Litefly IT
About us
Litefly IT prides itself on customer service first and foremost. We are a full service Information Technology firm. Litefly IT provides friendly, prompt and professional computer repair, internet connection and troubleshooting, network installation and security services for both residential and business clients. We are experts in wireless networks and can troubleshoot, restore or upgrade your wireless network regardless of your home size or layout. Whether you are a homeowner with an intenet issue or a small to medium business with full turnkey infrastructure needs, Litefly IT can provide you with solutions you'll be satisfied with.
Business highlights
Services we offer
AntiVirus installation and elimination, Internet troubleshooting and internet service upgrades, Litefly Computer Repair will optimize your existing computers and help you get the most out of your investment-residential or business. PC, and all our work is guaranteed. We'll help you to protect your data with backup solutions ranging from simple yet reliable home based solutions to corp remote archiving. Please call us today!, iPad or Mac, wireless troubleshooting and installation we do it all
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
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| 11% | ||
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"My first service call fixed the client¹s computer issues, and at the conclusion of the visit the customer indicated to me that they were pleased with the results. I worked over 3.5 hours, however the customer was promised a set rate at 2 hours. I honored the 2 hour quote and worked the additional 1.5 hours at no charge to make sure all the problems were solved. Approximately 3 weeks later additional unrelated issues occurred, and I setup an appointment. I let my customer know that there would be no additional charge for the second on site visit. I must apologize for being 25 minutes late on this second visit. I simply did not record the appointment. Guilty as charged. When I finished, the customer let me know that all issues were indeed resolved to their satisfaction. They were happy and smiling when I left. I have never received any rating from my customers other than straight A's. I am very surprised and disappointed that this customer was not pleased with our services. They didn't indicate this during my visit. I reached out to them to try and help, but I never received a callback or return email."
almost 40 employees and Litefly IT built our entire IT infrastructure from the
ground up. Cabling, network design, security protocols, servers, and bandwidth,
applications and offsite data storage.
We deal with Fortune 500 companies almost exclusively, and we
demand 24 x 7 reliability. Our systems are complex and our data needs are
intense.
Litefly IT has built, serviced and maintained our systems to
be extremely robust, available and scalable as our firm grows. I recommend
Litefly IT without hesitation."
Jeremy N,
Senior Vice President
We?ve got email servers, client contact systems, design and engineering software and Litefly really takes care of us. They've setup and installed all our equipment, our network and backup systems over the years. Good contractors are out there, and we?ve found one we?ll stick with from here on out. I really reccommend Litefly.
Shopping, keeping in touch with the kids, scheduling for our busy lives. We were referred to Litefly IT and treated with respect. Sam really knows his stuff, his rates are fair and his customer service is great. We even called him on a Sunday when our wireless went out (a tree fell on the antenna) and he took care of it right away. The other computer guys we used just wanted to rush thru and get out, but Sam explained what he did and why. It?s rare and we really appreciate it!
Licensing
State Contractor License Requirements
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