BAS Roofing Inc

"Thank you so much for this great review. We strive to complete every job to the customer's utmost satisfaction."

"Thank you for the great review [Member Name Removed]. Brian was more than happy to help out your elderly mother with her additional request. Darlene"

"Thank you for your positive review. Unfortunately, the winter months are a challenge for us to stay on schedule. The weather in Northern Ca. is forever changing and delays are unavoidable. Brian"

"Hello [Member name removed] First I would like to apologize if you are not completely satisfied with the job we provided. It is always our intention to offer the best possible customer service we can. As we discussed at the time of your project, (Feb. 2015), metal roofing is a custom order and is not returnable. It is standard practice to order a little over the expected amount due to cutting and fitting of pieces, as needed. This way all the material comes from the same batch, making the color lot all the same. If I was to come up short in ordering EXACTLY to the roof measurements, we would most likely have a color variation with a second batch. As I remember, we discussed the leftover materials and, at that time, you had expressed a desire to keep the panels and we stacked them for you where you wanted them and that was that. If they are in your way, I can arrange to have them picked up and we will discard them. There is no charge for that but I cannot offer you a full refund either as I cannot return them. I would be happy to discuss an alternative compensation with you if you are open to that. Had you expressed your dissatisfaction immediately after the job, we would have been happy to remove them when we left the property. Please let me know if you want us to come out to pick up these extra panels and I will arrange to have that done within 2 weeks. Thank you for submitting your comment on this page, however, I am always open to discussion by phone or by appointment. Best Regards Brian Schlerf"

"Thank you for the wonderful review [member name removed]. We appreciate your business. Brian and Darlene Schlerf"

"Thank you [Member Name] for the wonderful review. We strive for 100% customer satisfaction and appreciate it when we are acknowledged for it. We hope you enjoy your new roof for many years to come. Brian"

"Thank you Member. It is always a bit concerning to out of town owners when they receive a quote for work to be done. We try to be as fair as possible and are even willing to send before and after pictures to a client that can't be present to see the work accomplished. Glad you are satisfied with our service and repair. Thank you for the excellent rating, its appreciated"

"I had no knowledge of any permit problems. The permit was signed off at the completion of the job with no negative comment from the inspector. Im not sure what this client is referring to. Thank you for the great review."

"Unfortunately, the price for cleaning gutters seems expensice to alot of clients. However, they need to consider that I send experienced roofers, of which I pay steep Workers Compensation rates for, to do the work. Sending fully insured and experienced roofers is what protects the homeowner from someone getting hurt on their property. We also clean off the roof and haul away all debris. I hope this helps ease the pain of the expense put out for such services. We appreciate any customer input because it helps us serve the client better. I wish I could reduce the rate for this service but its just not possible."