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American Top Remodeling

Founded 1989 • With Angi since November 2010

2.7

(10) Verified Reviews

Description

American Top Remodeling is a Licensed, Bonded, and Insured General Contractor based in the San Fernando Valley. We are a member of the Better Business Bureau and have been serving homeowners in Los Angeles, Orange, and Ventura County for over 20 years. We provide Free Estimates for all of your home improvement needs from A to Z. Our goal is to provide quality workmanship and excellent customer service. We make sure that all of our projects are up to code and completed in a timely manner. By making sure that our work is done right, our customers keep coming back and hire our services for more projects. We make sure that all of our jobsites are carefully supervised to ensure quality work and according to customer satisfaction. We offer great customer service even years after we have completed the project. Additional DBA: Finest Home Remodeling Inc...

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Verified Reviews

A few reviews for this pro...
5.0

10/29/2012

We were out of town for some of the work, and the project manager oversaw the project for us and did an awesome job. He called us frequently and sent pictures along the way and was at our home frequently. The workers were all honest, hard working and cleaned up the area as best could be done before leaving for the day. As in any project, there were glitches and minor irritants along the way; howev...

Description of Work
Master Bedroom: Custom fireplace surround was added, balcony with custom wrought iron railing was added off bedroom and wood floors installed; Master Bath: Completely gutted, enlarged and remodeled with jacuzzi tub, double sinks, windows added; Second Bath: Completely gutted, enlarged and remodeled; Hallway: Wood floors installed; Stairway: Wood floors installed and custom wrought iron railing installed. Laundry Room with pantry added with tile floors; Office: Old fake wood taken off wall and replastered, ceiling replastered, can lights added; Family Rolom: Ceiling replastered and can lights added; All hallways: Can lights added Exterior: Repainted/stuccoed Various minor other items along the way

Category flooring contractor,lighting,remodeling,replacement windows,home remodeling,interior painters

1.0

08/06/2012

They did not install our shower properly. The work was so bad that we had to hire someone else to fix everything. The mold became so bad because they install the tile directly on wood with no moisture barrier. They even came at night to install the window, so we had to replace that as well. They did not stand behind their work and they were rude and were also very untrustworthy. I would never use ...

Description of Work
They completely redid our bathroom.

Category remodeling,home remodeling

1.0

11/03/2011

Obviously, I didn't select them.

Description of Work
Visited my home, not creative in offering solution, too focused on getting the contract signed! Price was negotiable. Will only give written estimate if signed with them! He said he would send me written copy of all we discussed for 3 hours with details and pricing, never received any thing.

Category home remodeling

Service Provider Response

There are always 2 sides of the story. Potential customers always have the right to say what they feel and experienced how they see fit but we've always taken pride in the service we give our customers from the moment we step inside their home to give them an estimate. The mere fact that we spent 3 hours at his home already says a lot about the service we give.
3.0

09/17/2011

They act like they are your best friend when they are selling the product, but when something goes wrong they will not return phone calls.

Description of Work
We hired them for carpet, base boards, and match and sand the original wood floors in our home.

Category flooring contractor

Service Provider Response

We American Top Remodeling take pride in our customer service. When a customer contacts us with questions or concerns we return their call. We do our very best to assist them in the most convenient way for them. Our company has a lot of clientele and we try to return calls as timely as possible, a first call not returned is no indication in any way that we do not want to address the concerns of ou...
3.0

09/08/2011

I hired American Top Remodel for a 2 bathroom remodel project. The small bath remodel went OK, except that I had to make a lot of noise to get it finished before the master bath was demolished. The master bath was a different story - every step was painful. The sales person promised the world and conveniently disappeared when the project started. Overall, they were a month over schedule. There was...

Description of Work
Complete master and guest bathroom remodel.

Category home remodeling

Service Provider Response

American Top Remodeling doesn’t want to discredit any customer we had for the past 22 years of our business. We simply state that we certainly do care and most of you who have been with us realize that. Construction is different from any other industry. It certainly takes time and requires a lot of patience. There are certain factors that may arise that both parties are not aware of when signing a...

    Services Offered

    Bathroom Remodeling, Kitchen Remodeling, Concrete and Masonry, Decks and Balconies Driveways and Walkways, Exterior and Interior Painting, Flooring, Patio Covers and Enclosures, Plumbing and Electrical, Roofing Room Addition, Windows and Doors

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    MasterCard, American Express, Discover, Check, Visa
    Senior Discount
    5%
    Warranties
    Yes