Plum Lift-A-Door Co.

I called the company and explained that the door opener had quit working and we couldn't figure out why.  Two very nice gentlemen showed up within the hour... maybe about 15 - 20 minutes later and solved the problem immediately.  I had rearranged some stuff in the front corner of the garage where the safety electric eyes were located, blocking the beam.  This told the door circuitry that the door could not be closed safely so it wouldn't go down. 

They located the issue almost instantly and were nice enough not to make us feel too stupid about it, saying that it happened fairly often.  They didn't even charge for a service call. 

Any time I need garage door work or if anyone asks me if I know someone "good", Plum will be the company I will call/recommend.  Good Job Plum L-A-D!

It went really well. Both my remotes are broken and I called Genie company & they referred me. I called and left a message before they were open for business. I think it was Nadine returned my call shortly after 9. At first she offered me an appointment the following Tuesday, but I pleaded and she scheduled me for the same day, later in the afternoon. The tech turned up on time and though he only had one remote with him, he had a coworker in the neighborhood and ran and picked up a second one. He stayed after 5 on a holiday weekend and thoroughly tuned up the garage door and it purrs open now instead of clanking like a torture device! Great service very accommodating. Will definitely call them when the time comes for a new door.

Wes did great work, on time, honest, very fair price. I will use the again and recommend them to others.

The experience was okay.  They are a company running for a long time under Roger Plum and I think he passed away and was bought out by someone unrelated to the family.  He maintained the name that's why I called them.  The service is okay, he is very enthusiastic.  There was way too much grease on the track which caught down on my garage door then ended to my house and down to my white carpet.  That didn't make me happy but I think it was okay.

The experience turned out very good. Their price was reasonable and they were fine.

They were responsive to our call even though it was during the Thanksgiving holiday.  We told them it was not an emergency so we waited until Monday to get the door fixed.  They fixed it quickly and efficiently.

My experience with this company was WONDERFUL! I had called around to other local companies and found no one interested in or knowledgeable about "repairing" a wooden lift-type door. The ones who came out said I needed new hardware, or they couldn't fix it. All tried to sell me on purchasing a new, "modern" roll-up door, which I did not want. I have a lovely, board and batten door that matches the front entry exterior of my house, and I did not wish to replace it with a roll-up door. This company was out of my immediate area, but I noticed in their ad the contractor license number started with a "2", which means they had been in business a very long time.
When I called the company, I spoke to the owner, who confirmed that he had been in the business for 40 years +/-, and if my door could be repaired, his company could do it, but that I was out of their area of service. I explained my dilemma and said I wasn't too far away...30 minutes max. He agreed to ask his son, who said okay, and we scheduled an appointment for this last Monday, mid-day.
He arrived mid-day, took a look at my door, kind of laughed when he saw how it was hanging, and said, "Yep...I can fix it. You've got great hardware. They don't make this kind anymore. Let me get to work on it."
I was amazed. 30 minutes later, after much banging, hammering, and other noises, he called me out to take a look, and I was stunned, it was perfect! My door was "all better"...nice and straight, no more binding, sagging, closed perfectly, and QUIET. I was thrilled, and the price was very reasonable. I paid him, got a business card, thanked him profusely, and he left.
Just goes to show you that there are honest, knowledgeable, professional service people out there. You just have to dig hard to find them.
I would highly recommend this company for ANY type of garage door repair or construction, as they also make custom doors. They were an absolute pleasure to deal with.