California law says that a renter leaving a property is to get a detailed and itemized list of repairs/fees along with a check for the remainder of the deposit within 21 days of vacating the property. 21 days came and went and all we received was an overall bill for cleaning of kitchen, bathrooms, carpets and repairs to blinds and some conduit and no check. When contacted the company said that a detailed bill would be issued with the check. This never materialized. In later communications we (the renters) decided that $1000 of our deposit should be returned rather than the entire $1500 because the carpet cleaning and some rent payment issue were previously agreed upon by all parties. The property management company is in the wrong, broke the law and has since rescinded the blinds and some of the cleaning fee. I would not use this company in any way, shape or form. They are dishonest and blatantly brake the law.
Description of Work: Overall we had no issues with the property management company, communication was good and everything went smoothly. We said that we were going to forgo our deposit for the last months rent and some other things. They emphatically said that they couldn't take the last months rent from the deposit because, "It's against the law." So we paid the last months rent, met with a representative from the company for the move out check of the property... everything seemed to be going okay.
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Service Categories
Property Management,
Real Estate Agents
FAQ
FALLAVENA & WILBANKS is currently rated 1 overall out of 5.
No, FALLAVENA & WILBANKS does not offer free project estimates.
No, FALLAVENA & WILBANKS does not offer eco-friendly accreditations.
No, FALLAVENA & WILBANKS does not offer a senior discount.
No, FALLAVENA & WILBANKS does not offer emergency services.
No, FALLAVENA & WILBANKS does not offer warranties.
FALLAVENA & WILBANKS offers the following services: Real estate brokering.