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Founded 1989 • With Angi since June 2005
153 N 10th Ave
Upland, CA 91786
Service Provider ResponseHello [Member Name Removed], I would like to apologize for these issues that you experienced. It is a strict policy here that we do not use the customers trash cans, so I was shocked to find out that this was done. After speaking with all of our employees that worked on your project I found that our solar crew was just trying to lend a helping hand to the roofers and placed the tiles in the trash can. The solar crew does not do the roofing work and made a mistake by placing them in your cans. They have been briefed and this will never happen again. We do try our best, but every once in a while something slips through the cracks. I would hope that after reading our reviews that you could see that 99% of the time we get it right. Again sorry you experienced this and let me know if you have any issues. Reviews are very important to us. Thanks, Mike Prescher, CEO
Service Provider ResponseThis T & G Roofing Company was never called out to provide an estimate for this customer. We keep a detailed data base of every call.
Service Provider ResponseI apologize for you not receiving the estimate via e-mail, I checked the computer files and Don did not revise the roof tune proposal with the wording that you wanted. I have revised the proposal and sent it via e-mail to [Member Information Removed]. We take reviews extremely serious, as you can imagine a negative review is telling all future customers not to use our services. Don did make a mistake by not revising the proposal. The minute that this issue was brought to my attention I corrected it, and I have spoken to Don. I hope that we can move forward and provide the great customer service that you would expect. Please see the revised proposal in addition I discounted the price for the issue.
Service Provider ResponseThank you for the great review. We are so happy everything went so smooth.
Service Provider ResponseThank you for the great review!!!
Service Provider ResponseThank you [Member name removed] for the great review, it was a pleasure to work for you.
Additional phone: 818-795-8487
Our specialty is surface cleaning: walls, driveways, fencing, walkways, wooden deck, store fronts, sidings, brick, cement, tile, wood, professional window cleaning, and tracks.
With over 30 years in the industry, locally owned and operated Thompson Custom Painting is your one-stop shop for all of your painting projects. Customer satisfaction is our #1 priority. We're not happy unless you are! Thompson Custom Painting offers senior and military discounts. Call us today for your free estimate! We look forward to working with you!
Roofing, Roof Repairs, Solar, Seamless Rain Gutters, Patio Covers, Patio Decks, Painting.
Gutter Cleaning, Roof Certifications
T & G Roofing and Solar Company is currently rated 4.9 overall out of 5.
T & G Roofing and Solar Company is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
T & G Roofing and Solar Company accepts the following forms of payment: Check, Visa, MasterCard, Financing Available, American Express, Discover
Yes, T & G Roofing and Solar Company offers free project estimates.
Yes, T & G Roofing and Solar Company offers eco-friendly accreditations.
Yes, T & G Roofing and Solar Company offers warranties.
T & G Roofing and Solar Company offers the following services: Roofing, Roof Repairs, Solar, Seamless Rain Gutters, Patio Covers, Patio Decks, Painting.
Gutter Cleaning, Roof Certifications