Service was performed with professiona & in a timely manner. I will definitely call on Plaza Lock and Key for all my security needs, you should too.
Description of Work: Replaced home security side gate locks.
Rating Category
Rating out of 5
Yes, I recommend this pro
Murray L.
03/2022
1.0
locksmith
+ -1 more
My front door deadbolt was bent. I have been using Plaza Lock & Key of Encino for years and knew the father and mother. Recently they were asked to fix a bent deadbolt on my front door. Adrian came on time, installed a new deadbolt, charged to rekey it, charged $70 for labor and $65 for the trip charge. I was told the total was $187.56 and wrote out a check while he was still writing the bill. Handed him the check as he was leaving. After he handed me the bill, there was a charge for $45 to replace the batteries on my Wyze lock. He was not told nor did I want him to replace these batteries -- I do this myself all the time. In addition, he took MY batteries out of my hand to do this. Called the office to protest and the lady that answered and the bookkeeper agreed that this should not have been charged. She said I would be getting a refund of the $45. It still has not come. I am a 77 year old senior citizen and evidently this business now feels it is right to take advantage of seniors.
Description of Work: Hired only to replace a bent deadbolt on my front door.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$187.56
Steven S.
08/2017
5.0
locksmith
+ -1 more
It went great and continued which is why I hired Plaza for 2 more projects. Plaza Lock and Key is a family business with a store in Encino. Joel, the dad, did the emergency repair on my front door. Maria, the mom, did the scheduling and has also made keys for us in the past, and their son Adrian installed the touchscreen deadbolt today.
Description of Work: First, I needed emergency service on our front door which would no longer lock. I was so pleased with the prompt response, expertise and great job that I scheduled the installation of a touchscreen deadbolt to replace an old lock on the side door. I was so pleased with how the touchscreen deadbolt looks and the installation, that I am now scheduling them to install the same touchscreen deadbolt for the back door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROGER D.
08/2012
5.0
locksmith
+ -1 more
I picked the safe at his place of business. He came to my house on time, installed it neatly and efficiently.Took his time explaining how it worked. On July 31, 2012 I was having trouble closing the safe. I called him.He called the safe company and one of the safe company representatives called me back and solved the problem for me over the phone. Great service. I would definitely recommend using Plaza Lock and Key.
Description of Work: Installed a wall safe. Fixed front door lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$448
Nicole A.
12/2009
5.0
locksmith
+ -1 more
They were very good. We had no problems with them. They were professional.
Description of Work: Plaza Lock And Key changed all the locks in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOAN T.
08/2005
5.0
locksmith
+ -1 more
THE REPAIR TOOK ABOUT 20 MINUTES, AND THE WORK WAS DONE PERFECTLY. THE LOCKSMITH SHOWED UP ON TIME AND WAS RESPECTFUL. HIS WORK WAS NEAT AND HE LEFT THE AREA CLEAN.
Description of Work: REPAIRED LOCK ON SLIDING GLASS DOOR. IT HAD BEEN REMOVED BY PAINTERS WHEN THE DOOR WAS VARNISHED, AND HAD BEEN REPLACED INCORRECTLY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Fencing Driveway Gates,
Doors,
Home Security Systems,
Welding,
Garage Doors
FAQ
Plaza Lock & Key is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Plaza Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Plaza Lock & Key offers free project estimates.
No, Plaza Lock & Key does not offer eco-friendly accreditations.
No, Plaza Lock & Key does not offer a senior discount.
Yes, Plaza Lock & Key offers emergency services.
Yes, Plaza Lock & Key offers warranties.
Plaza Lock & Key offers the following services: Residential & commercial locksmith & security, electronic gates, alarms, safes & phone systems.