Searls' Air Conditioning and Heating Service

The crew came in at 6:30 AM and were finished installing by 6:30 that evening. This includes using a crane to reach the balcony. They removed the old unit and ran new wiring, and new duct work. I was really impressed with the quality of work. About 2 or 3 days later they called me to do a quality check to make sure everything was working correctly. I appreciated the follow through even after they had been paid. They called me again about a week ago just to remind me to check my filters. Very impressive follow-up. Amazing installation and amazing customer service.

I originally requested a service visit when I realized that my A/C unit did not seem to be operating. I figured it was a small repair as the unit was supposed to be "new" when I purchased the home a few years ago. Art was right on time and quickly explained his preliminary findings to me. He also showed me proof that the existing condensor was not only old, but heavily corroded and had been on it's last legs for some time. Also much of the ductwork was 4" in diameter constricting MUCH of the airflow! It was dismaying, but I had prepared for this possibility. He quoted me $5200 for a 3-ton split system air conditioner . He said there was an option to repair the current one, but that since the unit was clearly older than I had thought and vastly damaged, I opted to purchase a new unit as I prefer the peace of mind a new unit will offer. They offered a few brands of air conditioning units and I went with a Goodman. Luckily I did not have to deal with asbestos abatement and they were able to install the new ductwork amazingly quickly! Art was very professional and dealing with Jeny, their office manager, was a pleasure. The company is focused clearly on the customer and provide quality work. Also the work was completed and the unit installed under the estimate (I guess the costs for materials fluctuate some). I did not compare with other vendors, nor did I ask for 3 bids (as I usually would do) because I felt very comfortable with this company and its employees. I was not pressured nor rushed into a decision. Since the completion of the job, I am very satisfied and happy in my (now) cool home environment. It was money well spent. I can easily recommend this company to anyone needing HVAC services.