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Valley Carpet One

4.9

(122) Verified Reviews

Founded 1973 • With Angi since August 2008

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Wears MaskWears Mask
Licensed
Trade License Number
432146
Trade License Locale
CA
Trade License Authority
California: Contractors
Trade License Expiration
12/31/2022
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
11:00 AM - 4:00 PM
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 5:30 PM

Company Contact

5836 Sepulveda Blvd

Van Nuys, CA 91411

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Furnishing and installing the following floorings: Carpet, Hardwood, LVP (waterproof), Laminate, and Sheet Vinyl.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

WE WILL BE CLOSED ON JULY 4-5 IN OBSERVANCE OF THE INDEPENDENCE DAY HOLIDAY During this unprecedented time, we are here to help you with your flooring projects as best we can within the LA County Public Health Order Guidelines. Our showroom is currently open as we do provide essential infrastructure services. We are taking many health precautions to insure the safety of our employees and customers. You can reach us at 818-780-4044 or 818-539-7703. You may also email us at marty@valleycarpetone.com. As always, thank you for your patronage over our nearly 50 years serving the flooring needs in the San Fernando Valley, and we hope we can continue to be of service. Be Safe... Stay Healthy! Family-owned & Locally-operated since 1973. First "Carpet One" store in the San Fernando Valley, and a member since 1990. Licensed and bonded. CSLB #432146....

Verified Reviews

4.9

(122) Verified Reviews

Ratings Distribution

5

112

4

6

3

1

2

0

1

3

Rating Details

Price

4.7

Professionalism

4.9

Punctuality

4.9

Quality

4.9

Responsiveness

4.9

Read reviews by category

carpet installation (104)flooring (81)hardwood floors (25)tile installation (13)floor cleaning (4)
Showing 1-10 of 122 reviews
5.0

08/21/2021

The workers were on time, courteous and very neat. They cleaned up and left everything pristine. Carpet One was professional and caring. They came to the house, measured and advised. Wonderful personal service.

Description of Work
Carpet installation

Category carpet installation

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/20/2021

4.0

07/02/2021

very well. Samantha was very knowledgable and helpful in selecting patterns for all 3 rooms; offered to let me take home sample to see how the chosen patterns would work. overall, very satisfied w/ the results.

Description of Work
replace kitchen floor; replace 2 bathroom floors

Category flooring contractor

Cost $4,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/05/2021

5.0

05/05/2021

I can't say enough good things about this company. Everyone was truly a delight to work with and always very professional and very responsive. Tyler came out to our house to show us our choices and then made good on his promise to send us additional samples, which arrived very quickly. I was very impressed with him going the extra mile and working with us to find the best carpet for our budget. Ty...

Description of Work
New carpeting throughout the house (four bedrooms, approx. 2500 sq. ft.)

Category carpet installation

Cost $9,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/05/2021

5.0

03/20/2021

With the help of Samantha, I ended up choosing the most amazing wood flooring, Engineered Select & Better Yellow Birch Natural by Lauzon. It is gorgeous & I couldn’t be happier!! I love it better than the floors that I needed to replace. Samantha has amazing patience & was so helpful in my choosing the right flooring..Marty, owner of Valley Carpet One, only puts out excellent work. His team is fri...

Description of Work
I needed my wood flooring replaced due to a slab water leak which damaged it.

Category hardwood floor

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/17/2021

Images

Review for Valley Carpet One - 5836 Sepulveda Blvd, Van Nuys, CA - 39258744

+1 More

Service Provider Response

Hi [Member Name Removed]... thanks for your kind words. I hope you and your family are well. Mixed feelings: we were sorry to hear of your flooring damage due to the water leak, but happy you chose Valley Carpet One to provide you with another beautiful floor that you can enjoy for many years. I will make sure to share your comments with Samantha and the Installers... thanks again! Marty
5.0

03/19/2021

Good quality carpet at a reasonable price. Kory made everything easy and efficient. Carpet layers were on time and professional.

Description of Work
Carpet replacement

Category carpet installation

Cost $2,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/19/2021

Service Provider Response

Hi [Member Name Removed]... thanks for sharing your experience with [Member Information Removed] Carpet One to the other existing (and potential) Angie's List Members! I hope you and your family are well. I will be certain to let Kory and the installation crew know of your kind words. Please let us know if we can be of service on a future flooring project for you, your family, and friends... thank...
5.0

03/13/2021

Clean, professional job. Looks great!

Description of Work
Carpet Repair Work

Category flooring contractor

Cost $190

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/12/2021

Service Provider Response

Hi [Member Name Removed] and [Member Name Removed]... thanks for your positive review. We appreciate your using Angie's List to find us... please let us know if we can be of service on a future flooring project... thanks again! [Member Name Removed]
5.0

02/22/2021

We replaced the carpet and put tile in the kitchen and bathrooms in our condominium. The colors, style, and quality that we picked out are just right (thanks Tyler for your spot on opinions). The two crews that worked on the project were great. They often don’t get mentioned by name, but they will here. Thank you Mauricio and Josh for the beautiful tile work and thank you Aurelio, Alex, and Sergio...

Description of Work
Putting in new tile and carpet in a condominium

Category carpet installation,ceramic tile

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/21/2021

Service Provider Response

Hi [Member Name Removed]... I hope you and your family are well. Thank you for your kind words. As a valued customer for 3+ years, the opportunity to provide our services to you again is greatly appreciated. I will be sure to share your message with Tyler, and yes acknowledging the installers is often overlooked for the skilled work that they provide. I will be sure to let them know as well... tha...
5.0

01/28/2021

Had a great experience with Kory and the installers at Valley Carpet One. Would highly recommend!

Description of Work
Runner for stairs

Category carpet installation

Cost $1,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/28/2021

5.0

11/18/2020

Amazing! Joshua helped me decide on my vinyl and carpet choices! The installations where all very quick and easy! Everyone was beyond professional and if I ever had a question I always got a prompt response!

Description of Work
Carpeting and vinyl flooring installed

Category carpet installation,flooring contractor

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/17/2020

Service Provider Response

Hey [Member Name Removed]... thanks for sharing your Valley Carpet One experience with the Angie's List Membership. We greatly appreciate the opportunity to provide your new floorings, and hope you have many years of enjoyment. I'll let Joshua and the installers know of your kind words. Stay Safe and let us know if we can be of service in the future... Regards, Marty
5.0

10/22/2020

At the end everyone was very kind. Carpet looks really good.

Description of Work
Carpet was purchased and installed

Category carpet installation

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/23/2020

Services Offered

Floor covering sales & installation, carpet, hardwood & hardwood refinishing, laminate, vinyl sheet & tile, & custom rugs.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Warranties
Yes