Ukon Appliance Repair

1 Star AVOID THIS COMPANY – Fraudulent Reporting & Negligent Service. I hired Ukon Appliance Repair through American Home Shield (AHS) to fix my washer and dryer since they are the only 2 star company that AHS uses and the experience was a nightmare. Here’s why: 1. False Diagnoses & Fraudulent Reports: After three visits (Feb 7, Feb 18, and Feb 28, 2025), their technician admitted my washer had serious mechanical failures (drum damage, rusting) and needed replacement. Shockingly, Ukon’s owner (who never inspected my washer) sent AHS a report blaming a “dirty door gasket” and claiming “no breakdowns.” My washer was spotless (photo proof attached), and the technician confirmed this! 2.Deliberate Delays & Negligence: They wasted weeks with temporary fixes and refused to address the actual problem.The defective washer ruined my clothing and sheets due to their incompetence. 3. Zero Accountability: Ukon ignored their own technician’s recommendations and doubled down on lies to avoid covering repairs. DO NOT TRUST THEM. Their dishonesty cost me time, money, and damaged belongings. Check other reviews—this isn’t an isolated issue. Save yourself the hassle—choose a reputable company.

FIRST: Note that the other 3 reviews are identically the same... how fishy is that? Now my experience. They were sent out by American Home Shield to first diagnose my refrigerator. I have no beef with Ukon except for the fact that they do not answer their phone and have not returned my calls during their normal business operating hours. I left message number one at 4:00pm on Monday afternoon, and now it is Tuesday at 1:00pm. I have called four times Tuesday morning, and no call backs. I'm willing to update this review, if they ever do reach out!

Max was excellent, he was extremely professional and prompt, I really appreciate the repair service. he was very knowledgeable, able to explain clearly the first time all of the services he did to me.

Max was excellent, he was extremely professional and prompt, I really appreciate the repair service. he was very knowledgeable, able to explain clearly the first time all of the services he did to me.

Max was excellent, he was extremely professional and prompt, after he finished with the washing machine there was a sound, the belts are trying to adjust to the new installation, he came back to see and I was so impressed with that, no frustration or everything I really appreciate the repair service. he was very knowledgeable, able to explain clearly the first time all of the services he did to me.