Clean Palace Housekeeping & Janitorial

"Thank you for the great rating!"

"Thank you! We appreciate you taking the time to review us."

"It was a pleasure working in your rental property. We thank you for the opportunity and the great rating you provided."

"Thank you for taking the time to review us and for trusting us with the maintenance of your home. We'll be bringing green products and apologize for failing in that area."

"Thank you! We are more then happy to perform additional tasks. We do follow a routine but at the same time we are flexible to help in any special or additional request you may have."

"Thanks a lot for the great rating. We will continue trying our best."

"We're happy to hear we did well. Thank you very much for providing your input."

"Thank you for taking the time to rate our company. We appreciate the great rating"

"Thank you for the great rating! We'll continue working hard and finding ways to maintain or improve the quality of our work Thank you for your time"

"We appreciate that! Thank you for the opportunity!"

"That is great to hear! We appreciate you taking the time to share your comments."

"Thank you for your review. We are looking forward to hear from you soon."

"Housekeepers present at this property reported they were not aware of being responsible of causing a faucet not to move after they cleaned it. It is our policy to let the client know on the spot if we accidentally brake something, and ask the homeowner what procedure they want to take. The housekeepers also reported that it was a challenge to finish the cleaning with the homeowner constantly on their back while they were there. The homeowner called us about a week after the cleaning, claiming something was wrong with her faucet after it was cleaned. Out of courtesy, and without asking questions regarding the age of the faucet or its condition, we sent a professional who has more than 20 years of plumbing experience to fix the problem. He found the spray hose stuck and twisted underneath the sink and fixed it free of charge. He also reported that it was very challenging to work with the homeowner on his back trying to tell him what to do. After the repair we called the homeowner to follow up, but she said she had no time to talk and hanged up. The homeowner later called to claim there was a leaking. We tried to work with her and offered to send the plumber a second time, but the homeowner said that she was going to take care of it and hanged up. Three weeks later the homeowner called again, claiming she had hired a plumber and wanted us to pay for the bill. This was not a mutual agreement, the homeowner made this decision on her own, so we feel she is responsible to cover the expense. It is also worth mentioning that this was a very old home lacking even the basic upgrades, so chances are this may have been a preexisting problem. We are very sorry that the homeowner is overlooking our efforts of trying to work with her since the beginning but at the same time we feel at peace knowing we tried our best in the practice of our conflict resolution model."

"Thank you, we are looking forward to our next visit"

"Thank you! We greatly appreciate your feedback"

"Thank you for providing your feedback, and for the opportunity to be of service in an ongoing basis!"

"Thank you for trusting us in your move out cleaning, and for taking the time to write this review."

"Thank you!"

"We try to be flexible, and we're always open to suggestions and special requests. The end result after project completion should be a happy customer. Thank you for rating us!"

"Thank you for the great rating! We'll continue working hard to maintain your trust, hopefully for many more years to come. Thank you for the opportunity!"

"Thank you for the opportunity to serve you, and trust us in your home."

"We welcome your comments and concerns, and we thank you for using this page to provide your comments, and your willingness to recommend our company."

"Very rewarding to hear your comment, thank you! Yes, move ins or move outs are usually very challenging, but they allow us to continue strengthening our expertise in that field, and to perfect the skill of time management necessary to complete a well done job, and in a timely manner. Thanks again for your review."

"We were sad to see you go, and wish the best for you in your new hometown. It was nice having the opportunity to help you with the cleaning, the organizing of your home, and packing. Thank you for providing your feedback."

"Thank you for your business, and for taking the time to review our company. Your referral is greatly appreciated."