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1.01 Reviews
Showing 1-1 of 1 reviews
JENNIFER F.
07/2004
internet service
 + -1 moreORDERED AND INSTALLED THE SOFTWARE ON FRIDAY EVE/SATURDAY AFTERNOON. ON SUNDAY AND MONDAY I REPEATEDLY ATTEMPTED TO ACCESS THE INTERNET VIA THEIR SERVICE AND COULD NOT CONNECT BECAUSE ALL 15 ACCESS NUMBERS IN MY AREA WERE BUSY. I CALLED ON MONDAY AFTERNOON TO CANCEL THE ACCOUNT AND WAS TOLD IT WOULD COST $25 TO CANCEL THE ACCOUNT. I EXPLAINED THAT I WAS CANCELING BECAUSE I COULD NOT CONNECT TO THE INTERNET, AND WAS BASICALLY TOLD THAT THEY COULD NOT HELP ME AND THERE WAS A $25 CHARGE. I AM DISPUTING ANY CHARGES WITH MY CREDIT CARD COMPANY AND REPORTING IT TO YOU AND THE BBB SO OTHERS MAY SAVE THEMSELVES THE TROUBLE.
Description of Work: INTERNET SERVICE PROVIDER (DIAL UP SERVICE). THEY ADVERTISE FAST CONNECTION SPEEDS AND HASSLE FREE SERVICE.
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$6.95
Contact information
2555 TOWNSGATE RD, Westlake Village, CA 91361
www.netzero.netLicensing
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Service Categories
Internet Service
FAQ
NETZERO is currently rated 1 overall out of 5.
No, NETZERO does not offer free project estimates.
No, NETZERO does not offer eco-friendly accreditations.
No, NETZERO does not offer a senior discount.
No, NETZERO does not offer emergency services.
No, NETZERO does not offer warranties.
NETZERO offers the following services: INTERNET CONNECTION
Contact information
2555 TOWNSGATE RD, Westlake Village, CA 91361
www.netzero.net