Aire Serv of the Gold Country
About us
Aire Serv of the Gold Country is a full service heating and air conditioning company. We have 10 professional employees whose main goal is to provide you with quality service and insure that your HVAC equipment is operating safely and efficiently. We offer twice a year maintenance plans with great member discounts, priority service and guarantee our work. Aire Serv accepts all major credit cards and offers financing for replacement systems. Independently owned & operated. Additional phone numbers - (209) 736-2471, (209) 223-1143. Additional DBA - Aire Serv Heating & Air Conditioning of the Gold Country.
Business highlights
Services we offer
Residential and commercial heating & air conditioning maintenance, and heating & air conditioning repair, duct cleaning, heating & air conditioning installation, residential and commercial air filtration, water heater installation & repair.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 0% |
"[Member Name Removed] - thank you for choosing Aire Serv of the Gold Country to install your new heating and air conditioning system. We are pleased to hear you are satisfied with the level of detail our team put into replacing your unit. We'll be here if you need heating or cooling services down the road!"
"Thank you for your kind words. We take pride in our technician's providing great customer service and thank you for taking the time to let us know that we are achieving the goals that we set!"
"Thank you [member name removed] for your feedback. We will continue to work hard to insure we are doing a good job. We hope, if needed, we have earned the ability to serve you again."
"Thank you [Member Name Removed]. We appreciate you trusting us and we will continue to work hard to earn your business in the future."
"Thank you for taking the time to provide a review of the service you received for your heating and air conditioning system. We look forward to being your heating and air conditioning company for a long time into the future."
"[Removed member name], we apologize for the problems you encountered with us, and we take any type of service issue quite seriously. We won’t make excuses, but will work to insure we don’t let this type of thing happen again. Our goal is to insure we are keeping every customer informed every step of the way, and we will work even harder to make sure this type of slip up doesn’t happen, even once."
"Thank you for giving our company a review on Angie's List. We depend upon customer's opinion of our service and we strive to make sure that our work exceeds your expectations. We look forward to being "your comfort company" for many years to come. Sam and Dianne"
"Thank you for taking the time to provide your feedback regarding the service that we provided to your home. We appreciate your business and the time you took out of your day to provide this review. We are pleased to have you as a customer."
"Thank you very much for your continued business. We appreciate you as one of our customers who continually choose us as your heating and air conditioning provider."
"Thank you for taking the time to score our company on Angie's List. We appreciate your business."
I would definitely use them again!
"Thank you for bringing it to our attention that we had overlooked re-connecting with you. Since receiving your review our Home Comfort Designer has been in touch with you. We always appreciate it when our attention is brought to areas where we can make improvements in our service. Again, thank you for drawing our attention to this oversight."
"Thank you so much for taking the time to review the service that you received from our company. We are delighted that we met and exceeded your expectations. It is our goal to achieve this with each and every customer. Should you need anything further, please do not hesitate to call."
"Your review is important to all of us at Aire Serv and I thank you for taking the time to write it. We love to praise our team during our team meetings and I will be sure that Don knows of your comments. Thank you!"
"It is our hope that our service to our customers is outstanding in comparison to our competition. If there is anything that you might suggest to help us achieve a better than average rating from our customers, please do not hesitate to call Aire Serv mamagement to discuss. Thank you so much for your review."
Gas Water Heater:
Inspected installation for safety straps, code conformance, water & gas piping hookups; started back flush.
Furnace:
Opened up furnace, cleaned & inspected circuitry, motor, belt; noted some end play on motor but said it wasn't enough to worry about; adjusted burners for proper flame; noted motor capacitor was reading below specs (showed me on measuring device), recommended replacement - I agreed. Replaced capacitor, ran & tested furnace, checking thermostat as he went.
A/C:
Opened up compressor's control boxes. Cleaned out spider webs, accumulated dust & dirt. Checked circuitry. As with furnace motor, this capacitor read well below specs; recommended replacement, I agreed. Noted contact points for motor (akin to the old distributor points on autos 20 years ago) were badly pitted, recommended replacement, I agreed. Checked Freon pressure - way low; I agreed to charging back up to specs. Closed up A/C compressor. Hosed out unit & its coils. Tested A/C via thermostat. The result was amazing to me - it had never cooled so well or so fast in the 6 years I'd been here.
About the cost:
Yes, I bought an Angie's List special for $99, and yes, the final bill totaled $335. I have no problem with this at all. The units are those installed when the house was built in 1989, had been neglected long before I bought my house, and I'd been no better for some six years. I expected to be told I should replace everything. I wasn't. I was informed about the options & need for every additional penny in parts - but no additional costs for the labor involved. I've gotten at least a few more years' service at modest cost. I intend to have Aire Serv back next year, whether they offer a special, or no. There was never a feeling of sales pressure.
Wow, this is long! But you did say you wanted all the details.
"Thank you so much for taking the time to complete such a thorough review of our technician and company. We sincerely appreciate every detail. A copy will go in Don's personnel file as well as be read at our morning team meeting. Our customer's opinions mean the world to us. Again, thank you. Sam and Dianne Owners of Aire Serv of the Gold Country"
"We were so sorry to have to advise you that our service area does not extend as far north as where you live. I will keep you in mind should another Aire Serv franchise open in your neighborhood. Meanwhile thank you for taking the time to share a nice review even though we were unable to help you with your needs."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
., Valley Springs, CA 95252
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