Tustin Landscape

He showed up on-time, did excellent work for us and our neighbors have already complimented us on the work.

prompt, professional, competitive price

unknown

I was totally unsatisfied with him. He was supposed to help me with landscaping in the front and back area, and some of the plants that he provided died, and he pretended that it was my fault, because we were having a hot dry spell. They had been watered, and they died. He acted like he couldn't do enough to please you and then all of a sudden he was insulted. I know things can happen, but make it good. He didn't want to replace them or anything. I just wasn't pleased with him. The price seemed fair, at the time, but in the end, it didn't seem like a good deal.

He was professional and showed up on time. I was not pleased with the quality of the trimmings that he did. The plants looked butchered not trimmed by a landscaping professional. It seamed like he was fishing for a bigger job, which is OK but you still have to carry through with what you advertised for in a professional manor even if your loss leader job offer is all the customer really wants.

They did a good job. I had some area that needed to be worked out and the guy came out with his three helpers and they took care of it in like about 40 minutes.

Punctual. Did a great job cleaning up my landscape (weeding, pruning, cutting, etc., of trees, bushes).  Very professional.  Will call again when another touch up needed.

The slope work, our main reason for hiring Tustin Landscape, was unsatisfactory. They billed themselves as "The Slope Experts" but when the old grass and plants were cleared and new Red Apple, plants and trees were planted, no weed abatement work was done or time allowed for the weeds to appear and be dealt with. In less than a month from completion, weeds and crab grass were already knee length and covered the entire slope. After repeated phone calls in the first few weeks after the plantings, most of which were not returned, they sent a crew over for a few hours to pull weeds. Only about a fourth of the slope was weeded and the rest was left untouched. Also, multiple plants died in  the first month, and were promised to be replaced, but only two or three were. Subsequent phone calls were not returned and, when we finally contacted them, we were told to go hire day laborers to fix our mounting weed problems.The follow up on this project was poor and we would not recommend this company. 

Excellent service and performance.

The work was completed in November 2012.  While the owner was quite professional, he did not provide the best supervision of the apparently inexperienced workers who removed a number of bulbs and other plants before we noticed the error and advised them to stop pulling them out. 
In retrospect, the inexperienced workers and the shortened work schedule seemed to make the deal seem rushed and the quality of work only "fair."

I was not satisfied with them at all and I wouldn't take that deal again because they rushed through. One of the plants they transplanted died.

I originally purchased the 4 hour season clean up deal on Angie's list, but once Jason came out to the house I realized that we needed a lot more than 4 hours of work. Jason and two team members spent 8+ hours on our job. They showed up on time (even in the rain), worked all day and did more work than originally agreed to. The scope of the work was weeding, old plant removal, adding mulch, trimming remaining plants, replanting all backyard color and fertilizing. Jason did i good job of understanding our needs (hardy plants to withstand the dogs) and our preferences in flower colors and types. Despite the fact that we did this in January, he was able to find "season color" that created a great overall effect. At the end of the day, Jason walked the job with me to ensure that everything met my satisfaction. Later that evening we found that several of our landscaping lights were not working, we assumed it was because the wires had been knocked out during the planting. I contacted Jason and he came out the next day to fix them. It turned out that we had burnt out bulbs (oops, embarrassing). I will use them again in the spring to plant more color.

After the agreed upon work was more or less done I asked if they could further remove and thin some of our bamboo and carry away the additional yard waste. Justin gave me an estimate and I agreed to have him complete the additional work requested. They worked a couple of additional hours and removed a pick up full of bamboo. Overall they did good work and worked diligently. I think that the hauling charge was a little on the high side but I was glad to have someone here to do the job and get this taken care of. I was willing to trade the money for the hard work that they did. Justin was professional and polite. He did a good job thinning the bamboo according to my instruction and asked several times how each clump looked. The deal is good if you have just weeding and some leaves to clean up. They worked quickly and quietly. They did leave one of their clean up buckets in my yard but it was just a recyclable 20 gallon plastic landscaping pot. In four hours they were finished and one their way to the dump.

Overall it went well, a couple places missed that were pointed out and the work was done promptly.

Great - they showed up on time, and worked hard and fast until it was done to my satisfaction

They accomplished a lot in an hour's time and hauled away the trimmings.  Overall I'm very satisfied.

Excellent

unknown

I purchased a big deal coupon to do a quick yard cleanup job. Because my schedule is so tight it took a couple weeks to secure a date I could meet with the contractor but once we did he was on time and receptive to what I wanted done and upon my suggestions created a larger scope of work that included cleanup, etc. Contractor forwarded me a contract later the same day and upon my approval work began the following day and was completed in one day as promised. Payment in full was made at the completion of the work.

They came the day after I contacted them, did all the work in less than the time they had specified, and cleaned up the debris well.  My only complaint is that three rosemary bushes that were planted in the front died within a couple of weeks.  I don't know if they were bad to begin with, or if they were planted in an area without sprinkler access, although they tested the sprinklers

Fantastic service. Showed up and started on time (8am) and worked all day (4 men). Everything was done perfectly. I'm wondering why I waited so many years to have this done.
Jason handled the management of the job and could not have been more helpful and attentive to our needs. I give him and the company the highest recommendation possible.

Workers were prompt and completed the work on schedule.

Owner rescheduled for following weekend from original due to his concrete job running over.
Asked me to buy plants instead of him, so I could get plant guarantee
Crew showed up on time, all worked very hard and hustled. 
I didn't review all my notes with owner, so we both forgot tree trimming and elephant tear jades near street.  Also, forgot that original quote included price of plants, but I purchased plants.  Owner did give me free mulch/soil due to his need to reschedule.
Liked:  the owner working along with his crew and complimenting them for their hard work.  New plantings look great!
Disliked:  area near front door wasn't "polished"....there was still a lot of dead plant material and weeds that I cleaned up.  Also, the large plant wasn't trimmed very neatly.  I think the owner should have done a walk-through before leaving since I was not there.  I think he was in a hurry to get to his next job.

Tustin Landscape did a great job helping with weeding and plant removal.  They were quick and thorough.  I highly recommend them.

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