CUSTOM GATE & ACCESS, INC.

He came on time, took a bit longer than he said he would, but within reason. Didn't respond to subsequent problems at all.

I would like other prospective customers to avoid the extremely bad experience I have had in repeatedly trying to get work done in Belmont by these people. I started trying to make arrangements to install a driveway automatic gate opener four months ago, eventually got several telephone promises from the owner to make estimates that then never happened (he had installed the automatic gate for the previous owners so he knew the job already). Finally after several more calls and two months, I was faxed a contract, which I signed and returned and followed up with a telephone confirmation and was told work would start "next Friday." Weeks again passed with no work, and when I called I was told the owner had "gone on vacation." A month later when I called yet again, "the guy who needs to do the work hurt his back and may be out for months";no idea when work could be done, no apology, no plans to even contact me, in spite of my signed contract. AVOID this very unprofessional company.