Grass Valley Computers

Bob Rogers of Grass Valley Computers was really nice and delivered the computer to my place of business. My wife was really excited since it was a Christmas present for her. The computer was a really nice ASUS Laptop. My wife was very happy and everything seemed like it was going to work out, until my wife got hit by a virus. At that point she needed to reload her operating system. Unfortunately, her computer did not come with a Windows 8.1 disc, so my wife called Bob Rogers and explained to him what had happened and Bob told her that he did not have a Windows 8 disc and that she would have to contact ASUS, the manufacturer, which my wife did and since the computer is still under warranty, they said to go ahead and ship it back to them and they would put a new hard drive in it and load Windows 8 for her. That is all fine, except that she will be without a computer for close to a month (which is unacceptable) and we still WILL NOT HAVE A WINDOWS 8 DISC. So, I finally bit the bullet and went online and purchased an OEM copy of Windows 8.1, so that my wife can reload her system and get operational again. I had to pay $100 for Windows 8.1 and I am not too happy about that and that is mostly why I am writing this review, that and to tell people to beware if you purchase a laptop from some guy and he does not give you a disc with the OS, then chances are he doesn't even own one himself and you too will be on your own! I hope this helps someone out there who is buying a computer in the Grass Valley or Nevada City area of California.