Visalia Plumbing

HORRENDOUS EXPERIENCE! They came out, stated my installed tankless system needing repiping didn’t have a recirculating pump built in & recommended I get one. They quoted $99/hour for labor & parts are separate. Stated there were no options for an external pump (not on market) & wanted me to purchase their system with one built in requiring to uninstall NEW system & install their system (thousands more) & stated it would require 2 men for 8 hours of work & appointment was booked. After researching, there are both universal recirculating pumps for tankless systems & the brand I had made an external pump specifically for the system I bought. When I told them this & that I would only need to have the system already in place properly pipped with external pump installed, they became hateful from that point on & demanded I had a non-working outlet next to system fixed before they would do any work (didn’t have this demand when I booked appointment with their system). I had already fixed the outlet but the lady who answers the phone repeatedly stated no work would be done until outlet fixed, even after I told her I heard her the first 5 times & would ensure it was done, she continued demanding every communication in a hateful tone, multiple times each communication. Was told I would get a new bid with their tankless system removed & labor hours adjusted, it took a week to get it & just 2 days before the appointment. I was shocked to see the bid was still high ($1300) since the system was already installed but only needed repiping & recirculating pump installed. I sent an email, I only requested to know how many hours they expected to need that day, she responded by telling me the appointment was cancelled & I should find another plumber. They cancelled 2 days before because I dare ask how many hours were needed on a $1300 estimate. Not only did they not know of universal recirculating pumps for tankless systems, or lied to sell me their system, but they wanted 11-12 hours of work (estimate not detailed so I estimated $100-200 for some parts) to repipe an already installed system & install a external pump. They are dishonest people & cancel if you inquire about the estimate which I believe was highly bloated. I will never use them again, buyer beware!!!

David did a great job. Some items had been discontinued but he tried hard to get adequate replacements.

It went fine, the work was good, the plumber checked carefully for leaks. He tried to use my old peatrap but it leaked on both ends so that was replaced.

They did a good job and were on time. Expensive, but not out of line.

Prompt service from scheduling appointment to plumber fixing the problem. Very professional. Will definitely use them again and I recommend their service. Very reasonable price.

We had roots growing through the pipes stopping up our plumbing. It took my warranty co. 3 weeks and 3 different plumbers to conclude they don't handle root issues. This company came out cleared the roots and also repaired the other slow flushing toilet. He was very thorough in his investigation;We will have them back out with a camera to further review the main "root" of the problem. Very thankful for the prompt and professional assistance.

Wow just so nice David came out way sooner than we expected called first and was prompt in his estimated time to arrive. Upon arrival quickly did the job until the water flowed freely again. And upon getting the bill was pleasantly surprised that it was as expected. Fully expecting the typical "other fees" or more time than what was really at the home. SO very happy with them highly recommend them and if you are so fortunate to have David expect a nice competent man. Thank you.!! P.S. yesterday had "Router Rooter" and the same job they quoted $535. ouch .....

They were great, professional, quick and did the job real quick. I would recommend them to anybody. I have no complaints and the price was great too. They were very informative and pointed out the areas and what had happened. They assured us that if things didn't work out they would come back.

I was very pleased with the work. I also had an unrelated leaking hose bib that the tech was able to replace at the same time, for no additional labor cost. Visalia Plumbing will be my plumber of choice for all of my future needs.

The employee was cordial and efficient.

A young plumber came out and tried to fix the leak. Spent over $300 and the leak is worse than before.

Excellent service. we've used Visalia Plumbing for years and they're always professional.

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Plumber arrived on time. Very professional happy with the experience.

Kyle the representative was very cordial & attentive. He fixed the problem & explained the repair. We are very satisfied with his service.

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Very well.  Job completed in less than an hour. Tech called before arriving and was early due to a cancellation 
  

Robert did a great job today. Take care of the problem we had.

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Robert was on time & very professional, got work done quickly.

Arrived on time, performed work as expected, communicated what was being done.

Excellent. Dispatched light away very friendly : knowledgeable plumber.

Excellent.

Polite & efficient!