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Restoration 1 of West Hollywood has excellent customer service. Kim and her team completed the job in a timely manner. They are very knowledgable, professional, polite and went beyond my expectations. I highly recommend them!
Description of Work: mold remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hogla Montenegro
07/2024
5.0
Google Review
Just want to show my appreciation for Restoration 1 of West Hollywood. Raymond and Kim were fantastic helping us through the whole process from day 1 after a huge flood in our kitchen. They were so responsive and helpful. Thank you to your team!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Restoration 1 of West Hollywood
Hi, Hogla. Thank you so much for leaving us a stellar review!
Cecilia River
01/2024
5.0
Google Review
Shout out to Kim and her team for the excellent service, attention to detail, & professionalism throughout the entire process. They walked us through the process with grace. Thank you Restoration 1 of West Hollywood!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Restoration 1 of West Hollywood
We're thrilled to hear that you had a great experience with us. Thank you for your kind review!
John Grayem
12/2023
5.0
Google Review
The entire team here at Restoration 1 of West Hollywood is phenomenal. Kim is very insightful to the process and what homeowners are going through, and walks with you step by step through the process, with an empathetic ear, and determination to make you whole.
Ray came out to do the estimate, and do the remediation. He went out of his way to help, and is very knowledgeable to the process and how to get you back to where you need to be. He was there every step of the way answering questions, and making sure to keep me in the loop with anything and everything regarding the process.
I cannot recommend Kim, Ray, and the entire team at Restoration 1 highly enough. They really came through, and made a disastrous process very navigable and pain free as could be.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Restoration 1 of West Hollywood
We're grateful for your feedback and thrilled to hear that you were pleased with our service.
jami fresch
08/2023
5.0
Google Review
From start to finish this company was such a blessing in a time of dire need. I cannot say enough good things about our entire experience with restoration 1 of West Hollywood. When you are in a situation like we were a company like this is all you need. Thank you so much the entire team you went above and beyond. The owner Kim was hands on at all times. We will be recommending restoration 1 of West Hollywood to all of our family and friends. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ ALL THE WAY!!!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Restoration 1 of West Hollywood
Thank you so much for your glowing review! We are glad that we could meet your expectations.
jennifer sporer
08/2023
5.0
Google Review
Omg Thank God for Kim ….. she saved our rental condo in West Hollywood ! They were so fast to help and made a stressful situation so much easier to deal with ! Everyone was so kind & helpful !!! Thanks Kim
& your awesome crew !
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Restoration 1 of West Hollywood
Thank you so much for your positive review! We are happy to have met your expectations.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Biohazard Remediation
FAQ
Restoration 1 of West Hollywood is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Restoration 1 of West Hollywood accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Restoration 1 of West Hollywood offers free project estimates.
No, Restoration 1 of West Hollywood does not offer eco-friendly accreditations.
Yes, Restoration 1 of West Hollywood offers a 0% senior discount.
Yes, Restoration 1 of West Hollywood offers emergency services.
No, Restoration 1 of West Hollywood does not offer warranties.