Prime Star

On time. Took care of the problem and one more we were not aware of. Very professional

Kevin from Prime Star arrived within the 2 hour window of 11am - 1pm. He was very courteous. He first vacuumed the water from the washer / dryer which had not drained out. Next, he dismantled the unit, replaced the drain pump and performed other maintenance to the LG unit. After reassembling the unit, he did a test run of the rinse cycle, which operated perfectly. The Zelle payment transaction was professional and smooth. Kevin also gave me a receipt and a business card. The repair was completed about 1 hour. I started a laundry load shortly after Kevin left. The washer / dryer is operating as though it's new.

Kevin came out on a Sunday to diagnose the problem and presented a fair estimate. Came back with his partner when it was convenient for me and fixed my refrigerator. Professional, knowledgeable and timely, what more could one want? Would definitely call for an appliance repair again if needed.

Great Service!

Quick service and job well done

They showed up on time and did the job

They showed up on time, diagnosed the problem and repaired it.

I had a really good experience with Ken. He was prompt in terms of his responsiveness and immediately knew what the issue was. No BS here. He was timely and had great customer service. He resolved my cooling issue and repaired my frig/freezer the same day,

Very kind, professional and prompt service.

Kevin was professional, honest and very personable. The repair would be pricey for an older fridge, so Iâ m consider my options. I would definitely call Kevin again for anyone of my appliances.

Very nice guy, did very good work

Kevin! Promo, friendly, courteous, explained the problem, honest & fair! Mary Erickson

He diagnosed my problem with my refrigerator within minutes when the technician that the home warranty company sent out could not, and only guessed that it was an expensive control board. Prime Star accurately found it to be the thermister ($150 part) vs a ($500 part).

Fridge fixed right. Quick response, professional repair. Highly recommend

Fast response to service request, arrived on time, diagnosed and fixed the issue quickly!

they did a get job,,,

na

great job

Efficient, professional

n/a

They came out, knew the unit, found model and serial number and ordered the parts , When parts were in, in a couple of days, they called and scheduled a time to install. Came out when scheduled and had the parts installed in an hour. Would certainly recommend and use again.

My refrigerator stopped working on Saturday night, I went on Angi on Sunday and Prime Star called immediately and was able to come within the hour. The repairman was quick to diagnose the problem and fixed it within an hour. Very professional.

Work was quickly done and we have been satisfied so far.

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Came on short notice in late afternoon on a Saturday. Diagnosed the problem and ordered the necessary part. Returned a few days later to complete the job quickly and professionally. I will call him again and will recommend him to family and friends.