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Aire Serv of the Gold Country
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Aire Serv of the Gold Country is a full service heating and air conditioning company. We have 10 professional employees whose main goal is to provide you with quality service and insure that your HVAC equipment is operating safely and efficiently. We offer twice a year maintenance plans with great member discounts, priority service and guarantee our work. Aire Serv accepts all major credit cards and offers financing for replacement systems. Independently owned & operated. Additional phone numbers - (209) 736-2471, (209) 223-1143. Additional DBA - Aire Serv Heating & Air Conditioning of the Gold Country.
Business highlights
Emergency services offered
32 years of experience
Services we offer
Residential and commercial heating & air conditioning maintenance, and heating & air conditioning repair, duct cleaning, heating & air conditioning installation, residential and commercial air filtration, water heater installation & repair.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.929 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 0% |
Showing 1-25 of 29 reviews
Sherry R.
Jul 2022
After 24 years our heating/air unit was on it's last legs. We called Aire Serv for an estimate to replace the system. I was impressed with the detailed plan they presented on how to make our new system more efficient and improve air flow into our home. A thorough inspection was done to the house checking registers, thermostat, and overall efficiency. After the inspection, they gave us a detailed bid on what they felt would be the most efficient system to help us lower our heating/air costs moving forward. They also encouraged us to seek other bids before making a decision. I called 2 other local companies and couldn't believe the lack of effort or knowledge of HVAC systems. Both bidders basically gave me a price to replace the unit with an updated version of the same one we currently had. They spent about 10 minutes looking at the unit and gave pricing for a replacement. No inspection of thermostat, ducting or any questions about efficiency. We made the decision to go with Aire Serv due to their attention to detail and desire to help us save money. Sure the unit did cost more than the other companies, but the savings we have seen since our system was installed far outweigh the difference in price. I would HIGHLY recommend you pay attention to who you are paying to keep you and your family comfortable in the place you spend the most time.
Response from Aire Serv of the Gold Country
"[Member Name Removed] - thank you for choosing Aire Serv of the Gold Country to install your new heating and air conditioning system. We are pleased to hear you are satisfied with the level of detail our team put into replacing your unit. We'll be here if you need heating or cooling services down the road!"
Jim F.
Jul 2017
Excellent. The technician was very competent and took time to explain his work. I learned more about AC units as a result.
Response from Aire Serv of the Gold Country
"Thank you for your kind words. We take pride in our technician's providing great customer service and thank you for taking the time to let us know that we are achieving the goals that we set!"
Jeff B.
Nov 2016
went excellent.
Kathy H.
Jan 2016
unknown
Judy H.
Dec 2015
unknown
Response from Aire Serv of the Gold Country
"Thank you [member name removed] for your feedback. We will continue to work hard to insure we are doing a good job. We hope, if needed, we have earned the ability to serve you again."
Kenneth B.
Nov 2015
unknown
Response from Aire Serv of the Gold Country
"Thank you [Member Name Removed]. We appreciate you trusting us and we will continue to work hard to earn your business in the future."
Danny M.
Sep 2015
unknown
Response from Aire Serv of the Gold Country
"Thank you for taking the time to provide a review of the service you received for your heating and air conditioning system. We look forward to being your heating and air conditioning company for a long time into the future."
Erick S.
Aug 2015
unknown
Response from Aire Serv of the Gold Country
"[Removed member name], we apologize for the problems you encountered with us, and we take any type of service issue quite seriously. We won’t make excuses, but will work to insure we don’t let this type of thing happen again. Our goal is to insure we are keeping every customer informed every step of the way, and we will work even harder to make sure this type of slip up doesn’t happen, even once."
Sharon S.
Aug 2015
unknown
Kathy H.
Jan 2015
unknown
Linda K.
Oct 2014
N/a
Dennis C.
Oct 2014
Very professional.
Response from Aire Serv of the Gold Country
"Thank you for giving our company a review on Angie's List. We depend upon customer's opinion of our service and we strive to make sure that our work exceeds your expectations. We look forward to being "your comfort company" for many years to come. Sam and Dianne"
Russell P.
Jul 2014
unknown
Response from Aire Serv of the Gold Country
"Thank you for taking the time to provide your feedback regarding the service that we provided to your home. We appreciate your business and the time you took out of your day to provide this review. We are pleased to have you as a customer."
George M.
Mar 2014
.
Response from Aire Serv of the Gold Country
"Thank you very much for your continued business. We appreciate you as one of our customers who continually choose us as your heating and air conditioning provider."
Kathy H.
Feb 2014
.
Response from Aire Serv of the Gold Country
"Thank you for taking the time to score our company on Angie's List. We appreciate your business."
Bill G.
Dec 2013
parts have been ordered
Chris C.
Dec 2013
Great professional and friendly service! Don explained what he was going to do ahead of time and performed as expected. He had very reasonable recommendations and I felt he was being very honest. He made some adjustments to tune up the system and one minor fix.
I would definitely use them again!
I would definitely use them again!
Marilyn G.
Dec 2013
The technician replaced a worn part. We talked briefly about a new system. The salesperson visited, saw what kind of set up we have. While I have yet decided on a new system, the salesperson has been back in touch to check in and ask if I have other questions. An earlier somewhat negative review was based on some miscommunication due to my own responsibility..
Response from Aire Serv of the Gold Country
"Thank you for bringing it to our attention that we had overlooked re-connecting with you. Since receiving your review our Home Comfort Designer has been in touch with you. We always appreciate it when our attention is brought to areas where we can make improvements in our service. Again, thank you for drawing our attention to this oversight."
Susan K.
Nov 2013
Aire Serve definitely earns an "A" rating. After horrible experiences with two other local heating contractors (no shows for appointments, no return phone calls, vague or never received proposals and inappropriate behavior) I was really nervous about dealing with yet another contractor. From my first contact with this company, I could not have asked for better service. Aire Serve personnel took the time to talk with me regarding my heating problems and other concerns. A few days after my call to order and schedule the Big Deal Service a technician arrived to perform that service and performed a thorough inspection of my entire heating system (which had been poorly installed by an unethical and now missing general contractor). I quickly received a detailed proposal and suggestions as to the work they felt needed to be done. With winter coming on and their rating on Angie's List, I literally took a leap of faith and hired Aire Serve. On day one of the job, the Field Manager arrived on time and performed another inspection to confirm the work that needed to be done. He was soon followed by a three man crew. All these technicians were neat, clean, friendly and very professional. I'm sorry I don't remember the names of these men but they each deserve recognition for a job well done. This was a difficult job that required another 1/2 day to complete. Again they arrived on time. The crew supervisor communicated with me during the entire process so I knew what they were doing at each step of the job. By the time the job was done, I was left with (and still have) a fully functioning heating system at a fair price. Some of my observations were: except for a very short lunch break, these men never seemed to stop working, I was offered suggestions to help me maintain my heating system, I was treated in a respectful yet friendly manner, everyone was constantly cleaning up after themselves. By the time they left, it was difficult to tell they had ever been here. Nothing was left behind, nothing was out of place and they even vacuumed my entire house! I definitely feel Aire Serv went above and beyond what I asked for. In my book they deserve an A+. Thank you Aire Serve.
Response from Aire Serv of the Gold Country
"Thank you so much for taking the time to review the service that you received from our company. We are delighted that we met and exceeded your expectations. It is our goal to achieve this with each and every customer. Should you need anything further, please do not hesitate to call."
Jane K.
Nov 2013
Terrific! Checked out all the vents, turned on heat unit making sure all was good, and changed out needed filters. They have been servicing our home for the past four years and we really appreciate the great customer service they always show.
George M.
Oct 2013
Stop overflow leak - recommended plumber to complete cleaning out overflow drain. All work was satisfactorily done.
Steve C.
Oct 2013
Everything went fine. Don the service guy was very knowledgeable and courteous. I had them come back and give me an estimate for a complete replacement of the HVAC. I haven't committed to replace the unit yet, but when I do, I'll definitely consider having the work done by Air Serv.
Response from Aire Serv of the Gold Country
"Your review is important to all of us at Aire Serv and I thank you for taking the time to write it. We love to praise our team during our team meetings and I will be sure that Don knows of your comments. Thank you!"
Joseph M.
Oct 2013
Work was performed fairly comparable to other HVAC companies in area.
Response from Aire Serv of the Gold Country
"It is our hope that our service to our customers is outstanding in comparison to our competition. If there is anything that you might suggest to help us achieve a better than average rating from our customers, please do not hesitate to call Aire Serv mamagement to discuss. Thank you so much for your review."
Edward M.
Sep 2013
Don arrived precisely on time, 8AM. Neat, presentable, professional attire. Explained what he was going to be doing, answered what few questions I had. I hung around to watch, popped in & out to take care of other chores from time to time.
Gas Water Heater:
Inspected installation for safety straps, code conformance, water & gas piping hookups; started back flush.
Furnace:
Opened up furnace, cleaned & inspected circuitry, motor, belt; noted some end play on motor but said it wasn't enough to worry about; adjusted burners for proper flame; noted motor capacitor was reading below specs (showed me on measuring device), recommended replacement - I agreed. Replaced capacitor, ran & tested furnace, checking thermostat as he went.
A/C:
Opened up compressor's control boxes. Cleaned out spider webs, accumulated dust & dirt. Checked circuitry. As with furnace motor, this capacitor read well below specs; recommended replacement, I agreed. Noted contact points for motor (akin to the old distributor points on autos 20 years ago) were badly pitted, recommended replacement, I agreed. Checked Freon pressure - way low; I agreed to charging back up to specs. Closed up A/C compressor. Hosed out unit & its coils. Tested A/C via thermostat. The result was amazing to me - it had never cooled so well or so fast in the 6 years I'd been here.
About the cost:
Yes, I bought an Angie's List special for $99, and yes, the final bill totaled $335. I have no problem with this at all. The units are those installed when the house was built in 1989, had been neglected long before I bought my house, and I'd been no better for some six years. I expected to be told I should replace everything. I wasn't. I was informed about the options & need for every additional penny in parts - but no additional costs for the labor involved. I've gotten at least a few more years' service at modest cost. I intend to have Aire Serv back next year, whether they offer a special, or no. There was never a feeling of sales pressure.
Wow, this is long! But you did say you wanted all the details.
Gas Water Heater:
Inspected installation for safety straps, code conformance, water & gas piping hookups; started back flush.
Furnace:
Opened up furnace, cleaned & inspected circuitry, motor, belt; noted some end play on motor but said it wasn't enough to worry about; adjusted burners for proper flame; noted motor capacitor was reading below specs (showed me on measuring device), recommended replacement - I agreed. Replaced capacitor, ran & tested furnace, checking thermostat as he went.
A/C:
Opened up compressor's control boxes. Cleaned out spider webs, accumulated dust & dirt. Checked circuitry. As with furnace motor, this capacitor read well below specs; recommended replacement, I agreed. Noted contact points for motor (akin to the old distributor points on autos 20 years ago) were badly pitted, recommended replacement, I agreed. Checked Freon pressure - way low; I agreed to charging back up to specs. Closed up A/C compressor. Hosed out unit & its coils. Tested A/C via thermostat. The result was amazing to me - it had never cooled so well or so fast in the 6 years I'd been here.
About the cost:
Yes, I bought an Angie's List special for $99, and yes, the final bill totaled $335. I have no problem with this at all. The units are those installed when the house was built in 1989, had been neglected long before I bought my house, and I'd been no better for some six years. I expected to be told I should replace everything. I wasn't. I was informed about the options & need for every additional penny in parts - but no additional costs for the labor involved. I've gotten at least a few more years' service at modest cost. I intend to have Aire Serv back next year, whether they offer a special, or no. There was never a feeling of sales pressure.
Wow, this is long! But you did say you wanted all the details.
Response from Aire Serv of the Gold Country
"Thank you so much for taking the time to complete such a thorough review of our technician and company. We sincerely appreciate every detail. A copy will go in Don's personnel file as well as be read at our morning team meeting. Our customer's opinions mean the world to us. Again, thank you. Sam and Dianne Owners of Aire Serv of the Gold Country"
Basil D.
Sep 2013
I was unable to use the big deal due to the company not servicing my area. They were very polite and professional when they called to inform me that they did not service my area.
Response from Aire Serv of the Gold Country
"We were so sorry to have to advise you that our service area does not extend as far north as where you live. I will keep you in mind should another Aire Serv franchise open in your neighborhood. Meanwhile thank you for taking the time to share a nice review even though we were unable to help you with your needs."
Licensing
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FAQ
Aire Serv of the Gold Country is currently rated 4.9 overall out of 5.
Aire Serv of the Gold Country accepts the following forms of payment: CreditCard
No, Aire Serv of the Gold Country does not offer free project estimates.
No, Aire Serv of the Gold Country does not offer eco-friendly accreditations.
No, Aire Serv of the Gold Country does not offer a senior discount.
Yes, Aire Serv of the Gold Country offers emergency services.
No, Aire Serv of the Gold Country does not offer warranties.