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Rebecca's House Cleaning Service

Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

*DUE TO COVID-19 WE ARE OFFERING ESTIMATES VIA FACETIME/VIDEO CALLS* Rebecca's House Cleaning Services has over 19 years of experience in housecleaning, we have serviced hundreds of homes here in Orange County! We are always focused on making sure that our customers are satisfied with our quality of work, trying our best to never disappoint! We value honesty, integrity, hard work, and people. We are honored to work with Angie's List and you, our new customer.

Business highlights

25 years of experience

Services we offer

General & deep cleaning, appliance inside & out, bathrooms, bed sheet folding, closet organization & baseboards., dust, floors, surfaces, vacuuming, windows glass

Reviews
4.362 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
8%
3
3%
2
13%
1
3%
Showing 1-25 of 62 reviews
Megan P.
Apr 2020
5.0
Yes, I recommend this pro
$275
Rebecca and her crew were fantastic! They cleaned our rental property which had never been cleaned by our old renters. It was in bad shape. When they left it was sparkling, and for a very reasonable price. I will definitely use them again!!
Response from Rebecca's House Cleaning Service
"thanks for your review we hope to see you soon"

Steve B.
Feb 2020
5.0
Yes, I recommend this pro
$250
It went fabulously they were very good and thorough. They did everything asked of them. Francisco was an absolute pleasure to work with. I will not hesitate to use them again and will recommend them highly to others

Diane B.
Feb 2020
5.0
Yes, I recommend this pro
$170
I needed deep cleaning in my bathrooms and kitchen . I give Rebecca's housecleaning a A+. They were very professional and did an outstanding job. I would recommend them and will use them again.
Response from Rebecca's House Cleaning Service
"Thank you for your kind recommendation. Rebecca"

Joanna B.
Feb 2020
5.0
Yes, I recommend this pro
This company was great! Professional, clean, quick. Will definitely hire again!
Response from Rebecca's House Cleaning Service
"Thank you so much, hope to see you soon. I’m glad you loved the service."

Rose Y.
Aug 2019
5.0
Yes, I recommend this pro
This is my first time using their service, so glad I did. I’m so pleased with the quality of their work, their courteousness, and their professionalism, that I’ve hired them to come back every week. Co-owners Rebecca and her son, Francisco, came with a third female associate to clean my 2400 sq ft home, with 5 bdrms, 3 full baths, laundry room with sink, kitchen and great room, carpeted second floor and stairs, with wooden floor downstairs. They did a great job. A fourth associate joined for the last hour. Everything was sparkling clean when they left. I appreciate that they promptly respond to their Angie's List messages, too. Overall ease of communication was great. Quality of work was great, too. Thank you, Rebecca and Francisco!
Response from Rebecca's House Cleaning Service
"Thank you so much! See you next week"

DREW C.
Jul 2019
5.0
Yes, I recommend this pro
Really good. They just clean everything. Been using them for years.

Maria S.
Jul 2016
2.0
$95
unknown

Sharen L.
Jun 2016
5.0
Yes, I recommend this pro
$85
.
Response from Rebecca's House Cleaning Service
"Thank you for the feedback it is greatly appreciated."

Anna W.
Jun 2016
1.0
unknown

ROBIN H.
May 2016
4.0
.

ROBIN H.
May 2016
5.0
Yes, I recommend this pro
unknown

Kimberly T.
May 2016
5.0
Yes, I recommend this pro
$125
unknown

Lisa M.
Apr 2016
2.0
unknown
Response from Rebecca's House Cleaning Service
"Your house was not tall enough to require two people to clean them, therefore we only used one person. The house only has 8 small windows and are not difficult to clean. Have a good evening."

Alysia O.
Mar 2016
5.0
Yes, I recommend this pro
$100
unknown

Richard H.
Feb 2016
2.0
$120
We have  a wood flloor, and a brand new sofa, say less than a month old. They went to mop and threw the dirty area rugs onto the couch so they could mop. Disgusting, the dirtiest thing in the house dirty side down on my new sofa. Yuck.

Brion N.
Feb 2016
2.0
unknown
Response from Rebecca's House Cleaning Service
"I am sorry I believe you have the wronWe have never done your house"

John K.
Jan 2016
5.0
Yes, I recommend this pro
$175
Rebecca's staff was so efficient and pleasant. They did an awesome job with very little instruction.
They had quite a bit of dusting to do including all the floor to ceiling bookshelves, woodwork, wainscoating, and crown molding. The ladies didn't miss a spot.
I was so appreciative as to how much care they showed to my fragile items from my grandmother.
I'm having them back. I suppose that alone answers all questions about how I feel about Rebbecca's services and her staff!

Sarah P.
Jan 2016
3.0
Yes, I recommend this pro
unknown

Marissa M.
Jan 2016
3.0
unknown
Response from Rebecca's House Cleaning Service
"I am sorry its so long for you to notify me SD yo what happened in spy I would be pleased to have the opportunity to prove we do excellent work please contact me if we can try again"

Timothy J.
Dec 2015
5.0
Yes, I recommend this pro
$110
Great Job done well

JoAnn V.
Dec 2015
5.0
Yes, I recommend this pro
$85
unknown

Kevin D.
Dec 2015
2.0
$125
Cleaners showed up an hour late. They had no cleaning supplies, so they used ours. They skipped an entire room. Since they had no supplies, they used all our rags, leaving us with a huge pile of soiled rags to launder. I'm also pretty sure they used one of our bath tiles to wipe up the bathroom.
Response from Rebecca's House Cleaning Service
"Hey! Thanks for leaving a review. We did let you know ahead of time that we were going to arrive and hour late and you have said that it was fine! The room that was skipped was not done because of what was inside the room, nothing was able to be moved to be cleaned.. many many machines and cables everywhere."

Norma E.
Nov 2015
5.0
Yes, I recommend this pro
$95
unknown

Gus S.
Oct 2015
2.0
$180
unknown
Response from Rebecca's House Cleaning Service
"Hello. Thanks for the review on our service. We do remember that we were late, but it was never 4 hours late. Very exaggerated. We were 1 1/2 hrs late. As I do remember you yelled that at my crew. The job was done perfectly and everything was literally done. I do assume that this bad review is because of our tardiness even with your exaggerated time. Thank you"

Jenifer R.
Oct 2015
1.0
$110
I needed my house cleaned prior to entertaining for the Easter holiday.  I contacted them the week of Easter and they were quick to respond and schedule the cleaning appt. for thursday before Easter.  The price was fair and a 3 person crew showed up on time, were very polite and got right to work.  About 2/3 of the way into the cleaning I was standing in my kitchen and it literally started raining water out of one of the recessed lights.  The master bathroom is directly above the kitchen.  When I yelled up and ran upstairs to the bathroom, there was water all over the bathroom floor that they had obviously tried to clean up quickly when they heard me yelling upstairs.  They had essentially flooded the bathroom floor and let the water sit long enough that it took the paint right off my brand new base boards and ran underneath the base board, down the wall and into my kitchen.  When I explained to them that they had let too much water get on the floor, they tried to say they didn't and that the water must have come from the shower.  I called their office and there was no answer so I left a message.  The cleaners proceeded to finish cleaning the house and I received a text from a Diana who said she was texting on behalf of Rebecca.  She apologized for the "accident" and proceeded to make the excuse that one of her cleaners sent her a photo and that the tile "seems to be disintegrating" and she did "not think the cleaners were responsible since cleaning the bathroom requires use of water".   Here is my problem with her snippy responce.......  1.  We have lived in this house for a year and that shower is used by multiple people on a daily basis and not once have we ever had it rain in our kitchen!  2.  I clean the bathroom floor with water, but I certainly do not use so much water that it creates puddles of water sitting on the floor and takes the paint of my baseboards.  
 The crew that was at the house finished the rest of the house and apologized again and gave me a $10 discount off my cleaning.  $10...really?  They ruined my baseboards and made it rain in my kitchen...seams like there should have been more of a discount to me.  Once they left and I started looking around, I noticed dust bunnies still under much of the furniture downstairs that I then had to get on my hands and knees to clean...wasn't that what they should have done?  
Overall, the crew was very polite and punctual but that's where the positives end.  I would not use them again.  

Response from Rebecca's House Cleaning Service
"Dear [removed member name], Thanks for your review. Unfortunately, we didn't cause this problem when we cleaned your bathroom, the water that was supposedly "flooded" your whole bathroom was just around your shower as I was there and witnessed everything.. Unfortunately, the amount of water we used could haven't caused this. We would have responded to this issue if it was proven that there were no other flaws that could also caused the problem and a 24-48 hour period, not 8 months late. As you did say you just remodeled your bathrooms at the time.I did advice you to seek professional advice but you didn't contact us showing us any report showing that it was our fault. We strive in excellent customer service and will respond if we were at fault in a 24-48 hour period. For all of Angie's List members, please read our other reviews from happy customers. Thanks, Rebecca's Housecleaning Services"
Showing 1-25 of 62

Licensing

State Contractor License Requirements

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FAQ

Rebecca's House Cleaning Service is currently rated 4.3 overall out of 5.

No, Rebecca's House Cleaning Service does not offer free project estimates.

No, Rebecca's House Cleaning Service does not offer eco-friendly accreditations.

No, Rebecca's House Cleaning Service does not offer a senior discount.

No, Rebecca's House Cleaning Service does not offer emergency services.

No, Rebecca's House Cleaning Service does not offer warranties.