Design phase went OK but they were difficult to contact during the planning phase which made scheduling difficult. More importantly they refused to follow up on the issues we found after the work was complete such as stripped screws used for the cabinet doors and LED lights that continue to blink intermittently.
Description of Work: small kitchen remodel: cabinets, new LED lighting fixture, back splash
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Karen B.
07/2016
5.0
flooring contractor
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Brian P.
04/2016
5.0
home improvement stores
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Kay H.
06/2015
1.0
remodeling
 + -1 more
Had a very bad experience with them. Poor quality, poor performance, schedule completely inaccurate. Would never use again.
Description of Work: Renovation
Rating Category
Rating out of 5
Yes, I recommend this pro
NORMAN A.
11/2013
5.0
lighting, home improvement stores
 + 0 more
They did a really good job, it was done very well.
Description of Work: I bought a hanging light from them, and they had contacts for people to install it for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
June K.
06/2012
3.0
appliance repair, home improvement stores
 + 0 more
There was a woman and she said that it had not been connected or installed properly. They couldn't come out right away, it took them a week to ten days to come, which was inconvenient. She did a good job to fix it and she explained everything.
Description of Work: I purchased a washing machine from Lowe's Home Improvement and they offered me a warranty on it about 4 years ago. I bought the machine and it stopped working 7 or 8 months afterwards.
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Service Categories
Hardware & Home Improvement Stores,
General Remodeling,
Lighting,
Flooring Sales and Installation,
Appliance Repair,
Warranty Companies - Non-Home,
Appliance Sales and Installation,
Windows
FAQ
Lowe's Home Improvement is currently rated 3.3 overall out of 5.
No, Lowe's Home Improvement does not offer free project estimates.
No, Lowe's Home Improvement does not offer eco-friendly accreditations.
No, Lowe's Home Improvement does not offer a senior discount.
No, Lowe's Home Improvement does not offer emergency services.
No, Lowe's Home Improvement does not offer warranties.
Lowe's Home Improvement offers the following services: Appliance sales, indoors, outdoors, building products & tools.