Had a Crestron system installed in our home, connecting it to our existing components. Installation was done by boys who admitted they knew NOTHING about stereo components or sound systems; rather, they were just guys who knew how to run wires. System was added to outdoor patio area, but was not waterproof, thus, it promptly broke. I was blamed for all of their incompetency like I was supposed to know that the keypads were not waterproof. When the 52" Sanyo television stopped working, I was told to unplug it for 24 hours and it would start working again -- which it did, but it continued to stop working until I had to replace it. I am now looking for another company to try to re-do what Sound Environment installed without having to spend an additional $30,000. Do not use them! Please!?
Description of Work: I wanted to have a sound system installed in my home that I could use from room to room, with speakers installed throughout the house, as well as outdoors. I was advised to purchase a Crestron system. The Crestron IS A WONDERFUL PRODUCT. The installation and knowledge of the product by Sound Environment was horrific. Subsequently, because of their ineptitude, the product has never worked correctly and has to be reprogrammed, or reinstalled.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$30,000
Contact information
4619 Lakeview Canyon Rd, Westlake Village, CA 91361
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Service Categories
Stereo and Home Theater Systems
FAQ
SOUND ENVIRONMENT INC is currently rated 1 overall out of 5.
SOUND ENVIRONMENT INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SOUND ENVIRONMENT INC does not offer free project estimates.
No, SOUND ENVIRONMENT INC does not offer eco-friendly accreditations.
No, SOUND ENVIRONMENT INC does not offer a senior discount.
No, SOUND ENVIRONMENT INC does not offer emergency services.
No, SOUND ENVIRONMENT INC does not offer warranties.
Contact information
4619 Lakeview Canyon Rd, Westlake Village, CA 91361