Geek Squad - Best Buy

Founded 1994 • With Angi since July 2005

4.1

(6) Verified Reviews

Business Details

Phone Number

Address

500 Westminster Mall Rd

Westminster, CA 92683

Description

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Verified Reviews

A few reviews for this pro...
5.0

06/04/2013


Antonio C.

The quality is good. They carry top brands. Pricing is competitive. Sometimes you could get the lowest price on a special promotion on may be a TV that's about to be discontinued. I think that's what this was. It's a second TV. It's not our best one. So that's all we were looking for there. We picked it up. There was a free, I think, it was an install. So we brought it home and then some one came out and installed it. So that was nice. But they will try to sell you something like a tune up, calibration for may be a 100 bucks or something like that. But it has always been a good experience with them. They just have everything in stock. No problem! They have several stores in our area because we're a large metropolitan area. So you can always get down to one or two, you can go to a different store and pick it up. We often buy the extended warranty. I think it might have been on this occasion, the TV switch was bad or that it wouldn't power on and then we just took it back and they gave us another one. And I understand that within that period, within your warranty period, if something goes wrong they won't even kind of fix it. They just replace it. You may get an upgrade if your model has been discontinued. That's good. We buy it because we've often had bad luck with TVs and computers. We've never had to wait on the TV sets. May be years ago I think we had to wait for a dryer but recently it's just everything is always there. They have a system with cashiers and check out and all that. Sales people are knowledgeable, installers are knowledgeable. Well trained.

Description of Work
We bought a 32 inch Samsung LCD HDTV set from Best Buy.

Category tv sales

3.0

07/18/2012


Marcus D.

They are pretty good for getting electronics. We will continue to go there for certain items. We don't go there that often but we have no complaints about them.

Description of Work
We bought a phone from Best Buy.

Category phone sales

1.0

12/15/2005


ADAM T.

Terrible.

Description of Work
I went to get a gift for my father. I was told it would be here for me when I arrived with the proper amount. I came back, 3 hours later to find the product I had on hold was sold. I was very disappointed.

Category appliance sales

5.0

08/31/2005


KEVIN B.

THE BEST BUY PERSONNEL WERE VERY HELPFUL. THEY OFFERED TO MAKE GOOD ON THE MERCHANDISE. TO EITHER REPLACE OR REIMBURSE US FOR THE COST OF THE ITEM ON THE SPOT.

Description of Work
WE BOUGHT A MICROWAVE FROM BEST BUY AND GOT A VERY GOOD PRICE ON IT, TO REPLACE ANOTHER THAT HAD ONLY LASTED ONE YEAR. IT WAS A GALANZ AND ONLY WORKED FOR A VERY SHORT TIME SO WE RETURNED IT.

Category appliance repair

5.0

08/17/2005


JEANNETTE L.

THE EXPERIENCE WAS GOOD. THE BEST BUY PEOPLE THAT CAME OUT AND INSTALLED THE EQUIPMENT WERE VERY NICE AND WORKED REALLY HARD. VERY PROFESSIONAL WITH ALL THE KNOWLEDGE THEY HAD IN HOME THEATER INSTALLATION.

Description of Work
BEST BUY INSTALLED OUR PLASMA TV HOME THEATER SYSTEM. THEY MOUNTED THE SPEAKERS AND MOUNTED THE TV AND LATER INSTALLED THE EQUIPMENT IN A CABINET.

Category home theater design

3.0

07/12/2005


Steve E.

IT WAS VERY POOR. THEY WON'T ANSWER THEIR PHONES, SO YOU CAN'T CALL AND ASK ANY QUESTIONS. I CALLED AND CALLED AND GOT NO RESPONSE. THEY CHARGE YOU FOR CLEANING; DIAGNOSTICS, AND THINGS THAT REALLY SHOULDN'T BE PART OF THE REPAIR. EVEN IF YOU DON'T WANT A DIAGNOSTIC, IT'S NOT OPTIONAL, AND THEY NEVER GAVE US THE RESULTS OF THE DIAGNOSTIC. IT ALSO WASN'T READY WHEN THEY SAID IT WOULD BE READY.

Description of Work
THEY PUT IN A NEW HARD DRIVE. THEY DID SOME OTHER THINGS, BUT THAT WAS THE BIGGIE. THEY ALSO DID A CLEANING.

Category computer repair

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    Phone Sales
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    Computer Sales
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    American Express, Check, Discover, MasterCard, Visa, Financing Available
    Warranties
    90 Days

    Services Offered

    Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Services Not Offered

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    Frequently Asked Questions & Answers about Geek Squad - Best Buy

    How is Geek Squad - Best Buy overall rated?

    Geek Squad - Best Buy is currently rated 4.1 overall out of 5.

    What payment options does Geek Squad - Best Buy provide

    Geek Squad - Best Buy accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available

    Does Geek Squad - Best Buy offer free estimates?

    No, Geek Squad - Best Buy does not offer free project estimates.

    Does Geek Squad - Best Buy offer eco-friendly accreditations?

    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

    Are warranties offered by Geek Squad - Best Buy?

    No, Geek Squad - Best Buy does not offer warranties.

    What services does Geek Squad - Best Buy offer?

    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.