AutoAid & Rescue

They got back to me promptly, gave me multiple options, then completed the work on time and at the agreed upon price. They communicated with me at every step of the way. Extremely professional.

They greeted us warmly, took care of everything for the cars in a timely manner, kept us informed the whole time what was happening, electronically sent us all the records, honored our Angie's List coupon without us purchasing anything in advance, and even gave our baby gifts! It was a lovely, unexpected experience.

.

unknown

unknown

unknown

Great service throughout they replaced the starter to my car at a fairly reasonable price. Had no problems with them and they got the job done as I haven't had any problems with my car since. Thanks

unknown

I had been pleased with their work on my 1st visit and repair, and gave them a very good review, but now I have a different opinion.  They replaced a broken windshield. The first day I drove it in the pouring rain, my windshield wiper fell off and then I discovered the window was not sealed in one corner. I took my car back and they fixed it right away. One time as I was leaving Auto Aid my left hand turn signal was not working so I had to turn around to go right back. They did something to fix it, but didn't tell me there was a problem. I thought something had just gotten disconnected when they were working on my car, but soon after my blinker went out. I always ask them to check the car over for problems. After all the work was completed my car's steering was still making a humming noise, I took it back. They told me it was the power steering pump they had replaced. This happened twice and to their credit they replaced it on guarantee. After replacing the pump the second time and still having the noise, I asked if it wouldn't help to re-bleed the system for air and was told yes, but it was suggested to me, to try a special fluid to flush the system instead, at my cost of $79.97, I was told it might or might not help. it did not help. The last time they changed the pump they used a different company, but my car did not receive a re-bleed. It is better but still makes a noise. The day I picked it up I could still hear the noise, but I was told it was gone. My idle was running high and I had to take it back again. I guess they just do not here these things when test driving. They had my car a long time to repair it, they always keep it a long time. My car is old, but only has 93,000 miles on it, so I understand it does take a little longer to get parts, but not that long, but I didn't want to rush them. I feel if it was a newer car they would get the work done faster. I do appreciate the ride and pickup they offer. After having over $4,500.00 work done on my car since 12/2014 at Auto Aid, one would expect it to run better. The car vibrates when warming up and the idle is still not right. They are very nice but I would prefer the work get's done correctly the 1st time. I have had to take it back so many times. I would only go there now because of the guarantee

After the cost for the engine replacement they offered me multiple other
items at parts only and no additional labor cost.  The only labor I was
charged for beyond the engine replacement was an oil change and some
other minor maintenance issue on tire pressures.

They are nice, honest, and clean. You could probably save a little money going elsewhere, but I love their professionalism and great work. Plus, their fast wifi and clean restroom/waiting area really add great value to their business. These guys are my go-to.

These guys are great I've referred both friends and family to them and have heard nothing but great things. They are honest and affordable, they offer a AAA discount and are always mailing coupons for birthdays or just because :) They definitely know how to treat their customers and are always very helpful

I went there for my car's headlight because I saw many good reviews about them and I felt they are nice and good.They checked my car and show me the price that was little expensive. After I paid the price I felt that was not right price, but they asked me to visit and took time to explain why that was expensive and I appreciate it.

My dear friends at Auto Aid, as always you did a Great job on my car. I wish more people knew how good you are...

My dear friends at Auto Aid, as always you did a Great job on my car. I wish more people knew how good you are.

THEY SUGGESTED THE PROBLEM WAS OVER $800.00 BUT WHEN I TOOK IT TO A 2ND MECHANIC
IT WAS $250.OO

unknown

I recently met Jack and he is the real deal. He is genuine and dedicated in what he does. I would strongly recommend his shop. He does auto repair and collision care.

Guys were great assisted me fast told me what it would cost for me to fix the problem which they said it was the starter. I was ok with it they they went ahead did the repair and sure enough the problem was fixed. Great job by these guys.

I went there often and best and honest people works there I would high recommend and I won't going anywhere else. This is best five stars!!!

I was trouble with my car found these guys and they found that my timing belt needed to be replaced so they did. Wonderful job by these guys thank you.

Unprofessional and unfriendly.  I didn't even get a chance to explain the problem I was experiencing with my transmission.  All i wanted was a best and worst case scenario, a rough idea of what might be wrong, based on their experience with similar transmission problems, and a very rough ballpark cost estimates whether it's a minor issue or major one.  Of all the providers I've contained on Angie's List this one was the lest helpful and most unfriendly.  I'm not going to drive one hour through traffic with a damaged transmission to get answers to simple questions.

They were good went to get an oil change then as they were inspecting it for free they noticed I needed a new air filter so I went right ahead and decided to get it done with. They also noticed that the light in the back needed to be changed we had seen it couple days before but had totally forgot about it good thing they found that too and replaced that as well. The price was not great but ok overall though they helped me big by finding everything and replacing them thanks.

the car is doing good works very well so they did great at getting the job done. They were great other than I felt like it took a little long for what they were doing and the price a little high as well but at least the job was done and I didn't really have any problems with them would probably come back for more of their service.

had to go replace the windshield cause the neighbors kids were playing catch and got our car on the windshield luckily I was just on the way to the car when I saw it happen so i got to see that it was an accident so I didn't make a big deal about it. I had heard about Auto Aid and Rescue trough a friend so that's why I took my car there and it was easy work for them they said they do this often. They rotated and checked the air pressure on the tires for free so that was cool they did a great job so $300 for a a new windshield was easy to pay thank you auto aid and rescue.