
Rebecca's House Cleaning Service
About us
*DUE TO COVID-19 WE ARE OFFERING ESTIMATES VIA FACETIME/VIDEO CALLS* Rebecca's House Cleaning Services has over 19 years of experience in housecleaning, we have serviced hundreds of homes here in Orange County! We are always focused on making sure that our customers are satisfied with our quality of work, trying our best to never disappoint! We value honesty, integrity, hard work, and people. We are honored to work with Angie's List and you, our new customer.
Business highlights
Services we offer
General & deep cleaning, appliance inside & out, bathrooms, bed sheet folding, closet organization & baseboards., dust, floors, surfaces, vacuuming, windows glass
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
8% | ||
3% | ||
13% | ||
3% |
"thanks for your review we hope to see you soon"
"Thank you for your kind recommendation. Rebecca"
"Thank you so much, hope to see you soon. I’m glad you loved the service."
"Thank you so much! See you next week"
"Thank you for the feedback it is greatly appreciated."
"Your house was not tall enough to require two people to clean them, therefore we only used one person. The house only has 8 small windows and are not difficult to clean. Have a good evening."
"I am sorry I believe you have the wronWe have never done your house"
They had quite a bit of dusting to do including all the floor to ceiling bookshelves, woodwork, wainscoating, and crown molding. The ladies didn't miss a spot.
I was so appreciative as to how much care they showed to my fragile items from my grandmother.
I'm having them back. I suppose that alone answers all questions about how I feel about Rebbecca's services and her staff!
"I am sorry its so long for you to notify me SD yo what happened in spy I would be pleased to have the opportunity to prove we do excellent work please contact me if we can try again"
"Hey! Thanks for leaving a review. We did let you know ahead of time that we were going to arrive and hour late and you have said that it was fine! The room that was skipped was not done because of what was inside the room, nothing was able to be moved to be cleaned.. many many machines and cables everywhere."
"Hello. Thanks for the review on our service. We do remember that we were late, but it was never 4 hours late. Very exaggerated. We were 1 1/2 hrs late. As I do remember you yelled that at my crew. The job was done perfectly and everything was literally done. I do assume that this bad review is because of our tardiness even with your exaggerated time. Thank you"
The crew that was at the house finished the rest of the house and apologized again and gave me a $10 discount off my cleaning. $10...really? They ruined my baseboards and made it rain in my kitchen...seams like there should have been more of a discount to me. Once they left and I started looking around, I noticed dust bunnies still under much of the furniture downstairs that I then had to get on my hands and knees to clean...wasn't that what they should have done?
Overall, the crew was very polite and punctual but that's where the positives end. I would not use them again.
"Dear [removed member name], Thanks for your review. Unfortunately, we didn't cause this problem when we cleaned your bathroom, the water that was supposedly "flooded" your whole bathroom was just around your shower as I was there and witnessed everything.. Unfortunately, the amount of water we used could haven't caused this. We would have responded to this issue if it was proven that there were no other flaws that could also caused the problem and a 24-48 hour period, not 8 months late. As you did say you just remodeled your bathrooms at the time.I did advice you to seek professional advice but you didn't contact us showing us any report showing that it was our fault. We strive in excellent customer service and will respond if we were at fault in a 24-48 hour period. For all of Angie's List members, please read our other reviews from happy customers. Thanks, Rebecca's Housecleaning Services"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.