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Viper Garage Doors Gates & Fences
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Viper garage doors has been servicing garage doors & gates in San Diego county for over 10 years and are licensed, bonded, and insured. They are a community rescue team for your garage door & gate issues and take pride in their experience and quality work. Viper garage doors provides honest and friendly service to you and your family, which is why they are highly recommended with 5 star reviews. Viper garage doors provides but not limited to garage door repairs, garage door installations, gate repairs, gate installations, spring repairs, motor and electrical repairs, intercom installations, sensor safe repairs, and even mobile app entry solutions. They are available with 24/7 Garage door repair services in and around San Diego. Some of the most common garage door problems such as roller garage door repairs, misaligned tracks, collapsed garage door, or stuck garage door can happen, but Viper garage doors has solutions to fix any and every garage door problems. Viper garage doors encourages you to try them once to repair your garage door or gate and you will see their level of knowledge and expertise. Therefore, we are offering new customers Free estimates and 5% off new installations. Call Us at (877) 551-7911
Business highlights
Emergency services offered
14 years of experience
Services we offer
Garage Doors & Gates
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.747 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 11% | ||
| 4% | ||
| 0% | ||
| 2% |
Showing 1-25 of 47 reviews
Eddie B.
Jan 2017
They were punctual. They did a pretty good job.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Kelly W.
Sep 2016
I am very pleased with this company. I could not open my garage door and my husband's car was trapped inside. They came out on the same day that I called, and within the hour, my garage door was working. They were polite and professional.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Joseph E.
Sep 2016
Excellent!
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Mark R.
Jun 2016
Everything went great! Couldn't ask for a more professional job!
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Kathleen S.
May 2016
I thought they were a little pricey. I was not here, but my husband was and it seems to me that they came pretty promptly. We probably would not use them again because we live in Ramona and they were not happy coming this far out.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Gregory L.
Mar 2016
unknown
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Robert C.
Mar 2016
They came out today to look at my remote wireless keypad. They came out and said that the keypad was no good and they said they could replace the whole garage door or we can rewire the hardwired keypad. They were here 5 minutes and I didn't know why they were trying to sell me all these additional services. I told them to go ahead and grease the hinges since they were already here and they said that was an additional $125 dollars. I was just appalled that they were here for 5 minutes and spent the whole time trying to up-sell me.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business"
Emily C.
Feb 2016
My garage door would not open. I called Viper Garage Door around 8am, they
were able to come out that morning. The technician
arrived at the time he said he would and he diagnosed the problem: it was the opener. I was given a price for a new part however, the
technician advised me to put the cost of replacing the part into replacing the
opening mechanism. I was given a good
price on a new LiftMaster opener that has a lifetime warranty. The technician had the opener and was able to
install it in a couple hours.
were able to come out that morning. The technician
arrived at the time he said he would and he diagnosed the problem: it was the opener. I was given a price for a new part however, the
technician advised me to put the cost of replacing the part into replacing the
opening mechanism. I was given a good
price on a new LiftMaster opener that has a lifetime warranty. The technician had the opener and was able to
install it in a couple hours.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Gregory G.
Jan 2016
Quick. Efficient. Professional
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
CASSANDRA E.
Jan 2016
unknown
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Kunil K.
Jan 2016
This was a waste of my $25.00 because I have no desire to purchase a new seal.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Michael B.
Jan 2016
Came to our home, responding to our request for an estimate to fix an existing garage door. Provided a complete response to our request and showed us how replacing the 50-year old door could save us more in the long run. After agreeing to the new door and opener, they immediately arranged to replace the motor for the old door while the new one was being ordered. We were able to resume use of our garage within 48 hours.
The new garage door arrived on time and we scheduled the installation for the week after Christmas. All the work was done professionally, exactly as promised and on time. We were very please with the attention to customer service exhibited by all the employees of Viper Garage Doors.
The new garage door arrived on time and we scheduled the installation for the week after Christmas. All the work was done professionally, exactly as promised and on time. We were very please with the attention to customer service exhibited by all the employees of Viper Garage Doors.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911"
Carol D.
Jan 2016
unknown
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Nancy B.
Dec 2015
I was very pleased with Viper. First of all Haim gave me the idea of using the roll up door. I am building an art studio and this type of door works much better than a standard garage door. The price was fair and the workmanship was excellent. Haim was very helpful and I enjoyed working with him. I highly recommend Viper.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-533-1911 Happy new year !"
James A.
Dec 2015
.
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
James A.
Dec 2015
.
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Ransella W.
Nov 2015
Repaired garage door which had previously been repaired incorrectly by a different company. Same day service within a few hours of calling. Called to let us know they were on their way. Took the time to do the job correctly. Will be calling them from now on for future garage door servicing.
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Rese F.
Nov 2015
Update: Owner contacted me and sent over a new crew to correct the previous service. Everything works great! Could ask for nothing more.
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Paul D.
Nov 2015
It went well. One man, Eli, did the work. I was pleased that he actually had the springs in his work vehicle.
Adjusting the doors to work easily looks challenging. Eli stayed at it until it was done. He was as cheerful as he was efficient. He is a good representative for the company.
Adjusting the doors to work easily looks challenging. Eli stayed at it until it was done. He was as cheerful as he was efficient. He is a good representative for the company.
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Michael W.
Nov 2015
They did a great job.
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Jerome B.
Oct 2015
On October 1, 2015, they sent a tech and remove the broken spring. I was charge to pay additional $300.00 for both spring. We both agreed that he'll come back the next day since i work in the afternoon. The next day, 2 guys came and connect the springs. They called their office to e-mail me the invoice, i agreed but up to now i didn't get any. I called their office twice, they promised me that they will e-mail but up to now i haven't got any. They didn't even return the old springs they took for sample.
Response from Viper Garage Doors Gates & Fences
"Hello , we apologize for the delay in sending the invoice . we moved to a new office . Thank you for your business , have a nice day ."
Lisa S.
Oct 2015
Viper was really attentive and responsive.
Backstory: My old garage door opener started acting strangely. I actually did troubleshooting on the phone with the manufacturer. It was determined the unit needed to be replaced.
When Viper came out the first time, the technician did everything he could in order to fix the unit rather than have to replace it (trying to save me money). When he left, it looked as if it were fixed, we tested it repeatedly and it worked great. I was thrilled to not have to replace the unit.
Several days later, the unit did fail (it was a faulty circuit board - wouldn't hold the program - which is what the manufacturer has suspected but couldn't confirm without testing the unit in person), but I still appreciated the effort on the technician's part to save me money. He returned and tried a few things, but it was determined that indeed, the unit needed to be replaced. I asked if I could apply the money I'd already spent toward the new install, and he checked with his supervisor and they did. This, to me, is awesome customer service in an age and area when it seems like there is none.
We ordered the unit I wanted, and he came back to install it, and did a fantastic job. A few days later, I thought there might be a problem, and so he came out again and tested it and showed me that the operation was normal (the belt looked loose to me, but he explained that it can't be too tight or it puts too much stress on it and can break). Every single time Viper came to my house, they sent the same technician, something I appreciated! He was respectful, cheerful, and got the job done. They never complained about
having to come here four times to complete the work.
The total cost was mostly the cost of the new unit, plus a thorough lube and adjustment of the existing components (rails, spring, sensors, hinges). Overall I was happy with the price, and the service. They guarantee their work, and cheerfully and quickly respond when you think there is a problem.
For me, it's not just about getting a job done, it's about standing behind your work, and Viper really does that!
Backstory: My old garage door opener started acting strangely. I actually did troubleshooting on the phone with the manufacturer. It was determined the unit needed to be replaced.
When Viper came out the first time, the technician did everything he could in order to fix the unit rather than have to replace it (trying to save me money). When he left, it looked as if it were fixed, we tested it repeatedly and it worked great. I was thrilled to not have to replace the unit.
Several days later, the unit did fail (it was a faulty circuit board - wouldn't hold the program - which is what the manufacturer has suspected but couldn't confirm without testing the unit in person), but I still appreciated the effort on the technician's part to save me money. He returned and tried a few things, but it was determined that indeed, the unit needed to be replaced. I asked if I could apply the money I'd already spent toward the new install, and he checked with his supervisor and they did. This, to me, is awesome customer service in an age and area when it seems like there is none.
We ordered the unit I wanted, and he came back to install it, and did a fantastic job. A few days later, I thought there might be a problem, and so he came out again and tested it and showed me that the operation was normal (the belt looked loose to me, but he explained that it can't be too tight or it puts too much stress on it and can break). Every single time Viper came to my house, they sent the same technician, something I appreciated! He was respectful, cheerful, and got the job done. They never complained about
having to come here four times to complete the work.
The total cost was mostly the cost of the new unit, plus a thorough lube and adjustment of the existing components (rails, spring, sensors, hinges). Overall I was happy with the price, and the service. They guarantee their work, and cheerfully and quickly respond when you think there is a problem.
For me, it's not just about getting a job done, it's about standing behind your work, and Viper really does that!
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Alice G.
Oct 2015
Made all the necessary adjustments, lubrications and advised me of periodic maint. I should be doing. The technician also explained essential operations of my door in case of power failure
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Maureen H.
Oct 2015
.
Response from Viper Garage Doors Gates & Fences
"Thank you for reviewing us we appreciate your business call us at any time 877-551-7911"
Daniel F.
Oct 2015
Viper came out very quickly. Service was good. We had them install a two new springs for the garage door. We would use them again. It only took him a couple of hours. Customer service is very good.
Response from Viper Garage Doors Gates & Fences
"Thank you for sharing your experience with other Angie's list members ! its means a lot to us. It is top priority to give our clients the best service we can ! kind regards VIPER team!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Viper Garage Doors Gates & Fences is currently rated 4.7 overall out of 5.
Viper Garage Doors Gates & Fences accepts the following forms of payment: CreditCard
Yes, Viper Garage Doors Gates & Fences offers free project estimates.
No, Viper Garage Doors Gates & Fences does not offer eco-friendly accreditations.
No, Viper Garage Doors Gates & Fences does not offer a senior discount.
Yes, Viper Garage Doors Gates & Fences offers emergency services.
No, Viper Garage Doors Gates & Fences does not offer warranties.