Beast Bay Plumbing

I had an outstanding experience with James Riggins from Beastbay Plumbing! After recently installing a new ice machine, I discovered a leak that needed immediate attention. James quickly diagnosed the problem and found that the original plumber had used a cheap plastic part for the connection to the appliance. He replaced it with a high-quality metal flexible part and ensured everything was working perfectly before he left. James’s expertise and attention to detail were evident throughout the process. He took the time to explain what went wrong and how he fixed it, which I really appreciated. He wore booties and brought in a mat to keep my house extra clean -> pro and considerate. Love that! It’s rare to find such quality service these days, but James exceeded all my expectations. On top of that, James is a really nice guy with integrity. I highly recommend James Riggins and Beastbay Plumbing for any plumbing repairs—especially if you want the job done right the first time!

I had an outstanding experience with James Riggins from Beastbay Plumbing! After recently installing a new ice machine, I discovered a leak that needed immediate attention. James quickly diagnosed the problem and found that the original plumber had used a cheap plastic part for the connection to the appliance. He replaced it with a high-quality metal flexible part and ensured everything was working perfectly before he left. James’s expertise and attention to detail were evident throughout the process. He took the time to explain what went wrong and how he fixed it, which I really appreciated. He wore booties and brought in a mat to keep my house extra clean -> pro and considerate. Love that! It’s rare to find such quality service these days, but James exceeded all my expectations. On top of that, James is a really nice guy with integrity. I highly recommend James Riggins and Beastbay Plumbing for any plumbing repairs—especially if you want the job done right the first time!

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This guy is amazing. I haven't asked permission to use his name but I will still say I have never received this level of customer service from a plumber before. He's down to earth and is very accommodating. It's so nice to know there are still professionals out there that care about their customers needs and are not just driven to squeeze you for every last dollar. I will definitely call on these guys in the future when I have other projects or emergencies come up.

Ron (owner) did an excellent job. Timely, punctual, great personality, quality work, .... Definitely will use BeastBay Plumbing again for our future plumbing needs.

I was doing my laundry and the laundry sink got plugged up and stop draining. The stoppage caused water to overflow from the sink onto the floor so I was pretty anxious to find a plumber to clear the clog so I went to Angie's List. The clog also affected my kitchen sink as well. I hired this company totally by coincidence. I was on Angie's List website typing my need for a plumber and then I got a call from the owner. He said he was contacted by Angie's List parent company to see if I needed his services. I was taken surprised. At first I thought it was a scam but he convinced me he was a real plumber and he does a good job. He sounded like a sincere man over the phone so I took a chance and hired him to fix my drain. It was Sunday night when it happend so he had to come Monday. The next day, he came to my house. He was a clean dressed man wearing his uniform, he looked very professional. He looked at my clogged drain and said he can unclog it. Normally unclogging a drain would be done outside where he would run a snake into an access port called a "clean out." Since I didn't have one, he had to do it from inside my home. He first drained the sink and then went under it to unfasten the drain pipes. Then using a large metal snake, he insert it into the pipes and turned on his machine to clear the stoppage. It didn't work the first time so he had to do it twice. The second time fixed the problem. The sink drained again but it was a messy job that was not the plumber's fault. Since he had to clear the drain from inside my house, there was raw sewage everywhere. He tried his best to keep the mess to a minimum but it was a messy job that left my house smelling of raw sewage. He suggested that I should install a "clean out" so I can avoid this mess again. He said he can install one. I took his advice. He said he can have someone come out the next day to install it. The next day I was greeted by a man named Matt. He was a easy-going, friendly, man who knew what he was doing. He went inside my house to figure out where my pipe was on the outside and he quickly went to work. He found my pipe right way and started to cut into my stucco wall. As he made his hole and looked into the pipes, he told me a lot of information about my house plumbing that I didn't know about. He was very thorough explaining my condition of my pipes (which is very, very old) and explained how he was going to install the clean out. He was able to install the clean out but he didn't have the time to patch the hole he made. He said he will come back the next day. He didn't come back the next day but he did call me saying he will be coming back the follow day instead. True to his word, he did come back the following day and patched the wall. He is a very good plumber but he was not a mason. He was a professional plumber but he is not a professional mason. His work on the patching the wall was good but you can't compare his work to a professional mason's work. Even though it is not the best, I do not fault him or the his company for this. They are plumbers and not masons so given Matt's skills, he has done a terrific job. This company has several employees doing plumbing work throughout the bay area. They charge competitive prices and they are both friendly and professional. I didn't feel uncomfortable having the owner or Matt in my house doing work. They done a terrific job both clearing the drain and installing the clean out. I will do business with them again.

I have to say working Ron from Beast Bay Plumbing really put my elderly parents at ease. They showed on start day and really took care of everything in a day. They were very nice and professional and explained everything they were doing. They took great care with working around the many plants my mom in the front and when they were done, it was spotless and everything was back in it's place. Thanks Beast Bay! ! You Guys Rock!

Beast Bay Plumbing responded within an hour to the issue. Brooks looked over everything and gave me an estimate right away. Work was completed timely and he did a great job cleaning up everything after. I will defiantly call them again!

Responded immediately to quote request and was available in an hour. Matt was friendly and provided professional service. It took much effort on his part but the drain is now clear.

Matt came out and made every appropriate attempt to determine whether it was actually a leak, and to avoid a diagnostic charge. Once it was determined that I did have a leak, we still didn't know for sure the cause. Since the cause could have been a foundational issue, Matt made every effort to ask questions and find the source without being invasive to the dry wall. He took one step at a time, worked it out logically, creating the least collateral damage at the most efficient cost. He also replaced an aging and dying toilet.