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Buck Stove Spa & Fan Center

Brick or Stone Fireplace Installation, Brick or Stone Fireplace Repair, Hot Tub or Spa - Repair or Service,

About us

Buck Stove Spa & Fan Center, has been serving the local community from our Walnut Creek store for the past three decades. Quality of merchandise and superior service are our founding principals, and our selection of appliances is hand-chosen to represent the best quality and the best value in the industry. All our manufacturers have proven themselves with anywhere from a decade to a full century of successful business creating appliances that stand the test of time.

Business highlights

47 years of experience

Services we offer

Chimney Sweeps, Design Recommendations, Fireplace Re-facing, Fireplace Sales And Installation Services, Gas Line Installation, Inserts Installations, Maintenance Programs, Portable And In-ground Spa Sales, Service Repairs, Site Review And Estimates, Stove Sales And Installation

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
10%
2
10%
1
0%
Showing 1-10 of 10 reviews
Todd D.
Feb 2016
5.0
Yes, I recommend this pro
$4,650
unknown

Joseph N.
Jan 2016
5.0
Yes, I recommend this pro
$3,600
unknown
Response from Buck Stove Spa & Fan Center
"Thanks so much [Member Name Removed]. we appreciate your business! Greg Harris,owner"

Jim S.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Werner P.
Jan 2015
5.0
Yes, I recommend this pro
$3,500
unknown

Mikel E.
Dec 2014
5.0
Yes, I recommend this pro
$5,000
unknown

Richard H.
Aug 2013
5.0
Yes, I recommend this pro
This was our second time using the company, and everything went well as usual.  The technician arrived on time, was very polite, and did a good job with the installation.  I felt as though the price was reasonable, too.

Georgie P.
Mar 2011
3.0
$5,000
I would not use them again. We had a delivery date and date of installation set up. When the delivery date came I called and made sure they would be installing. They told me it was back ordered for three weeks. I thought that was unprofessional. I feel like they should have contacted me to let me know this. I didn't feel they coordinated well with the contractor or with me. I had to have a second installer come out because of a problem. It did not turn out to be their problem but the first installer did not explain the system well.

John G.
Oct 2008
2.0
$4,000
My major problem is that I think they have a scam going on their installation. The stove was to be installed into a fireplace. The sales person said a hole needed to be bored through the side of the fireplace before their installation to connect the gas. When the installers came they said I was not meeting code because I did not have rigid galvanized piping inserted into the hole (I had installed a flex pipe). I told them that this had never been mentioned to me. The installers said that they could not put the pipe in; they didn't even have any pipe on their truck. After much discussion they said they would go to the hardware store and get the piece of pipe and install it, but I had to get approval from their head of installation back at the office. They spoke with him, I spoke with him and told him that I should not have to pay as I was not informed of the requirement. He insisted that it would take them 2 to 3 extra hours to install the pipe, and that I needed to pay an extra $300. We went around and around and I finally agreed to pay $100, just so I could get it resolved. As soon as I got off the phone I went down to talk with the installers. They were already installing the pipe which they "happened to find on the truck" - a piece of galvanized pipe of the exact length required, rather strange. The installation of the galvanized pipe took 20 to 30 minutes.

TYLER M.
Oct 2005
5.0
Yes, I recommend this pro
$1,500
THIS COMPANY WAS VERY HELPFUL. THEY TOOK THE TIME WE NEEDED TO LEARN THE NEW INSERT AND WERE VERY NEAT WHEN TAKING OUT THE OLD ONE. THEY CLEANED UP ALL THE MESS AND WERE VERY PROFESSIONAL.

WILDA H.
Jun 2005
5.0
Yes, I recommend this pro
$6,000
BUCK STOVE CENTER WAS VERY HELPFUL. THEY SHOWED US HOW TO USE THE SPA ONCE IT WAS INSTALLED. THEY WERE FRIENDLY & POLITE. THEY CALLED AFTER ABOUT A WEEK TO SEE HOW THINGS WERE GOING. I WOULD RECOMMEND THEM TO ALL MY FRIENDS.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Buck Stove Spa & Fan Center is currently rated 4.5 overall out of 5.

Buck Stove Spa & Fan Center accepts the following forms of payment: CreditCard

Yes, Buck Stove Spa & Fan Center offers free project estimates.

No, Buck Stove Spa & Fan Center does not offer eco-friendly accreditations.

No, Buck Stove Spa & Fan Center does not offer a senior discount.

No, Buck Stove Spa & Fan Center does not offer emergency services.

No, Buck Stove Spa & Fan Center does not offer warranties.