QUALITY FIREPLACE & BBQ INC

The service was as promised.

The purchase was fine but I was disappointed that no chimney sweep service was offered since some advertising shows them as providing this service.

Very responsive, on time, professional, etc. All work done as agreed and for the price agreed to. My only small complaint is that the price quoted was based on a specific number of hours. The job took less time but the price was not adjusted. I did not complain at the time and am not asking for a refund because I was charged what was quoted and the work done was excellent.

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We visited Quality Fireplace and BBQ's store in Upland. They have a wide range of log sets, and they didn't pressure us to buy the most expensive set. We chose an inexpensive set that we thought would look great in our converted fireplace. The firm noted that they would install the logs free, as they would apply for a rebate from LA county that would cover the installation. The technician installed the set quickly and professionally. Almost two years later, we love our gas fireplace!

CHIMNEA WORKS VERY WELL. SERVICE AFTER INSTALLATION WAS VERY HELPFUL. SOME MODIFICATIONS AND EXTRA PARTS WEE REQUIRED WHICH THE COMPANY ACQUIRED AND PROVIDED.

THE QUALITY OF THE FIREPLACE BOX IS EXCELLENT THE INSTALLATION PROCESS WENT WELL. THE INSTALLATION WAS TIMELY AND PROFESSIONALLY COMPLETED, WE WERE PLEASED WITH THE SERVICE.

WE WERE VERY AMAZED BY THE AMOUNT OF HEAT THE STOVE GAVE OFF BECAUSE IT'S MUCH SMALLER THAN OUR OLD STOVE. IT'S ALSO GREAT FOR COOKING AND HAS REALLY BECOME PART OF OUR FAMILY. THANKS SO MUCH.

IT WAS EXCELLENT. THEY MADE EVERYTHING NICE, AND EASY. I SHOWED THEM WHAT I WANTED, AND THEY DID IT. I NEVER HAD TO WORRY ABOUT IT FROM THERE.

WORKERS CONFORMED TO OUR NEEDS AND WANTS WHILE GIVING RESPECTABLE OPINIONS. DID A GREAT JOB WITH INSTRUCTIONS ON HOW TO USE, TOOK EXTRA PRECAUTIONS TO ROOM CLEAN DURING INSTALLATION.