Home Performance Matters Inc
About us
About us: We are a fully integrated Home Performance Contractor based in Upland, California.HPM provides BPI-certified energy audits, custom energy designs, and complete energy retrofit services including: insulation, HVAC and duct replacement, lighting and baseload consultations, and solar panel installation. Mission: Your Full-Service Energy Efficiency and Solar Experts. Goals with every project: * Clients become friends and begin to share our passion for sustainable energy * We make a positive impact on the level of neighborhood, community, and planet * We demonstrate professionalism, integrity, and quality that produces raving fans and collaborators
Business highlights
Services we offer
Air Sealing and Ventilation, Cooling - HVAC, Electrical and Lighting, Energy Audit, Energy Efficient Windows, Energy Star Appliances, Heating - HVAC, Home Performance Matters Inc Specializing in custom Energy Efficiency and Solar solutions. Focus Areas: Energy Retrofit, Insulation, Plumbing and Water Use, Solar, Sustainable Remodeling
Accepted Payment Methods
- CreditCard
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"Thank you so much for your review! We loved working with you as well."
We had them do an energy audit and looked at multiple options. During my initial research phase (which lasted over a month) Joel was very responsive to my questions as I researched different HVAC models and companies. When I made the choice to go with this company Matt took over as the project manager who came out with his team to do the actual install.
The entire crew was completely professional every step of the way from showing up when they said they would, to clear communications, and keeping the work area neat.
They worked with me to determine the government credits for the energy efficiency improvements due to the new system and even lowered the price on the new unit when the one I initially chose was no longer carried by their supplier by the time we were ready to order. I was especially impressed when about 7 months after the entire project was completed, I got another check *from* Home Performance Matters since the rebate for my system was larger than they estimated.
Our electric bill has dropped substantially over the prior year with the old HVAC unit. I could not be more happy with the company and the service/ products that I received.
"Thank you for taking the time to give us your review. We really appreciate this."
After reviewing the report, two upgrades made crystal clear sense: some modest intake duct revisions to improve air flow to our furnaces, and a solar generating system. We asked them to bid on both; for the solar, we also contacted two other high-rated Angie's List suppliers. Of the other two, one was way too complicated to deal with and carried lots of marketing pressure and hype, so we let them go. The second was very professional and fast, but came in about $5000 higher than HPM. HPM came with an estimate that was the lowest to start with, and Jonathan patiently went through a number of possible revisions to find the economic as well as energy sweet spot. We ended up with a 24-panel 7200W system for about $28000 before tax credit and the very generous Riverside PU rebate.
Once we had signed, the design process was smooth, although permits took a long time to finalize -- some revisions were needed, and the holidays got in the way, but HPM was persistent and professional throughout. Finally, with everything in place, installation took place in late January. (Jonathan even volunteered to deliver the panels before 12/31 if that would allow us to take the tax credit for 2014, not 2015, but our accountant said it wouldn't work). The installation took two days, and the crew was careful, professional, and clean. One bit of the installation was sub-standard -- the routing of conduit across our roof -- but HPM's senior manager, Dan, was again responsive and helpful, and a crew came back a few days later to reroute without hesitation.
Because RPU is eager to add to its capacity, turn on came almost immediately (apparently it can take 2 months with SCE). We w still owed a little for February, but for March, our electric bill is a credit. That sure feels nice, though of course we'll have to pay something in cooling season, as we didn't go for the maximum possible system.
All in all, I found HPM easy to deal with, no hard sell, open minded and flexible, and professional in their execution. The company is new, entrepreneurial, and most run by pretty young folks. They were a pleasure to deal with.
They did offer suggestions relating to the special items and actions I inquired about.
In the end, we did not follow-up with any of the recommended actions at the time because of a change in plans and strategy on our part.
I hear they do windows too...that might be my next project...and if I do it I would highly consider doing it through HPM.
Licensing
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