finish packing last minute items... They insisted it would be fine, they would help pack and get the job done. Against my wishes and best judgement, they stayed. As I am disabled, I spent the day packing my room and left my husband to try to supervise. Instead of supervising, he was loading the truck, dismantling furniture... as the crew had brought no tools themselves. Every time I went to check on progress the crew of 3 were sitting on the back of their truck watching my husband pack. I had told all 3 workers as well as the operations manager and the guy who initially took my information at the company that there were 2 pieces of furniture that NEEDED special care that day, my year old bedroom set and my antique stereo. I specifically showed the crew the turntable of the stereo and explained how it needed to be packed so that the turntable would not get tossed around when moved. Unfortunately, no one listened. After 7 plus hours at our home, the truck was full, the amount of time for the move had expired and we still had half a house of belongings still not on the truck. My husband went to the new house with the crew. When I went the next day, EVERYTHING from the truck was shoved into my living room and family room, including my platform bed. (it stayed in my living room for over 3 weeks as no one from the company would return my calls) All the heavy furniture was in the middle of my living room, still shrink wrapped. Boxes stacked 3 feet high... When I took the shrink wrap off of my antique stereo and opened the turntable cabinet, there was no packing inside and the turntable was (is ) in 2 pieces. The knob to the 1948 tv is broken in two. My year old bedroom set looks like it went through a car wreck and hail storm. The few boxes that the crew packed had professionally framed pictures at bottom of the boxes, glass side up with anything and everything thrown on top. Needless to say, glass and frames were broken. my stand alone freezer sat in my backyard, through rain, for over 3 weeks, until a guy from company was nice enough to take it to my basement and put the platform of my bed in my bedroom. Unfortunately, after doing his very best, all alone to put the platform together, pieces are hanging from one screw, none of the drawers open or close properly. This added to the scratches, dents, scuffs... left by the original crew. My daughter's desk leg is broken off, my antique sewing machine stand is gouged. Items are missing still to this day. The owner refused to speak with me, instead put that task on his newest employee. It has been 2 months, and I still have not gotten anything from the owner except "your landlord said it was going to be a tough move". When I asked him how my landlord would know as he had not been to my home in over a month, he just kept repeating the above quote. I asked Andrew, the owner of Able, what made it a difficult move? the fact that we weren't a single or 2 person household? or the fact that his movers sat for close to 50 percent of the time they were on the clock. I have asked Andrew to email me with how he is going to make things right... He still hasn't and after leaving me a text a few weeks ago, refuses to respond to my vm's and texts to his cell phone. I want to be paid for my damaged items, the missing ones as well. not to mention the fact that I had to get friends to help move furniture and my bed is still in 3 pieces. it took us 4 more days to get the house completely empty and transported to our new home, should we not be refunded $ for the move itself? I still have shrink wrapped items in my living room as they are extremely heavy and take more than one man to move. BEYOND DISGUSTED with Able Moving

This company is wonderful! Our closing got delayed a week and they were great about the last minute reschedule. We had a large move so they brought 2 vans and 5 people. They bubble wrapped everything and this is the first move where we had no damage at all! The crew were extremely hard working and got the job done in record time. Cost was very reasonable and lower than my other estimates. Highly recommend this company and I will definitely use them for our next move!

Today (a holiday!), we used Able Moving to move a couple pieces of heavy furniture we purchased from a private party. Andrew (the owner) did a fabulous job of coordinating and communicating. With the help of Leroy and Delaney, they picked up, delivered and set the furniture. They were easy to work with and very careful. They also helped hang an over sized mirror in our stairwell. We will be using Able again.

It went without a hitch.

Team was on time, courteous and helpful. Parents reported it all went very well and they were very pleased with the service. Thank you!

It went very well. Cedric confirmed with me the day before moving. Four guys arrived on time and were very kind and worked quickly. Delaney seemed to lead the job and was very professional. All the guys worked steady and were willing to move a bunch of extra items once we arrived at my house. Very nice guys. Very professional and reasonably priced. They also do other handyman services. I will be calling them in the future for that, too.

they arrived on time, they moved things out to the truck with efficiency and logical order, drove directly to the new location and unloaded with equal efficiency.

The move was excellent!!

The team of 3 was outstanding
Positive attitudes
Hard working and fast
They were respectful and took great care of our items!!

We will use their service again!!

We received a call back and were able to make arrangements right away to have the service done the next day.  The moving crew was right on time and did the job very quickly and carefully.

The 3-man crew did a very good job with my furniture.  One of the men had over 20 years of experience, and it showed.  The way they packed the items in the truck was super-efficient and protected my dressers.  They carefully wrapped my 7 ft long leather couch and the were able to maneuver it up a steep angled flight of stairs without putting a ding in the wall or a mark on the leather.  The guys were polite and respectful.  I will use them again when I move next time.

I saw an ad on A-list and read about them.  Generally good reviews and decent pricing.  They were 40 minutes late for a morning move.  Blamed traffic/wreck on highway.  OK, so I'll give them part of that.  They didn't have the address right even though I'd explained it twice. The truck was rented, with a "Able" sign pasted on it.   They initially wanted to schedule a different job for that afternoon (which they did and had to cancel) although I told them it would take most of the day.  They called to ask how many items, how many large items, etc, but they came unprepared anyway.  Not enough wrapping material (used some of my coats to wrap some materials and some pictures), not enough equipment to secure the goods within the truck (had to borrow rope), didn't bring a wardrobe box which they promised to do (stuffed hanging clothes in a regular box).  They called ahead to ask if there were stairs - yes, four flights.  They asked if there were an elevator in the final destination - yes, but it is very small and very slow.  Then they acted frustrated and almost surprised when we arrived and they saw the reality of the matter.   Dented some expensive furniture - some of it handmade.  Brushed it off and/or denied it was their fault.   Two of the three on the crew were "trainees".  I paid them the full amount rather than arguing about it - was tired and wanted to move on.  A friend told me I should have used Cowboy Movers.  Wish I had.

I called to set up an appointment for an estimate and after being satisfied with the rate and the Angie's List deal I decided to go with Abel Moving. Each time I called prior to the estimate and before the move someone would call me back ASAP. I had my moved scheduled for Friday August 2nd at 10:00 am. On the Monday before the move I e-mailed and received a response very quickly back from Leo confirming my appointment for that Friday. Friday comes, we are all ready to move with our two-year-old in tow. At 10:35 I receive a phone call from Leo asking me to confirm my appointment for tomorrow at 10:00 am. I abruptly pointed out my appointment was for today not tomorrow. He apologized and asked if we could make the move for tomorrow. I explained that we were not allowed back into the house tomorrow that we did not own it after midnight he then said he would have someone there by noon, less then 30 minutes later he called and said that someone would be there by 1 pm. At 1:30 no one showed up yet, I called and was told someone would be calling me back ASAP with an ETA. By 2:30 still no one showed up and no phone call, I call back and was told the same thing. 15 minutes later the crew of 3 shows up. These 3 men were polite and seemed to know what they were doing, they were friendly to us both and our child. The move ended up taking longer then expected and having to make two trips, which is understandable. The move ending at 10:30 pm! Moving with a two-year-old at 10:30 at night is a nightmare on it's own. When making my payment that night I was told I would be contacted the following business day to ask how everything went. I was not contacted.I called the office two days after the move, I was told to call back in a few Days do to ChiChi being out of the office. I did, she made me explain what happened. She took my phone number and told me she would call me back. She did not, I called back 3 days later. She again made me explain what happened, again I did. This happened one more time making me explain and also being told that she would be contacting me. This has not happened as of the today, it has been one month since we have moved.I am so disappointed in this entire process and would never recommend this company.

The service was excellent- especially our two movers Sylvester and Aycee who worked steadily for four hours to get us moved.
If you use Able movers, try to get these two gentlemen assigned to do your move.

I received a call approximately 2 hours before the movers were to show up asking me questions with regard to size, weight, etc. about furniture to make sure they were properly equipped. My husband met them at the storage facility and they were on-time as scheduled.  We recently moved from Texas to Colorado and the moving company we used apparently just threw our furniture into the units with no care for our belongings.  Able Service told my husband that the company we used apparently didn't care about our things, so they carefully removed item by item and rewrapped everything so there wouldn't be any further damage.  They were very thorough and careful.  The three guys that came were very courteous, responsive and professional.  The moving company we used from Texas crammed all of our furniture into one 26 foot truck and you can tell from the looks of our furniture.  Able Services had the same size truck, and made two trips, so they wouldn't damage our furniture anymore than it was (which I didn't care because I didn't want to have to replace everything).  Compare the two:  same size truck, same amount of hours (and mind you, Able made two trips within the same amount of hours) and by far came on top.  These guys and this company were great.  I would definitely use them again.

Great.  They worked fast and were efficient.

They were fast, careful, courteous, and the price was right. I will use them again

Very disappointed.  The movers showed-up one hour later than scheduled.  They dropped our brand new washing machine twice and put a dent in the side of it.  They damaged several items of furniture in the process.  We have filed a claim to Able Services for compensation.

We had 3 or 4 companies do estimates for us.  Mighty Bee was the lowest price, and by far the most professional. 
When the electricians came out to do the work, they were very prompt and clean.  They did their job professionally and even cleaned up afterward. 
I would have no problems with Mighty Bee returning to my home.  I also have referred them to our neighbors.

It went very well.  They took good care of all the furniture, moved thing to places we asked, moved from 469 Stellars Jay Drive to 10185 Bentwood Circle.   Very professional.

Great

They did a great job. It went really well. They were efficient and gave me a fixed price. They wrapped my large screen TV and nothing got damaged. They did a really good job and I would use them again.

062910 Services Rendered We had intended to use Able Moving Handyman and Janitorial Services for both painting and moving. However, the painter never showed up to give us an estimate. After waiting an hour for the painter to show, I called the company to ask for his estimated time of arrival or if he had gotten lost since I hadn't heard from anyone. My name and phone # was taken by someone that answered the phone to give me a call back. Finally, about 3 1/2 hours later the painter called me to tell me that he was running late from another job and that he would be there in about an hour. After a couple of hours, he called back to ask if he could come out the next morning to do an estimate with some excuse that he couldn't come out today. Long story short, I called another painter from a sign posted in our neighborhood. He came out gave us an estimate and started painting right away. I cancelled the appointment with the painter. As far as the moving services, the movers were right at our house at 8am as they had promised. There were three men. All of which worked very hard to move our furniture. Everything went well with the move with the exception of some minor incidents. They took the hinges off one of the bedrooms only to not move any furniture in that room. They left the door leaning on the wall and never put the door back on the hinges. Also, the movers accidentally broke a hallway light fixture. The lead mover told my husband to call in the incident to the company. Able Moving Services graciously replaced our light fixture 3 weeks later. I would definitely use Able Moving Services again. Their moving prices are very, very competitive.