Ductworks Inc

They did a great job; they showed up on time, thoroughly cleaned our ducts and charged a very fair price. I highly recommend Ductworks for cleaning your HVAC.

I used Duct works because they were referred to me. The guy that came to my house was nice and said he had been with the company for 5 years. However, my furnace guy came about 10 days later and found that the Duct works tech broke my Carbon Monoxide line and tried to force it back together. So I had a CO leak in my house. This guy could have killed me!! On top of that he left sharp metal shavings everywhere and broke a loose piece of tile I had in my furnace room. At no point did the tech actually bring any of this to my attention to be accountable for it. Also, I was told I would get before and after pics, which never happened so there is no guarantee the work was actually done (or done right). When I got in touch with management, they did come out to evaluate the situation, but I was told I would hear back from them in 1-2 weeks. That was 6 weeks ago. I will never allow anyone from this company back into my home.

Workers were late due to one getting lost, not a big deal. Quality of work was good. Primary problem (and it was a BIG one) was that the manager visited my house in the afternoon while the cleaners were working, rang the doorbell, and then proceeded to immediately let himself in before I could get to the door. I walk out of the bedroom to see a man I had never met or invited into my house standing in my living room. This was beyond inappropriate. I don't care if your workers are here, this is my house not yours and you need to wait for an invitation before you enter, period.

Very well. Was provided before and after pictures.

Perfect, spent most of a day cleaning ducts. Very professional, took before and after pictures. No mess and everyone agreed it made a big difference in our office air quality.

very professional

Fine once the appointment happened. They claimed that they tried to contact me to postpone the original appointment but they had my phone number wrong.

showed up on time and did have any problems

We had 22 vents cleaned in our new construction the second week of September.  It was about $550 total.  The service itself seemed fine - the technician worked steadily and was courteous (although he did have some bad b.o.).  However, my main gripe is with the main office and not receiving before/after pictures of the air ducts.  I was told by the technician that the pictures would be provided by the main office.  So I called the main office the next morning, and was told that the pictures would be mailed out later that day.  A week later, the pictures had not arrived, so I called again, and they said that the pictures were never uploaded to their system and were lost.  I have no idea how well the vents were cleaned because no photos were provided.  I wrote a review on their website, which I think was deleted.

First, I read a review saying it took the technician 7 hours to complete the cleaning of 41 vents at a cost of $556. In our case, it took Kyle only 1 hour or so to finish our 28 vents cleaning. He explains that the vents' original condition is good, so it takes fewer time to clean but we still need to pay the exactly same price $556 as the other reviewer. How could 1 hour cleaning justify a price tag of $556???Second, the technician told us the Dryer Vent is in perfect condition so no need to clean, but a year later we are told the dryer vent is too messy to have the dryer working smoothly.

Great job! Technician was on time and very nice. He thoroughly explained what he would do and then got right to work. He worked steadily until he got it done. The machine is noisy and he even offered me ear plugs! I didn't need them, but it was a nice touch. The cleaned up after himself and I was very pleased.

unknown

We just bought a large ranch house with basement, and wanted to move into a clean, fresh home. We called around to do research and are very glad we chose Ductworks. They were not the least expensive quote, but they were definitely not the most expensive, either. Chris & Eric both answered numerous questions over several calls before we made our decision. I called to schedule the work before our move-in date but they were booked about 2 weeks out. I made an appointment but asked to get placed on their wait-list, and luckily, the perfect date opened up for us just a few days later. Our tech, James, arrived on time and together we counted 23 vents. He re-explained how the process works and was very careful about removing vent covers without damage, and protecting the carpet and walls. Pictures showed how dirty the ducts were to start and how clean the tech left them when finished. Apparently they had never been cleaned in over 30 years -- not just dust and cobwebs, but construction debris and junk (little colored beads? M&Ms? who knows…) A very long day - 8:30 to 6:30 due to the volume of cleaning we needed - but the price stayed as quoted, so I feel like we got good value for the money spent. We received 9 before/after pictures, sent by e-mail a few days later. I would have liked to get all pictures to show my husband but we couldn't download anything since we haven't moved in yet -- no computer on site. Overall, excellent, friendly service (both on the phone and in person) with great results -- thank you, James! We will absolutely use Ductworks again in 4 years for the recommended follow-up.

We had some smoke damage that got into the ducts and we needed the greasy smoke cleaned out. These guys were contracted by our overall smoke restoration people. They did an excellent job, prompt and professional. He worked really hard to try to be done before our toddler's nap time so that he could move the noisy equipment out and let her sleep. We've had our ducts "cleaned" before with a $99 special. But that was nothing compared to this. They really scrape everything out to get them really clean. I would recommend them again.

unknown

They gave us an estimate based on the number of vents that we had. Then they adjusted it accordingly as they got out and counted it. I think I've missed one or two. The showed us before and after pictures, which was actually a little bit disgusting! They came out when we asked them to and they showed up on time. They were a little bit late, but they called and said they were running a little behind, which was perfect. They spent a long time and really cleaned it out well. In the basement there was sheet rock dust that had got in the vents and they cleaned all that out. We were very happy with their performance. We've got their sticker that shows when they would suggest the next service due and their number and we would definitely call them again.

Would highly recommend them to anyone.

Sani was the gentleman that arrived on time to do the cleaning of my ducts. I walked through my home with him as he planned out the best way to do the cleaning while keeping my two scared kitties calm. Sani did a great job and was able to show me photos of before and after the cleaning of each of the ducts. I would recommend Ductworks to anyone who is in need of duct cleaning.

Provider arrived on time, was courteous and professional.  He explained everything he would do to complete my job.  He protected my carpet with a drop cloth, protected the corners of my walls with large plastic corners and cleaned each and every vent with a brush, not just a vacuum.  He was here for almost 8 hours and did a very thorough job.  I was well pleased.

I spoke to Fish at Duct Works in July and scheduled for August 9th. Was given price over phone and via email. The technician arrived on time and worked steadily throughout the day until finished.

They were great.  They took before and after pictures which were nice.  They did a good job.

Rudy came out to clean our ducts and dryer vent, which were WAY overdue. He showed up right on time and couldn't have been easier to work with. He was professional, friendly, experienced, neat and thorough. We were so impressed! He did a wonderful job and his helpful and knowledgeable attitude were so appreciated. We will definitely be using Ductworks in the future thanks to Rudy!

They were punctual and clean. They are highly recommended. I was satisfied with them.

Things went very well, starting with the friendly service over the phone to schedule an appointment. Eddie was able to ask a few questions about my home, give me an estimate, and tell me what to expect the day of the cleaning. The morning of, Felipe arrived on time and worked diligently all day. Not only did he do a great job cleaning, he was respectful and conscious of our home and belongings, ensuring that our floors, furniture, and walls were protected. He was also kind and aware of our pets, helping keep them safe and inside while he came in and out. I highly recommend Ductworks and Felipe!

One little guy arrived on time as expected.  Spend the entire day working.  He seemed very methodical in his work.  All went well and tested well at the end.  He showed me the pictures on his phone, and two of the pictures were mailed to me with a thank you letter from Duct works at a later time.
Overall the experience was pleasant and easy.  Too bad my ducts weren't more dirty.  They recommend the cleaning again in 3 years.
The cost was high, but perhaps I will feel better about paying it next time if my ducts are dirtier.