TONY'S VACUUM
About us
Business highlights
Emergency services offered
40 years of experience
Services we offer
Installations and repairs., Vacuums: Sales parts and repair. Central Vacuum System Specialist. Sales parts
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.04 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 50% | ||
| 0% | ||
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Showing 1-4 of 4 reviews
DIANE A.
May 2013
** BUYER BEWARE - RIPOFF ARTIST**
Get this:
We have a central vacuuming system in our house. Tony Banos of Tony's Vacuum and Sewing Repair came once before this, to repair something 2009 and he seemed fair and competent, so I kept his card. This time we had a problem with one of the vacuum head attachments. He came over, said he could get it semi-functional but slow, and suggested instead that we replace it.
He had a new one in his truck and wanted to sell it to me for $275. That seemed high to me. He began a hard-sell on why it was reasonable. Part of his pitch was that he wasn't going to charge me $60 to "make a house call." That was weird, because he advertises free estimates and never mentioned a $60 fee until that moment. I should have told him to take a hike right then.
I asked if he could do better on the price. Nope. He flatly refused and even seemed offended. I had a very bad feeling about this guy, but when someone has been honest or straightforward with me once, I give them the benefit of the doubt, so like an idiot, I wrote him a check and took the replacement part.
But I still had a bad feeling. I went inside, looked up the exact part number on line. It sells widely for $99 bucks, with free shipping. The part is called a "Turbocat 8695-BG." You can see for yourself right here:
http://www.centralvacuumstores.com/Central-Vacuum/Vacuflo/Powerheads/Turbo-Cat-Powerhead-Black-8695-BG.php
I felt sick to my stomach at being so blatantly ripped off. I contacted Tony immediately to tell him I knew he had cheated us and overcharged by nearly 200%. When he finally responded, after running to cash my check) he said I should take a "store credit," as if there is $175 worth of stuff at his vacuum repair shop that I want to buy. In other words, I'll rip you off, mark items up 200% and if you don't like it, you can apply some of that money I took from you to buying more things from me. Unbelievable.
Enjoy our extra $175, Tony. You lost one customer, and hopefully will lose other potential customers who read this.
There ARE reputable, trustworthy vacuum businesses out there - but this is NOT one of them. Stay away from this guy!!!
Get this:
We have a central vacuuming system in our house. Tony Banos of Tony's Vacuum and Sewing Repair came once before this, to repair something 2009 and he seemed fair and competent, so I kept his card. This time we had a problem with one of the vacuum head attachments. He came over, said he could get it semi-functional but slow, and suggested instead that we replace it.
He had a new one in his truck and wanted to sell it to me for $275. That seemed high to me. He began a hard-sell on why it was reasonable. Part of his pitch was that he wasn't going to charge me $60 to "make a house call." That was weird, because he advertises free estimates and never mentioned a $60 fee until that moment. I should have told him to take a hike right then.
I asked if he could do better on the price. Nope. He flatly refused and even seemed offended. I had a very bad feeling about this guy, but when someone has been honest or straightforward with me once, I give them the benefit of the doubt, so like an idiot, I wrote him a check and took the replacement part.
But I still had a bad feeling. I went inside, looked up the exact part number on line. It sells widely for $99 bucks, with free shipping. The part is called a "Turbocat 8695-BG." You can see for yourself right here:
http://www.centralvacuumstores.com/Central-Vacuum/Vacuflo/Powerheads/Turbo-Cat-Powerhead-Black-8695-BG.php
I felt sick to my stomach at being so blatantly ripped off. I contacted Tony immediately to tell him I knew he had cheated us and overcharged by nearly 200%. When he finally responded, after running to cash my check) he said I should take a "store credit," as if there is $175 worth of stuff at his vacuum repair shop that I want to buy. In other words, I'll rip you off, mark items up 200% and if you don't like it, you can apply some of that money I took from you to buying more things from me. Unbelievable.
Enjoy our extra $175, Tony. You lost one customer, and hopefully will lose other potential customers who read this.
There ARE reputable, trustworthy vacuum businesses out there - but this is NOT one of them. Stay away from this guy!!!
Sheila S.
May 2013
I have been using Tony for probably 25 years - before he owned the business. He is honest, diligent, fair and always goes the extra mile. He has gone to someone's house to pick up a vacuum to bring it to his shop because that person was elderly and could not drive. I can't sing his praises high enough.
Christine S.
Nov 2012
See above.
Sheryl H.
Sep 2011
He repairs and sells all makes and models of sewing machines and vacuums!
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
TONY'S VACUUM is currently rated 3.0 overall out of 5.
TONY'S VACUUM accepts the following forms of payment: CreditCard
Yes, TONY'S VACUUM offers free project estimates.
No, TONY'S VACUUM does not offer eco-friendly accreditations.
No, TONY'S VACUUM does not offer a senior discount.
Yes, TONY'S VACUUM offers emergency services.
No, TONY'S VACUUM does not offer warranties.