One Week Bath

I love One Week Bath... We hired them to complete 4 projects at first, and due to those experiences added an additional 7 projects after that. A total of 11 projects completed in our 7000 sq. ft. house. The process was completely satisfying. The design process was absolutely first class, and the construction crews ultimately became like family. Imagine a contractor that says what they will do and does what they say! Imagine a contractor that shows up to the job every day and once started, completes a project on time and on budget. We used OWB to do every bathroom in the house. Demo to the studs, new plumbing, valves and controls, new tubs, fixtures, water proof membranes, lighting etc. In the Master Bath we had them install computer controlled valves - look everybody, NO Manual Valves to run the shower head, rain head, side jets! Very very happy with the outcome. They did not only the bathrooms, but also a laundry room, a bar area in a game room and a kitchen and floor in my casita. In life you get what you pay for, One Week Bath is worth every penny paid! Easily the best contractor participating in our $1.9 million dollar renovation project.

This company is amazing. No subs. All workmen are employees, which means complete accountability They made my bathroom remodel so easy and fast. Brian, Javier and his crew were wonderful. They were on time and worked 12 hours everyday. They kept the rug, walls and floor well protected and cleaned up every night, which meant minimal disruption during construction. They listened to my concerns and answered all my questions—and I had a lot of them. Krystal, Kristen and Dana were just a phone call away and always there for creative, product and scheduling support. I’ve been remodeling my house for decades and have never experienced this level of customer service. Kudos to the entire One Week Bath crew.

We had our bathroom remodel done by One Week Bath in 2012 they listened to our ideas and created a Showplace! Every guest that comes out of our bathroom is so excited with the design and the details! And not only do they do exceptional work they stand behind their work with a LIFETIME guarantee! Anytime we call Brian he sends someone out the same week! Last month our toilet was flushing strange and since we had our plumber out to change filters in our kitchen we ask him to take a look at the toilet , our plumber said we have to replace the toilet for $800.00 ! I called Brian at One week Bath And the very next day he had two of his men out to our home and they fixed it in no time! And he told me that if they couldn't fix they would replace it no charge! One week Bath has the Best Life Time Guarantee in the Business And Really do honor the Guarantee!!!

One Week Bath is amazing, and I highly recommend them to anyone getting a bathroom or kitchen remodel. There are so many great qualities about this company! First, they bring a designer to your home with samples of tile, flooring, fixtures, so that you can choose what you like, and if you're not sure, they have samples of a few of your favorites sent to your home. I had already chosen shower tiles when the designer came, and they were wonderful about ordering it from the store where I shopped, so that store would get the sale. Next, they do not start the work until all materials have arrived at their shop to guarantee no delays...almost unheard of in construction. Once the crew arrives (I had Steve, Eric and Luis), they are fantastic. Friendly, cheerful, happy to explain anything and everything. And, always on time. Not even 5 minutes late, but exactly on time. They cover everything so there's a minimum of dust, and they clean up every single day before leaving. If anything goes wrong (and in construction, as in life, there are always little bumps in the road), they immediately point it out, take responsibility, and fix it. I love this, because lame excuses are so annoying. These people are responsible adults who I felt completely comfortable having in my home. Even when I made a change (asking for a larger shower pan than was on the original order), they simply smiled, made a call to order the larger shower pan, and proceeded cheerfully even though it was extra work for them, having to take out the pan they'd installed and get the new one. And, that order had to go through the VP of operations, who was out of town at a convention, so I assumed it would take several hours to hear back from him. But, we had an answer within 5 minutes. Oh, and as advertised, they finish the work in one week. No delays, no excuses, no problems. This is very impressive! One Week Bath's customer service is among the best I've ever seen in any industry, and certainly the very best in construction. The VP of Operations would come by every other day to check the progress of the work. The work, itself, is excellent. My new bathroom is gorgeous and comfortable. When the construction is completed, there is a walk-through. Mine was on a Tuesday at 7 AM, and it was also the first day I'd been able to use the shower after the 48 hour period to let the grout dry. There were a few little fixes that I wanted (all undetectable before using the shower, so the timing is perfect to have the walk through after using the shower). Brian, who did my walk-through, asked if I'd be home that afternoon, because they could send somebody then to do the fixes. He told me Elvin would call me later that day. Brian left at 7:30 AM. Elvin called at 7:45 AM. Diego, customer service rep, was at my house at 8:40 AM, and everything was fixed by 9:30 AM. This kind of service is incredible, and after hearing so many horror stories in construction (and having had a few myself), I was particularly happy with this. Diego assured me I could call anytime with even the smallest issue, and that my bathroom has a lifetime guarantee. Many people have noted that One Week Bath is a bit higher priced than some other bids they received, and that was true for me, too, but they were worth every penny. The cheerful, professional attitude, the work, the follow-up - these are all a great value. I have told my friends who are thinking about bathroom remodels that this is the company to go to. And, I would use them again anytime I needed this kind of work.

I am extremely happy with the products and services I received from One Week Bath. Last month, we completed a conversion of a traditional bathroom with tub and shower to a beautiful Universal Access solution. Without exception, every member of the team was a pleasure to work with. This is the second bathroom remodel I’ve done within 8 years. The first one was with another service provider, so I feel qualified to make a comparison on products and services. This time, I chose One Week Bath, because they have a professional system that will delivery to you the quality bathroom you want with a minimum of inconvenience. All the planning and purchasing is done well in advance, so when they arrive at your home to start the job, they are ready to get to work, and can work as quickly as possible. Even when unexpected issues came up (and they usually do), everything was resolved with a minimum of disruption. During the planning of your bathroom, they have an vast array of products to offer, to meet your quality expectations, and there are several levels of planning and checking to make sure even the smallest detail is covered before they start work. After the demolition day, I was amazed. The living areas were completely masked off to eliminate the possibility of dust or dirt entering the home. But even the workspace itself could not have been cleaner. Every day when I came home from work, I was so pleased at the progress they made. When the bathroom was done, even small details we didn’t anticipate were managed beautifully (think meticulously cut floor moulding cut to match the variegated edge of a new cabinet, or the relocation of a mirror light just a few inches higher to give the mirror below more space than it had before.) In our remodel, we did not need to replace the stone floor, and after the remodel, it was as good as new. Throughout the job, they are great at maintaining communication and responding quickly to questions and concerns. With regards to price, I would say it is a good value. When I remodeled another bathroom 8 years ago, I was initially put off by the One Week Bath price estimate “ballpark” and went with another contractor. At the end of that other job, the price ended up to be probably more that I would have paid One Week Bath, and in addition, my bathroom was out of commission for about 2 months. Add to that the additional time to decide and source much of my own materials… well, it was fun at first to play “designer” like on TV, but really it was more of a headache tracking it all down. I am so glad I trusted One Week Bath with our recent bathroom remodel. I would choose their products and services again, in a heartbeat.

Never got passed phone quote----very expensive at $40,000. Works out to $1,000 per square foot!! Very punctual with phone calls and very professional however.

One Week Bath just completed my Master bath and Guest Bath remodels. Their unique model fit my requirements perfectly and their work was excellent. Like some of my friends and colleagues, I wanted to remodel but was terrified to move forward due to the traditional construction horror stories. When I read about One Week Bath's model, I tentatively decided to try it and am so glad I did. Now, I can't imagine having construction and remodels done any other way or by any other company. The client first meets with the designer. After detailed plans are finalized, the project date is set and materials are ordered. The client is assigned a 3 man team that shows up every day, all day, until completion of the job. They have all materials ready therefore there isn't any waiting for parts or units to come in. Unlike other construction company models, you don't have to wonder if and who will show up each day. Frankie, Jessie, and Luis were the assigned crew and they were terrific and did fantastic work. They laid protective floor covering, covered furniture with plastic, and cleaned up daily before leaving. Matt (owner and founder) accommodated all my requests, and Brian ensured the job was on schedule. My two bathrooms were gutted to the studs and both remodels were completed with new vanities, toilets, showers, floor and wall tile, tub in 3 weeks, which was amazing. I was so happy with both bathrooms that I just signed up for a complete kitchen remodel and can't wait for it to start! You pay for what you get, and One Week Bath's results and fast completions are worth it!

One Week Bath delivered on everything and then some. All of their suggestions and ideas were excellent, and they were sensitive and respectful of my priorities for each bathroom space. Although they are certainly not the cheapest option, I strongly believe I got the best value for my money. One of the biggest advantages is that One Week Bath does not start work until EVERYTHING is in place, so that the job can be done quickly and thoroughly. These was extremely important to me, as my kitchen remodel had to be delayed several times while that company found fixtures and the crew worked on other projects. My guest bathroom took exactly one week; for the master bath, the time was approximately ten days, due to the configuration of the countertop (this was explained and agreed upon beforehand). I cannot say enough great things about every single member of the crew. Matt, Bonnie and Zoya set up the whole project down to the tiniest detail, Brian explained all of the work thoroughly and (especially) Elvin, who followed up on even the smallest request with promptness and a great attitude. The workers went above and beyond to keep everything clean and organized, and reported on progress daily. They were prompt and polite to all my neighbors and full of expertise. All of the work looks excellent and works perfectly. My only small concern was communications on the very last bits of the project (involving permits) was dropped somewhat (I had to chase up for answers at the end). I put this down to One Week Bath being (deservedly) very busy on other projects; consideration could be given to not spreading the staff quite so thin. Still, one of the best remodeling experiences I've ever had. They have already done a friend's bathroom remodel as well!

I received excellent service on my three remodeling jobs from One-Week-Bath. The work was performed within the promised time frames and with excellent quality. Although this remodeling contractor was not the cheapest option, their value and efficiency more than justified the extra expense. They stand behind their work with a one-year complete warranty and an informal repair commitment thereafter. I am very satisfied with the results of my remodeling jobs and I would not hesitate to recommend this contractor to my friends and neighbors.

I turned to One Week Bath because of the apology from the owner, Matt, for the company's lack of responsiveness on a previous request. What a difference! This was a Great experience from start to finish! Sandra came out & helped me focus on functionality but with some style. Did I say time was of the essence? We had a guest arriving in 10 days when I made the 1st call to OWB. Robert & Ernie handled the job expertly, from demo through installation and finishing touches. I will certainly use One Week Bath again when redoing our other bathrooms.

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Terrific. They were on time, professional, and we have a beautiful bathroom as a result. Matt himself came to visit before his team got started on the job. He let us pick out our tile, informed us on the costs and different styles for the items we chose. Overall, he was very transparent, professional and amiable. Would definitely recommend his service to my neighbors.

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All was perfect.  We really liked working with Sarah, the designer and her assistant.  She had great ideas and was responsive to what we wanted as well.  She knows the products and what goes well with what.  The project was completed on time, the workers were professional and on time.  Hard to believe that so much work can be accomplished in just one week but it was.  We just met with Sarah again and will start the second bathroom early in 2016.

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Really love the bathroom.  I am glad Matt suggested we go with real tile floors instead of vinyl and as it turned out it was a great idea.  The team did a great job on the tile in the shower and floor and they were punctual and worked hard.  There were some items that needed attention afterwards: clear plugged drain, adjust temp on shower (no hot water) and bathroom door that needs adjusting as it scrapes the tile floor and does not open all the way.  The space between the bottom of the door and the tile floor has narrowed because the vinyl floor we used to have was a lot thinner.  They did come back to address some of these issues except for the door.

Here's the rub (pun intended). I have left a voice mail and sent an email to OWB.  The issue of the door has not been resolved.  I have not heard from them for the last 3 weeks and don't know what to make of it.  I don't want to hire someone just to fix the door when it should be addressed by OWB who was hired to remodel the bathroom.  I want to let Angie's List know that it was almost a complete job, but not quite.  OWB has my contact information and I am still waiting to hear from them. 

One Week Bath (OWB) did a fantastic job on our Master Bath renovation!   The bathroom needed to be gutted, as well as walls removed and plumbing moved.   We could not be happier with the result.   It turned out exactly as we had hoped and envisioned.    
The OWB process is unique in the contracting world and also, the biggest reason we selected them for this project.   They provided a top notch, talented designer who was easy and efficient to work with - she had deep experience combined with a great gut instinct that allowed us to complete the design in one sit down session of about 6-7 hrs.   Every detail was addressed and product identified for purchase, as well as the exact price and timeframe guaranteed...all in this session.
The team they sent to do the work was excellent - hardworking, focused on quality, easy to have in the house, respectful, communicative on any issues arising, and just very nice overall.   The team leader and 2 crew were the same each day until the project was complete.    The VP of Operations was helpful throughout - always willing to jump in to problem solve and get things done as needed....he was a huge asset to the process.
They finished on time, with only one item not complete due to an ordering glitch.   Everything was still functional and the item came in about a month later.
Following installation, customer service has been responsive and helpful.
OWB's key strengths:   Design (Ability to convert your vision into reality, creative, efficient, thoughtful in decision guidance) , Quality of the people (excellent - from the crew to the VPs), Problem solving ability, Process (predictable, fast, efficient, seemless), Workmanship (Highest quality/Excellence).

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The project went smoothly from start to finish.  Sarah and Debbie did an outstanding job on the design.  They listened to me, but thankfully made alternative suggestions when I went astray.  Brian added some excellent ideas when he came out for the technical review.  Rudy and the team were a pleasure to work with.  They did outstanding work with attention to every detail.  They cleaned up every night and kept me well informed of the status.  We did encounter an unexpected problem that couldn't have possibly been anticipated, and the entire team jumped into action and came up with an excellent solution.  I couldn't be happier with the process and the end result.  They made the process as painless as possible and were very easy and reasonable to work with.  I highly recommend One Week Bath.

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