Reliable Roofing - (Houston)

Good advice for project design

They were on time, finished the job as promised, did a good job cleaning up and caused minimal damage to my garden.

Reliable Roofing, stands by their title, they are definitely Reliable., fast and professional. Manger Redit, is so amazing and knowledgeable as well as kind, I told him what I needed done and he got the job done.

Reliable Roofing, stands by their title, they are definitely Reliable., fast and professional. Manger Redit, is so amazing and knowledgeable as well as kind, I told him what I needed done and he got the job done.

Project Manager was knowledgable, professional, and friendly. He explained the process, the warranty, and set up a quick turn-around. The installers were great and property was left debris-free. I also appreciated that the manager showed photos of before and after roof maintenance.

Considering their steep price, I was expecting a better service specially on the extra ventilation needed for my attic. They offered me to install a special ridge vents as an ultimate system to cool down the attic plus their special shingles made with high tech material to help decrease the heat. After the work was done, the heat in the attic was even higher compared to what it was before the roof replacement. I complained and requested a solution plus other minor works that were offered on their scope of work and did not complete when the new roof was installed. They offered me to install either solar vents which were way expensive or air vents wich was the most affordable option. Either ways, they did not assume their failure on resolving this issue for they do not offer extra vents to clients (that was their excuse) despite of I warned them that other roofing companies offered me solar vents included in their scope of work at no extra cost. I was cut off because of the contract I signed, so I had to assume my rush decision made when they offered me their premium service. At the end, I had to request an extra service and paid extra money for the new vents requested. To me, this is not fair to clients! interest and they are lacking responsibility considering, as I mentioned before, their steep price because they claim and advertise themselves as a premium roofing company. That is why I do not recommend this company. Very expensive and high prices ever seen for the same service offered by their competitors. By the way, yet they have not sent their 50 years certificate of warranty for my new roof. They said I have to wait 30 days to receive this certificate. Really?. This is something I cannot believe my ears.

Great company. Best warranty. They offer quality work and communicate well. Project managers, Anthony and George were very knowledgeable and helpful. They worked out the best price for my budget. Even though they were extremely booked, Anthony worked hard to get my roof done in 24 hours before I had an even bigger problem.

Project Managers arrived; reviewed work; and explained thoroughly what was proposed to fix my 10’ x 30’ section of damaged roof section. Quoted a very fair price and provided guarantees to back up pricing. I agreed, signed contract on Tuesday. Work crew arrived Wednesday morning. Torn off everything right down to plywood layer. Placed many layers of protection onto area and finished with matching shingles. Total work finished in about 3 hours. Amazing experience. Quality company, outstanding professionalism of Mangers, work crew well trained, materials top notch. 50 yr warranty on the job.

Best value for my money. He was half the price and took care of my issue within 24 hours. Super nice person and great work!

Good warranty

Jacob is great !!

They did a good job

No comment

we signed a contract gave them $1000.00 deposit and never heard from them again.

Two items this company does not understand. One is customer service and the second is a commitment to the job. They were quick but did not replace all wood we discussed and they laid tarps down and picked up everything that landed on the tarp. The rest was left on the ground. To me, this is not the complete clean-up they promised. Before I put vehicles back in the driveway, by hand, I picked up 17 nails. When the salesman was called, he came back and used the magnet again but we are STILL finding nails. BOTH neighbors have trash in their yards that was not picked up. One neighbor has a boat back there and it has a lot of shingle scraps in it. Were they too lazy to cover or too stupid to cover it. Either way, it needs a complete clean-out! When I started looking at getting this job done, two companies were relatively close in price. Since Reliable PROMISED complete clean-up and offered enough plywood to replace what was needed, I felt comfortable with my decision. NOW, looking back, I have to wonder since they will not even come back and clean up either of my neighbors yards.

The company did not do anything about they say and did not fix the problem.

Reliable Roofing & Retro-Fit did a professional job. The did an excellent job at cleaning up. Explained all the details of what was done and let me inspect the roof once it was finished. I'm very happy with them.

He did a great job.

Austin and Cory did exceptionally well with explaining the repairs needed and keeping me up to speed with the progress since I was not home. Will definitely use them again!

You need to be careful about what you are signing because some companies will put a lien on your home without your knowledge.

Prompt, prepared did excellent job. Best they cleaned up as they went along I wasn't tripping over debris throughout the day

The price was much higher than I expected but they were thorough and got the job done in one day. They hooked me up with financing. I am a satisfied customer

They showed up at 8am and was done by 330.outstanding Job...

They were friendly and really knew what they were talking about. They got the job done quickly.

Great, hard working team. Prompt, good quality of works done excellent customer service.