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Orange County Garage Doors

4.8(
33
)
Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,

About us

24/7 Garage Doors & Gates Services All Around Orange County. We are family owned and operated, Proudly serving the Garage Door needs of Orange County since 1999. We specialize in all kinds of Garage Door and Electric Gate service and installation, for both residential and commercial properties. Orange County Licensed, Highly Trained, Experienced Repair Technicians Emergency 24-Hour Garage Door Repair Services for Commercial & Residential Customers Reliable Garage Door Expertise Providing Total Customer Satisfaction Locally Available Technicians for Timely and Cost Effective Garage Door Repairs Trustworthy, Reliable and Top Quality Service Our experienced staff will provide a professional, reliable and affordable service. Please call us today and get a free quote for any repair or installation job!

Business highlights

Emergency services offered
35 years of experience

Services we offer

24/7 Garage Doors Services All Around Orange County. Broken Springs Replacement, Broken Cables, Garage Door Off The Trucks, Garage Door Openers, Garage Door Repair, Garage Doors Replacement and much more., Remotes & Keypad

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.833 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
3%
2
0%
1
3%
Write a review
Showing 1-25 of 33 reviews
Craig C.
Jan 2019
5.0
Yes, I recommend this pro
$29
Repair was simple. Door had become uncoupled from opener. Technician reattached opener, tested door and that was it. The cost was the minimum service call quote
Jon H.
Jan 2019
5.0
Yes, I recommend this pro
$10
Super responsive, awesome service. Came out and diagnosed and fixed our issue is record time! Thanks so much! Will use again!
John S.
Nov 2018
1.0
$125
Terrible experience.
Peter M.
Sep 2018
3.0
$179
The tech successfully identified and corrected the problem on why one door would not raise & lower via remote control. One the second, and more complex problem of the tracks on both doors, he looked at them but didn't take measurements or notes nor did he say whether the company would or could do the work, he just left. I expected an estimate and a quote, but got neither.
Michael C.
Aug 2018
1.0
Unfortunately they did not live up to their deal. After I initiated contact to schedule the appointment, I was told that there would be an additional $39.99 charge on top of the $125 which was the price on the coupon. No where on the deal did it mention there was an additional charge. They claimed due to my location, Newport coast, they had to charge a service fee for the drive. $40 for 10 miles, very unprofessional for this business to not stand behind the deal. I would not look to use them for any further business.
Response from Orange County Garage Doors

"Hey there It is very unfortunate that you are giving us a low rating when we did give the price on front, Over the phone, when you called, Doris informed you that will be an up charge as we drive all the way from city of Tustin, our service fee is $29 to $39 depending how far you are from us. We did nothing wrong in our end but thank you for giving us the feedback."

Jared H.
Apr 2018
3.0
The estimator showed up on time, however no identifying signs or tags of the company on the vehicle or estimators clothing. Estimate was quick, he then told me the price and said he needs $400 now. I said I’m still taking estimates and he said ok did they tell you there is a $29 service charge? I told him no one said that and I’m not paying it. He said ok that’s fine and we parted ways.
Vicki M.
Jan 2018
5.0
Yes, I recommend this pro
$750
Our OLD automatic garage unit failed, and simply would not close without much hassle and fuss. I called OC Garage Doors and explained the problem to the receptionist who immediately booked me in Saturday morning (the very next day)! I did NOT expect that fast of an appointment because it really was not an EMERGENCY. Saturday morning John (the owner) called to say he was 15-minutes away in the time parameters given when the appointment was booked, and arrived to immediately diagnose the problem and offer several options, each of which he discussed thoroughly with us. We chose to have the MOTOR unit replaced with a much newer/better system because ours was quite simply done! John had to leave for other appointments, and to get the unit we had agreed upon (again after discussing several new unit options to fit our budget), and said he would be back in a few hours to install. Sure enough, John was back at the time he promised, and immediately went to work installing our great new system. When he finished, he cleaned up thoroughly and took the old unit with him to recycle. All I can say is 5-stars is just NOT enough for this fantastic company. This is a company that truly does what it promises, when it says it will. John is an incredibly hard worker who truly cares about his business, his customers and his work. Thank you so much John for being the true professional you are!!!!
Response from Orange County Garage Doors

"You're just an angel! This is the most beautiful review we got for years :) Thank you much for sharing it in public. John - Orange County Garage Doors, Inc."

Kevin F.
Oct 2017
1.0
Receptionist quickly indicated that "we don't work with Genie" products, giving no explanation. Would be better for them to put said disclaimer on their Angie List for better transparency.
Response from Orange County Garage Doors

"Hey [Member Name Removed], Sorry for the bad day you had the other day. We do work with genie motors, But we do not repair them if they're 7 years and older, We make it very clear over the phone just because last year we got a bad review saying that we came out, Charged $29 for a service fee and couldn't repair 15 years old motor. Every sense, We're being very clear about it before coming out just to avoid the charge of $29 and the time of the client. Giving us rating of Overall F isn't fair, God bless you, John."

Ilyse D.
Oct 2017
5.0
Yes, I recommend this pro
$600
They were the first company that was able to come out within a couple of hours. The technician arrived within the allotted time, and quickly ran through the prices (parts, labor & sales tax) to replace both springs on my double door. The work was completed quickly and the door was working fine. When it was time to pay I was just given a total price and was told he prefered a check and that I would get a emailed receipt. The total seemed a little high, based on my quick mental total, but I figured I was missing something and I'd look at the receipt. Unfortunately, the emailed receipt just also showed the total price. I did get a chance to get a detailed receipt when someone from the company called to make sure we were satisfied. Once I took a look at the totals, I realized I was overcharged for the cost of the springs, the trip charge (I was told it would be waived if they did the work), and they charged sales tax on the total - including the labor which is not taxable. Before I had a chance to call them, they called again to make sure I was satisfied and when I mentioned the price discrepancy, I was told they would send me a refund for the difference. 3 days later I actually got a check! Overall, they were able to get there quickly and do a good job. I would just get a written estimate before the job is started.
Response from Orange County Garage Doors

"Hey ! First of all thank you so much for taking the time to share your experience with everyone here, We love it. Customer service is our first priority and I'm glad that we could take care of the small mixed-up. Thank you again! John - OC Garage Doors, Inc."

Rosetta C.
Sep 2017
5.0
Yes, I recommend this pro
$700
It went great the gentleman that came out to my house his name was John was prompt and courteous repaired my garage door came to my house at 10 at night who does that anymore and within one hour my garage door was fixed and with a busy schedule I had the next day that was just one less thing I had to worry about I would definitely call them again if I had a problem with my door reasonable prices too
Response from Orange County Garage Doors

"Thank you for nice feedback, we love it ;) Much appreciate your business and we will be here any time for any of your needs John."

MARGARET R.
Aug 2017
5.0
Yes, I recommend this pro
$40
They were polite, punctual, and I honestly wish I had called them sooner! The garage door no longer wakes our sleeping newborn.
Response from Orange County Garage Doors

"Hey There! Thank you very much for the kind words :) We are here anytime for anything you need. John - Orange County Garage Doors"

Karey K.
Jul 2017
5.0
Yes, I recommend this pro
$650
They replaced the motor and got everything working again.
Response from Orange County Garage Doors

"Hey There! We're happy to see that you're satisfied with your new garage door opener, it should work for long time. Thank you for your business and let us know if you need anything, John."

Shelley T.
Jul 2017
5.0
Yes, I recommend this pro
$375
We called on a Sunday and John was at our home within 2 hours. He immediately saw that a spring was broken. He did the repair in less than an hour. he was professional, knowledgeable and friendly. I would hire him again.
Response from Orange County Garage Doors

"Hey There! I'm glad to see we made you happy! This is one of our biggest goal and we're happy to hit it :) Thank you much for your business, John - Orange County Garage Doors."

Corey P.
Jun 2017
4.0
$950
The door was a 1946 wooden pullup. The fact it was not an automatic seemed to confuse the salesman. Not everyone needs or wants the current fashion. Having said that , the work did get done even though the garage foundation was tilted due to a large tree. The workers seemed to be from a different company.
Response from Orange County Garage Doors

"Hey there! Customer service is our first priority and I guess I wish things would go better when Jonathan met you that day. The installers wearing different shirts but they do work with us for the past 5 years now. What's makes me happy is that your garage door is punctuality perfect now. Thank you for your business and sorry for the late response. John"

Jeff M.
May 2017
5.0
Yes, I recommend this pro
$250
Good. showed up right away and fixed door within 30-45 minutes
Response from Orange County Garage Doors

"Thank you for taking the time to write us a great feedback, We Love it :)"

Karen Z.
May 2017
5.0
Yes, I recommend this pro
Perfectly. Very satisfied.
Response from Orange County Garage Doors

"Our goal is making everyone's happy, It's awesome to know that we did great for you :) Feel free to contact us for any garage door issue you may have in the future, We are always here to serve you. John - OC Garage Doors"

Jeff J.
Apr 2017
1.0
$200
the spring on my garage door broke a few months ago and I called Orange County Garage doors to fix. they came out promptly and replaced the spring. since then I have had a few issues, today I cannot open the Garage door and the cable are off the spools. Just tried calling Orange County Garage Door and their phone number says they are un-reacheble :(
Response from Orange County Garage Doors

"This is Not true at all, I'm available with the lines 24 Hours 7 Days A WEEK, You must have the wrong number, Also in your review you stated that at the first time we came the service was PROMPTLY done, Why would you rate us F on each category? You have been charged $200 for new spring, you were very happy with the job and never called us to complain about anything after the service was done, We came out on time and job was done within 20 minutes after including a tune up for the door. I have a note and I actually remember well that your motor had issues and we made sure that you're aware of it, I don't see anything wrong with our service. Also as soon that I saw your review which was just a few hours after you posted it, I called you right away but you decided not to take my call. Customer service is Always our first priority and we never leave a unhappy customer behind, Thank you for your business and taking the time to write us a review."

Jay L.
Apr 2017
5.0
Yes, I recommend this pro
$850
Excellent other then price. The tech was there in less than two hours, and completed the work in 30 minutes. I was charged $850. Although this seemed extremely excessive, I had little choice. My advice is to be sure to get another quote prior to commitment. (Please note that I did not know what the problem was (the spring) prior to the tech's arrival).
Response from Orange County Garage Doors

"Hey [Member Name Removed] Thank you so much for the review! Customer service is our first priority, for the price you paid I bet that you have a wooden heavy door with big a springs, I'll double check about it right now, if something is incorrect I'll call to let you know. Have a nice day !"

David L.
Mar 2017
5.0
Yes, I recommend this pro
I called a few places this morning and only OC Garage Doors was able to schedule me same-day. Their tech showed up at 12:30 as promised and had the springs replaced within the hour. Super kind and knowledgable, an easy process. I'd hire them again.
Response from Orange County Garage Doors

"Hey [Member Name Removed] Thank you very much for the review, much help us to grow up in here:)"

Fumiko T.
Feb 2017
5.0
Yes, I recommend this pro
$200
They were excellent. The technician explained everything to me and he was very nice.
Response from Orange County Garage Doors

"I love reading these reviews ;) thank you so much! John - OC garage doors INC."

Caroline D.
Feb 2017
5.0
Yes, I recommend this pro
Well. Work was done the same day.
Response from Orange County Garage Doors

"Hey! Thank you for taking the time to show everybody about your experience with us! Much appreciated :) John - Oc Garage Doors, Inc."

Steve T.
Oct 2016
5.0
Yes, I recommend this pro
Fast response time. Quality work.
Response from Orange County Garage Doors

"Hi ! Thank you for taking the time to share your good experience with us :) We're much appreciated for your business."

Lu P.
Sep 2016
5.0
Yes, I recommend this pro
$692
Wow, great service from OC Garage Doors. I called today, Sunday 9/25/16 at 958AM,and got an immediate appointment. I was told that the technician will arrive between 11AM-1PM. Tom, the technician, showed up at 1113AM and got to work immediately. After inspection, he told us that the garage door motor is 19 years old, in which I did not know that it lasted that long, and will need to be replaced soon. He gave us the options of repairing the old one (but not sure how long the unit will last still) versus installing a brand new motor and tracks unit. My husband and I weren't prepared to purchase a new garage unit but after the cost vs. benefits analysis, we've decided to go ahead and have the new unit installed. Tom was extremely professional, he did not pressure us into buying the unit, and knows his trade very well. He installed the brand new unit with new tracks and everything in less than an hour. I was impressed that he also cleaned up after himself. The work save us so much time and bothersome of manually lowering and opening the garage door for the past 2 weeks. Thanks Tom. I don't know the average rate to instalI a brand new garage unit but thus far looking online, OC Garage Doors rate seems average and comparable to the competitions. Tom mentioned that the warrantee for parts and labors is 3 years so we're very happy about it. I would highly recommends OC Garage Doors, asked for Tom if you call. GREAT GREAT WORK OC GARAGE DOORS.
Response from Orange County Garage Doors

"Wow! That's a nice long review, We LOVE it! Tom is one of our best technician at the field and the first thing I'm about to do now is to take a screenshot of the review and send it to him. Thank you very much for taking the time and post a beautiful review. As the owner of the company I'm telling you, You just made my DAY! Feel free to call us 24-7 for any reason. John - Orange County Garage Doors, INC."

Linda K.
Aug 2016
5.0
Yes, I recommend this pro
$800
The installers were prompt, professional, and very quick with installation. While I think the price is on the high side (I went with a brand new belt drive), the service is top notch. Even after the service, I hadn't received the emailed invoice so I contacted via cell phone, and the installer was quick to call back and resend it. Highly recommend -- you get what you pay for.
Response from Orange County Garage Doors

"Hey there! I'm really happy to hear that you're more than satisfied with our service, Customer service is our first priority. We are here 24 Hours to answer your call, John - Orange County Garage Doors, INC."

Alyce L.
Mar 2016
5.0
Yes, I recommend this pro
$779
Everything went very well.  The technician, Johnathan, was very quick and knowledgeable.  He showed up on time and gave me an advance call.  We had a power failure, so he couldn't finish adjusting the door.  When power came back on I called him and he was still in the area.  He showed up in 5 minutes and finished.  I would not hesitate to use this company again.  I did not price shop, but was looking for responsiveness and they were very responsive.  However, I think the price was fair all things considered.
Response from Orange County Garage Doors

"We're really happy to see that we successfully made you happy! Customer service is our first priority and it's makes us happy to see that we did it right for you. Thank you for taking the time to write us such a nice review :) If you have any issues with your door down the road, Please feel free to call us 24-7. Thank you john."

Showing 1-25 of 33

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Orange County Garage Doors is currently rated 4.8 overall out of 5.
Orange County Garage Doors accepts the following forms of payment: CreditCard
No, Orange County Garage Doors does not offer free project estimates.
No, Orange County Garage Doors does not offer eco-friendly accreditations.
No, Orange County Garage Doors does not offer a senior discount.
Yes, Orange County Garage Doors offers emergency services.
No, Orange County Garage Doors does not offer warranties.

Contact Information

513 E. 1st St, STE C, Tustin, CA 92780

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