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Amaidzing Inc

Founded 2000 • With Angi since February 2012

2.0

(1) Verified Reviews

Business Details

Phone Number

Address

14841 Archwood St

Van Nuys, CA 91405

Description

Since 2000, we have been providing the very best cleaning services to Southern California residents. All crew members speak English and provide all necessary cleaning supplies. The More You're Messed;The More We're Blessed;Construction Cleaning;One Time;Weekly;Monthly;Our Crews Speak English & Spanish;We Bring Our Own Cleaning Supplies;Honest & Reliable Service;Amaidzing Quality;Amaidzing Value...

Verified Reviews

A few reviews for this pro...
2.0

07/11/2017


Sreyoshi R.

I don't expect a "customer is always right" mentality from any company, but I do expect that if a maid crew claims that I didn't pay them in full that Amaidzing's customer liaison or owner would call me to get my perspective (and any money that they were owed), not talk behind my back about a supposed dispute that I was never even aware of until the next maid crew inadvertently told me about it. I then figured it was a simple misunderstanding that could be cleared up with customer liaison Susanne over the phone; however, Susanne says she "forgot" to tell me about the dispute related to my last appointment and now does not want to talk about it. In short, apparently, when a new maid crew came to our house for the last visit, they claimed that they stayed over their time and that I refused to pay them for the "extra time." Which would be a valid reason to then warn the next crew to confirm the cleaning duration ahead of time as Amaidzing did...if the first dispute had ever happened. Indeed, if memory serves me, that crew actually showed up 10 minutes late to the previous visit and that caused then to stay 10 minutes late. I paid them for the full time, and, had they told me that they couldn't stay the "extra" 10 minutes, I would have said that was OK too because I understand they have a busy schedule. We used them for 4 years and always paid in full, despite all the times they were late, broke our dishwasher, misplaced items, left streaks on the mirrors, and threw hair down the toilet. Anyway, I guess this is a blessing in disguise as it will free us up to find a maid service that communicates properly. Had I been told there was a dispute about the billing immediately after the service call, I certainly would have worked it out with them immediately. Don't use this company unless you want misinformation spread about you without them even asking for your perspective. Sigh.

Description of Work
House cleaning, depending on the space and level of cleaning needed, anywhere from 60 minute cleanings to 120 minute cleanings.

Category house cleaning

Service Provider Response

We love all our customers. We love this customer, who's used us 41 times since March 2012. It seems extreme to give us three "F"s and dump us simply because we don't "communicate properly" ...especially since her complaint includes poor service, none of which which was communicated to us prior to its worldwide broadcast in an Internet review. . It's also unfortunate no reviews were forthcoming from our forty successful visits, and that her literary gifts only surfaced when told we couldn't clean her 4-bed 3-bath house in 1:30, based on discussions with previous crews. . Anyway, we still love this customer, and thank heaven no "misinformation is being spread" by her. Amaidzing: feel the love.

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    General Information
    Free Estimates
    Phone Estimates
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    Ask for Details

    Services Offered

    Janitorial, Maid Service, House Cleaning, Apartment Cleaning, House Cleaning Services & Janitorial Service

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Amaidzing Inc

    How is Amaidzing Inc overall rated?

    Amaidzing Inc is currently rated 2 overall out of 5.

    What days are Amaidzing Inc open?

    Amaidzing Inc is open:

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    What payment options does Amaidzing Inc provide

    Amaidzing Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Amaidzing Inc offer free estimates?

    No, Amaidzing Inc does not offer free project estimates.

    Does Amaidzing Inc offer eco-friendly accreditations?

    No, Amaidzing Inc does not offer eco-friendly accreditations.

    Does Amaidzing Inc offer a senior discount?

    No, Amaidzing Inc does not offer a senior discount.

    Are warranties offered by Amaidzing Inc?

    No, Amaidzing Inc does not offer warranties.

    What services does Amaidzing Inc offer?

    Amaidzing Inc offers the following services: Janitorial, Maid Service, House Cleaning, Apartment Cleaning, House Cleaning Services & Janitorial Service