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INLAND LANDSCAPE AND IRRIGATION
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Concrete Flatwork - Repair & Resurface,
About us
Certified Technician in Basic & Advanced Sprinkler Repair, Sprinkler Design, and Sprinkler Installation. Sprinkler Repair Rates are 75.00 per hour, 1 hour minimum charge, plus parts-to most cities. Since 1991 Inland Landscape And Irrigation has provided the Inland Empire with quality construction and sprinkler repair service. Our attention to detail and care for the home owner separates us from our competitors. Thank You for the opportunity of serving you! Regards, Rich Durbin-Owner 951.634.3912 *Email [email protected] *Landscape estimate fees apply. Fees credited back to homeowner at completion of job. *Please view my picture gallery on my website@ http://www.inlandlandscape.com
Business highlights
Emergency services offered
34 years of experience
Services we offer
Landscaping, curbing, fire pits, flowers, lawn irrigation, masonry, patio covers, patios, pool landscape., stamped concrete, walkways, waterfalls
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.960 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 60 reviews
Gerald B.
Feb 2020
Rich Durbin is a stand up guy, very professional. Came out and did the estimate on replacing my sprinkler control valves which were very old(40+). He even comes out and does most of the work himself which is a big plus in my book. He even lowered the total price on completion of the job because it was less work than originally quoted, a nice surprise for me. Over all very easy to deal with, shows up when he says he will and gets the job done in a reasonable amount of time. Highly recommended.
Sharon B.
Nov 2019
seems to be working fine.
Steve J.
Nov 2019
The irrigation work was completed on schedule. Enjoyed working with Juan Orozco,
Arlene S.
Aug 2019
Very prompt, professional and efficient. Uses quality commercial grade parts. Replaced an above ground valve and replaced a section of pipe underground.
Jeanne K.
Aug 2018
Showed up on time for an evaluation to remodel my irrigation system. Very knowledgeable and professional. Several days after the evaluation we had a major underground water leak. Rich repaired the leak and tested the system.
Response from INLAND LANDSCAPE AND IRRIGATION
"Mr. And Mrs. [Member Name Removed], Thank you for taking the time and posting this wonderful review for me. I just [Member Information Removed] by your property this morning at 6:00 am (I was working for a neighbor near by) and I was pleased to see the improvements to the lawn after I fixed the main water line leak and faulty sprinkler valve that you had. Everything looks great and the lawn is greening up nicely with the scheduling adjustments that I recently made while you where in vacation. I will be in touch soon with the additional sprinkler modification suggestions to make your existing 40 year old system more h20 wise. Sincerely, Richard Durbin 951.634.3912 owner of Inland Landscape and Irrigation est. 1989"
Kenny H.
Jul 2018
Richard was very kind, thorough in his work, and clear in his explanations of what was going on. He diagnosed the problem and quoted me a price. He fixed the wiring and valve at that time. Then, he went to get the new timer system and returned shortly thereafter to finish the work.
Response from INLAND LANDSCAPE AND IRRIGATION
"Thank you Sir, It was such a pleasure meeting and serving you! I wanted to thank you for entrusting your sprinkler repair work to me!! Everything will green up nicely for you now, and you'll have curb appeal. Best of luck with the realtor finding a buyer for you soon. It's always a pleasure taking care people who are dedicated educators in the teaching profession!!! Regards, Richard Durbin owner of Inland Landscape and Irrigation est. 1989. Call me anytime! 951.634.3912"
Karen S.
Jun 2018
Wonderful professional experience!
Response from INLAND LANDSCAPE AND IRRIGATION
"Hi [Member Name Removed], It's always a pleasure helping out teachers, its such a knoble profession that often times is under appreciated. I trust you had a great summer get away with your little buddy (dog). Feel free to reach out to me anytime! Regards, Richard Durbin 951.634.3912 Owner of Inland Landscape and Irrigation est. 1989"
Venket V.
May 2018
Richard was very responsive and almost punctual. I wanted one of my stations to be fixed, but Richard wanted to replace the board and the actuators. He claims that he uses good quality materials. He quoted a price for the control board and a price for the actuators. He wanted 50% money upfront and I offered to pay by credit card. That was not acceptable, as he wanted the money in his account before he commences work. I had to go to the ATM and withdraw cash. So much for professionalism. After I gave him the money, he went to get the materials. I checked the price of the control panel online. It was $76. Guess how much I was charged. $350!!!!!!!!!!! I was charged another $900 for the actuators. I believe that the material cost could not have exceeded $200. Overall I was charged $1,250. In my opinion it is daylight robbery! He was in a hurry to leave without even checking if all my sprinklers were working. I insisted that it be checked. He did check it and found one sprinker pipe was broken and he replaced it. Had I not insisted , my problem would not have been solved , even after i paid an arm and leg. I will never hire this company again. There will be others to do such work without gouging the customers.
Response from INLAND LANDSCAPE AND IRRIGATION
"Let me first start by stating that I gave a courtesy call the day prior to my arrival, as is my customary practice, and I arrived in time promptly on Saturday morning. This member agreed that my onsite service call fee if 75.00, which I waive If I am hired for the repairs needed. I performed a very thorough onsite evaluation and upfront price for the many repairs needed. It's worth mentioning that this system was very very old. The clock would not allow for any manually programming operations and it would also not allow for any input that be added or changed. This resulted in me having to use my diagnostic tool to check wire continuity and fire the existing valves up via this device. The wire continuity checked out however, the original and very old brass anti syphon valves along with the equally old brass valve actuators where so rusted and corroded theywould not turn on via the manual bleed screews. I provided an upfront price for all of the needed repairs and presented it to this customer. He said and I quote "I was wanting to spend about half that amount, and hemmed and hawed for 20-30 minutes. I said " I've diagnosed everything for you and you can take this valuable insite and repair it yourself and simply pay me my 75.00 agreed service call fee for my time and expertise. He said" No I want it done today and repeatedly continued wasted my time trying to haggle with me asking me repeatedly 10-12 more times to negotiate." I simply told him, that my price is non negotiable and price this is based on my repair experience with older systems and the large amount of work that was needed. The client stated "Richard you stay completely calm as I try this haggle with you. I just said "The cost of doing business legitimately in the state of California is costly, and I try to keep emotions out of things and do my job professionally. Quite frankly, I did encouraged him too just cover my evaluation cost, so that I could get to my next client. He repeated he wanted it fixed today and would pay the deposit and balance upon completion and after paying the deposit, he asked for a discount again...I promptly completed all the repairs outlined on the contract and showed him my completed work. It's also worth mentioning I offed him three differ payment options. I was not feeling at all comfortable with this customer at this time because he asked me if he could post date his check several days out. This is why I asked for a deposit from him. He asked me to fix an unrelated broken sprinkler pipe and some other clogged sprinkler heads, which I did "at no additional expense"!!! and left him some additional nozzles for him... He asked him if everything was done today his satisfaction and he said yes. I shook hands and left for my next scheduled appointment. Richard Durbin owner of Inland Landscape and Irrigation est. 1989"
DAYLE P.
Jul 2017
Mr. Durbin and his crew were punctual, professional and polite. The clean-up was acceptable. The improvements as of this writing has been successful.
Tineke R.
Jun 2017
Richard was able to come out right away to assess the problem. He had the parts and tools to fix it on the spot. He was able to fix it very quickly. I was impressed with his knowledge and customer service. We had him come out the next week to replace the valve on our sprinkler.
Maureen K.
Sep 2016
Rich did an excellent job. He replace the control valves with brass fitting, replaced the back flow device and rewired control valves to timing box. his work was explained to me and he was able to show photos of work completed in various stages. Rich and is assistant were excellent and very professional. Clean up was done well. I am ecstatic with the results and the water coverage my property gets with the work he performed.
Kenneth B.
Aug 2016
Searched Angie's List and saw the advertisement for Inland Landscape and Irrigation owned by Rich Durbin. After reading many positive reviews of Rich's work we contacted him directly and shared our emergency. With no hesitation Rich stated he would come to the rescue after finishing the job he was currently in the middle of. Rich immediately assessed the situation and started working and had the job completed within an hour. We were very impressed with his knowledge of sprinkler system repair. His professionalism and attention to detail were evident. We strongly recommend Rich and will definitely contact him with any future landscaping/irrigation needs. The water to the house was soon back on!!!
Anthony D.
Jun 2016
My sprinkler system has always been a headache for me to deal with. For the past year or so, they would just turn on by themselves and flood my yard if I wasn't paying attention. I couldn't even run one zone at a time. If I tried to run them manually, the whole system would turn on. I called Rich from Inland Landscape and he listened to my concerns and was able to quickly diagnose the problem. The following day, he returned and replaced my sprinkler clock and leaking valves.
Rich was very professional, efficient, knowledgable and a genuinely nice guy. He gave me a lot of advice on what to do with my yard.
I will say that when he gave me the quote I felt it was a bit too pricey, but after seeing the quality of his work, I think it was a fair price. You get what you pay for, right? I have other projects that I'd like to get done this year and I will definitely be calling him back for those. I highly recommend Inland Landscape
Rich was very professional, efficient, knowledgable and a genuinely nice guy. He gave me a lot of advice on what to do with my yard.
I will say that when he gave me the quote I felt it was a bit too pricey, but after seeing the quality of his work, I think it was a fair price. You get what you pay for, right? I have other projects that I'd like to get done this year and I will definitely be calling him back for those. I highly recommend Inland Landscape
Chris C.
May 2016
Contacted Inland Landscape and Irrigation on a Thursday afternoon and he was able to help us the next day on Friday morning to help us with an irrigation system that had been having a lot of problems for a while and now had leaking shutoff valve to our irrigation system that was now constantly leaking into our front yard.
Rich called a few minutes before arriving and was on-time at 9:00 AM. After investigating our system he suggested he could repair just the failed components or he could re-do the whole manifold and valves and give us a 1 year warranty on the work. Having had a lot of problems with the system, we opted to redo the whole system for $2400.
Rich brought in one helper and got to work quickly. They removed the old manifold and valves. He had to shut off water to the whole house for about 4 hours. He said that part of the problem with our old system was very high water pressure from the street, so added a pressure regulator.
The line that ran between the valves in the front of the house and the back of the house ran above ground and was not optimal. Instead of using the old path, Rich drilled a hole through the block wall so that the line could be run straight and under ground.
The valves Rich used as replacements were high quality and all the water lines were neatly organized.
He reburied all the components and smoothed out the dirt. It looked as good as new when he was done.
In addition to the valves, he inspected all the sprinkler heads and repaired any that were having problems.
Great work all around, I would definitely use his services again.
Rich called a few minutes before arriving and was on-time at 9:00 AM. After investigating our system he suggested he could repair just the failed components or he could re-do the whole manifold and valves and give us a 1 year warranty on the work. Having had a lot of problems with the system, we opted to redo the whole system for $2400.
Rich brought in one helper and got to work quickly. They removed the old manifold and valves. He had to shut off water to the whole house for about 4 hours. He said that part of the problem with our old system was very high water pressure from the street, so added a pressure regulator.
The line that ran between the valves in the front of the house and the back of the house ran above ground and was not optimal. Instead of using the old path, Rich drilled a hole through the block wall so that the line could be run straight and under ground.
The valves Rich used as replacements were high quality and all the water lines were neatly organized.
He reburied all the components and smoothed out the dirt. It looked as good as new when he was done.
In addition to the valves, he inspected all the sprinkler heads and repaired any that were having problems.
Great work all around, I would definitely use his services again.
BILL P.
Apr 2016
MR DURBIN WAS ON TIME ON THE DAY FOR AN ANALYSIS OF THE SYSTEM AND IT PROBLEMS. HE HAD ME ACCOMPANY HIM AS HE ANALYSED THE SYSTEM AND IT PROBLEMS. HE EXPLAIN EVERY THING AND GAVE ME AN ESTIMATE OF THE COST BEFORE HIM LEFT. I ACCEPTED HIS PROPOSAL AND WE SET A DATE FOR THE WORK TO DONE. HE SHOWED UP ON THE DATE AGREED UPON. hE WAS PROMPT AND EFFICIENT IN HIS WORK. HE HAD TO COME BACK WHEN THERE WAS A LEAK THAT HAD BEEN OVERLOOKED. HE REPAIRED IT AT NO EXTRA CHARGE. i WOULD HIRE HIM AGAIN.
Shannon P.
Mar 2016
Very well! He checked out the whole system, identified what needed to be done and gave me an approximate price for everything. I just called Richard for another issue. He remembered the house and exactly where everything was located. He is a very nice person and great to work with.
MeMe C.
Mar 2016
I called Rich and left a voicemail to ask if he could come out and look at a problem area with my lawn. Rich quickly responded and scheduled an appointment with me. Upon his arrival, he quickly found the issues and repaired them promptly. I was able to ask Rich specific questions on how to maintain my lawn. Rich gave me detailed instructions and products to buy to fix the brown/bald spots in my yard. Rich also gave me advice on where I should build a swing set so I will have minimal issues with moving sprinklers. Rich has a great wealth of knowledge and experience. He has no issues explaining things in layman terms to help customer feel completely comfortable with the information he shares. He is one of my best referrals on Angie's List. Bottom Line, if you want a reputable, honest, personable and professional person to install or fix sprinkler issues, Inland Landscape and Irrigation is by far the BEST. Thank you again and again for always providing exceptional service.
Response from INLAND LANDSCAPE AND IRRIGATION
"[Member Name Removed], I truly value clients such as yourself. Your are so eloquent in your detailed description, of the service that your entrusted me with. I cant thank you enough for your kind words! These reviews are cherised and very valuable to the continued growth of my company! Many thanks!!! Rich Durbin owner of Inland Landscape and Irrigation Est 1989 cell 951.634.3912"
Paula A.
Feb 2016
Richard was punctual, respectful and professional. He started the work the next day after our consultation and finished within two more days. He and his crew did a great job and we feel that we have found someone we can trust to take care of other work we need to do at our home.
Response from INLAND LANDSCAPE AND IRRIGATION
"Thank you [Member Name Removed] and [Removed Member Name] for your kind words, and your trust in me! I truly appreciate the opportunity you entrusted me with. [Removed Member Name] thanks again for putting the amazing rock display, from around the world together, along with the detailed narrative. My wife and her second grade students thoroughly enjoyed working this into their lesson. The kids were amazed with the translucent rock! Many thanks!!! Rich Durbin owner of Inland Landscape and Irrigation Est 1989 951.634.3912"
Mandy G.
Oct 2015
Decided we wanted to change up our yard to drought resistant desert landscape. Checked out Angies List and decided on Inland Landscape. I talked to Richard and scheduled a meeting. He showed up on time and was very professional (and a nice guy too!). I already had an idea about what we wanted and he knew exactly what we had in mind. Within a couple of days he had a quote and after some discussion and a few tweaks, he was underway. He was also more than happy to use the coupons we got off of Angies List. Living in my area means we have a lot of roots from city trees and rocks in the ground. It took him longer than expected to get through all that and still stayed within the quote. Coming home and seeing progress was awesome. He and his crew always cleaned up after themselves and the yard looked great even when in the middle of the project. The end result was awesome! He surprised us with the plants and rocks he picked out. Looks way better than I had imagined. From the concrete cutting and patching, to how he set the different shades up decomposed granite- professional work all the way. We ended up having issues with our water pressure valve and he helped us out with that too. After everything, our yard looks great, the plants are growing in and looking natural. We wanted the best and we got it with Inland Landscape and Irrigation. We plan on doing some work in our backyard in a couple of years and you can bet we'll call Richard.
Response from INLAND LANDSCAPE AND IRRIGATION
"[Member Name Removed] thank you for your wonderful review, it means so much to me, and it was truly a pleasure working on your project!!! You and [Member Name Removed] are wonderful people, and have such great energy. I enjoyed interacting with you both throughout the process. I am very grateful for the opportunity your provided me with!!! Please dont hesitate to contact me if you need anything else. Sincerely, Rich Durbin owner of Inland Landscape and Irrigation Est 1989 cell 951.634.3912"
MeMe C.
Aug 2015
From my very first contact with Rich, he was professional and genuine with providing answers to all my concerns. He was clear and concise with explaining the issues I was having and how he could correct each problem. I was not able to have all the work completed in one day, so Rich completed the work in 3 phases. Each time Rich returned to complete the next phase of the service, he confirmed the meeting and what he would be completing. He was punctual and followed-up with additional communication to confirm what was completed. I am extremely happy with the irrigation service Rich provided. I plan to contact Rich for my next project. It's always a pleasure to write a review when service is top notch. Thanks again Rich...
Virginia B.
Aug 2015
He really took his time to make sure the problems were addressed. He came up to the house a few times for follow up. He is very knowledgeable and conscientious, but really, really busy. Every one seems to need help with sprinklers right now!
Scott G.
Jul 2015
I called and spoke with Rich and told him what I needed to have done. He met me at my house the next day, where he arrived at the time he said he would. He assesed the situation and took measurements. He said he would create an estimate and send it to me via e-mail. I received the estimate the next day. For the work to be done, I felt the estimate was fair. We decided to have Inland do the work. I contacted Rich and we arranged for the work to be done the following Monday. Rich himself and an employee showed up on time on Monday. He said it would take two days to complete the work. They finished the job on time. The materials used and the work done was of high quality. Both Rich and his eployee were very profesional and left my property clean. This was my first time using the services of Inland Landscape, and based on this first time, I would use them again and would recomend them. Overall I am happy with the work they did and the way they conducted themselves. Good job!
MeMe C.
Jun 2015
Rich was very professional. I appreciate his honesty and consideration of the wasted cost I had already spent with the other company (that completed the poor sprinkler installation). I plan to use Rich to complete all my landscaping needs. When you find someone good - stick with 'em... They're hard to find!
Response from INLAND LANDSCAPE AND IRRIGATION
"Hi (removed member name), It was a pleasure meeting you and your son yesterday morning. I sure appreciate your kind words. Thank you for your trust and allowing me to serve you. Iv'e got you scheduled for phase two in a couple weeks, and I am looking forward to correcting all the things your previous company did. Enjoy your evening!!! Rich Durbin-Owner 951.634.3912 Inland Landscape and Irrigation Est. 1989 2011, 2012, & 2014 Angie's List Super Service Award Winner"
Sherry S.
Jun 2015
No matter that it was five months later and not a workmanship issue, Richard considered it a warranty repair and sent someone out within 24 hrs. to fix it at no cost. Fortunately it was a quick fix, but I really appreciated that all I had to do was send him a text and it was taken care of. Awesome customers service!!!
Response from INLAND LANDSCAPE AND IRRIGATION
"Thank you very much [member name removed] for your kind words relating to my customer service and standing behind our work, it is greatly appreciated!!! Rich Durbin-Owner 951.634.3912 Inland Landscape and Irrigation Est. 1989 Email [email protected] 2011, 2012, & 2014 Angie's List Super Service Award Winner"
Morgan C.
Mar 2015
Things went very well and smoothly throughout the entire time. He started working in our yard in July 2014 and finished by Oct. 2014. He has come back a number of times (around 5) since then to follow up and check up on the progress of the plants. From the time of the estimate he had told us that he would return in 6 months and replace any plants that had suffered failure--regardless of the reason. Today (early March) he returned and re-planted a truck full of plants that had been damaged with the cold climate. He even replaced a large tree that had died due to root shock after the transplant.
While he was working in our home in the summer and fall, he also brought many extra plants that he just happened to like at the nursery, and planted them (above the estimate). He is a super-nice person, who is also very meticulous about his work, attentive to detail, and the relationships he builds with his clients. Compared to other landscapers we met and interviewed, he is very unusual and is a significant cut above the rest.
While he was working in our home in the summer and fall, he also brought many extra plants that he just happened to like at the nursery, and planted them (above the estimate). He is a super-nice person, who is also very meticulous about his work, attentive to detail, and the relationships he builds with his clients. Compared to other landscapers we met and interviewed, he is very unusual and is a significant cut above the rest.
Response from INLAND LANDSCAPE AND IRRIGATION
"Dear [Member name removed], Thank you so very much for the kind words in your review!!! I am so very grateful to you both for allowing me the privilege of designing and installation your beautiful drought tolerant and native landscape, with the new water saving dripper line sprinkler system. It was a thrill to take your inspired visit to the LA Arboretum and Botanical Garden and allow me the creative freedom in designing you a truly water efficient and native backyard landscape get away. I enjoyed creating and building your beautiful wadi ( dry creek). It was fun selecting and placing all of the different choices of boulders, decorative rocks, pebbles and decomposed granite. I especially enjoyed designing and installing all the beautiful complimenting Hardscape features i.e.; stamped & colored concrete areas, the beautiful 5 piece pattern of tumbled patio Pavers @ your main gathering and BBQ area, and the very unique gas lava rock fire pit that you had me build for you. I truly feel this is the wave of all future landscapes due to our current drought in California... I had such a great time working for you both, and I'm so happy to hear that you have been enjoying your new backyard! Regards, Rich Durbin-Owner 951.634.3912 Inland Landscape and Irrigation Est. 1989 Email [email protected] 2011, 2012, & 2014 Angie's List Super Service Award Winner"
Licensing
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FAQ
INLAND LANDSCAPE AND IRRIGATION is currently rated 4.9 overall out of 5.
INLAND LANDSCAPE AND IRRIGATION accepts the following forms of payment: CreditCard
No, INLAND LANDSCAPE AND IRRIGATION does not offer free project estimates.
No, INLAND LANDSCAPE AND IRRIGATION does not offer eco-friendly accreditations.
No, INLAND LANDSCAPE AND IRRIGATION does not offer a senior discount.
Yes, INLAND LANDSCAPE AND IRRIGATION offers emergency services.
No, INLAND LANDSCAPE AND IRRIGATION does not offer warranties.