FANTASTIC FAN SERVICE

They only have 1 person that services this zip code so Fantastic Fan Co sent out a sub-contractor. The sub-contractor is not on Angie's List. The man that showed up seemed to have an attitude and I felt insulted. He did however fix the fan and also gave me an Angie's List discount.

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Excellent.

Well, I guess I did that in the dialog box above.

The service call went really well.

I called the company and spoke with a very knowledgeable person who understood exactly the problem with our fan and who said she would have the service technician for our area, Ray, contact us. Ray called a few hours later and scheduled an appointment for the next day. He diagnosed the problem over the phone (same conclusion as the dispatcher). He arrived on time and repaired the fan quickly.

Ray came out early in the morning - right on time. He had quoted me a price of $100 to replace the chain because he had to take the light apart and put in a new switch. As he was leaving I asked if he would be willing to put in the dimmer switch I had sitting on the counter in the dining room. He was very accommodating and took care of it for another $30. The $130 price was worth it to us - now we can use the ceiling fan light and our dimmer is working!

This company installs ceiling fans for Valley Breeze, where I purchased the fan. I had bought fans several years ago from Valley Breeze and had them installed by the same person who is listed on the contractors license for Fantastic Fan Service. When the workers arrived, I was surprised that they were from another company, so apparently Fantastic Fan is subcontracting at least some of their work. The installation went fine, although the fan does wobble a little at high speed. The price I paid was at the high end of the range I was given when I scheduled the appointment.

They were fine, putting the fan exactly where we wanted. They also suggested a remote control to help limit holes in the wall.

He is sure pleasure. He quoted the price over the phone and he knew the fan. I had talked with him before about the fan and he told me there was one of two things and told me what to watch for, several months later we really knew. He came on time, had the correct replacement parts, had everything he needed. He explained thoroughly on how it would change the fan. It was very fair price and my fan is perfect again. It was a pleasure to work.

It went totally fine. Came out next day and were completely on time. They diagnosed the issue over the phone which saved some time. In and out in 20 minutes.

He arrived when he said he would. He checked out our other fans and adjusted them after he fixed the fan that was not working.

I would gladly recommend/rehire Fantastic Fans for ceiling fan installation. George is VERY knowledgeable.

Were on time and very professional and did not leave until we were comfortable with all operative functions. Took the initiative to visit a local home supply company to purchase a more flexible connection for the fireplace logs.

THEY DID A COMPLETE AND THOROUGH JOB. THERE WAS AN ISSUE WITH THE FAN ITSELF. THEY CAME BACK OUT AT NO CHARGE TO FIX THE PROBLEM. THEN WHEN THE SAME ISSUE HAPPENED ON THE OTHER FAN, THEY AGAIN RETURNED AT NO COST.

I CAN'T PRAISE THEM ENOUGH. THEY WERE EFFICIENT AND PLEASANT TO WORK WITH. THE FANS ARE PERFECT. THE TEAM WAS PROFESSIONAL AND PROMPT. I WOULD HIGHLY RECOMMEND THEM TO ANYONE WHO NEEDS FAN SERVICE.