We were extremely pleased with the work done and  with Guillermo and Soledad.  They were quiet (which we really liked) and professional  and followed instructions to the letter and left the house spotless.  We will definitely call for them again.  Jessie, the manager, was very kind and courteous on the telephone and follow up.  Much appreciated!

It went well. They did what they were supposed to do and accommodated our special needs.

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They cleaned my home in 2 hours they did an amazing job.
Everything was sparkling!! Very professional. I'm very happy with their services.

It went so well that I now use this company for 2x/month regular housecleaning services. I like that they know my name, are trustworthy, friendly and pay attention to detail.
I highly recommend this company, especially Jessie as well as the team who regularly provides my home with cleaning service!

First, please be aware if you purchase the $99 for 4 hours Angie's List deal. i ordered the $99 deal with the assumption that it would be for 4 hours of cleaning like it stated.  After I purchased the deal, the coordinator then told me it was $99 for 2 hours because they would need two people.  That bothered me because nowhere in the fine print did it state those stipulations.  I thought I would be getting 4 hours of cleaning not 2.
Next, the scheduled time for the cleaning crew to arrive was 12:30 pm.  They arrived at 2:10 pm.  I asked the coordinator for an extra half-hour of cleaning because of the wait time and because of the 2 hour vs 4 hour mishap so they did allow for an extra 1/2 hour of cleaning because of the tardiness. 
In 2 and 1/2 hours the only thing that was cleaned was my hardwood floors.  So that was disappointing.  I at least thought they would be able to clean my kitchen or some bathrooms.
Unfortunately I would not use this company again. 

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Do not recommend Bate and Switch!! It took 2 cleaners 2 hours each to do 1 bedroom and 1 bathroom. The workers did not speak English, 1 not at all, 1 very little). I told the dispatcher that I used the Bona system on my floors and needed someone familiar with it. The worker did Not know how even though instructions, In Spanish, were on the bottles! They mixed with water and were cleaning with the polish instead of the cleaner! Thier Vacum Cleaner got jammed and they spent 20mins on that-- it was a men's suit button from someone else's house!! The Dispatcher kept calling asking how much extra time did I want to pay for?? It ended up being two more hours ( no. Reedit for the lost 20 mins) and the next day she kept calling and calling to get my credit card number and even threatened me with a fee if I did not respond in a certain time! I had just gotten out of the hospital for Cancer surgery and really neede the help! It was awful!! I don't think it was the 2 cleaning ladies fault! We had a hard time communicating because of the language issue! Because of the time left to clean

It was ok.  I wasn’t thrilled.  They missed a lot of things. They brought their own products.

Jesse was in daily contact with me, but it took too much work to get on their busy schedule. The day of the cleaning, Jesse called and said "did I get her email about time change?" Never got that email. They were scheduled for 10:30 to 11:00 AM, got call from Jesse saying they were about a half hour behind, and they finally arrived at 1 PM. The staff was really nice and they did a good job cleaning a really dirty place. Take note that the 4 hour service I pre-paid for would Not be enough time to clean a full 2 BR apt. My sons place had 1 BR with furniture, 2 Baths, and a kitchen. Since the staff starts first in the BR/ Baths, they did not have enough time to complete the kitchen which was our priority. But I am happy because they took the time to clean the fridge, though left the freezer and most of the kitchen floor for me. The apt. was cleaned well enough so that even a college Mom could now live there. I am very happy with the cleaning, but unhappy with the punctuality and scheduling ordeal.

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This turned out fine. However, the ad was misleading. It was supposed to be 4 hours of cleaning but they only did 2 hours of cleaning. When I talked to the service provider, they told me the ad was generated by Angie?s List, not the cleaning service. So in that respect, I believe it fell on Angie?s List that the ad was misleading. 

They had two people that came and worked 2 hours each. The workers were great and did a good job. The customer service was great! They followed up and made sure I was happy with the work. They were really nice.

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The ladies showed up on time and ready to go. They properly cleaned our 1300 sq. ft. condo within the scheduled time. They were cordial, responsive, and tidy. Jessie followed up with every stage of the appointment and at the conclusion to make sure everything was to our satisfaction. Excellent work all around.

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They were good! They sent out two individuals for about two hours. The Big Deal price was great, but their regular services are a little expensive. They quoted me at $130/month for regular services.

They showed up exactly on time.  The two person crew did an outstanding and thorough job.  They got more done in two hours than I expected.  Everything was perfectly clean....better than I can do!  I would definitely recommend and use them again.  

Cleaning crew showed up early and stayed longer than scheduled to finish the job.  They did a great job.00

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Could not make contact and need work completed soon.

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