Peveler's Remodeling

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They are fantastic, they're always quick to respond and can do just about any type of work. They are not cheap, but I am always happy with the results.

We just completed a master bathroom remodel with Douglas. I have been in the design business for over 40 years. Douglas is a real professional, returns calls, and kept us informed regarding scheduled appointments. We stayed on budget and the end result is beautiful. I would hire Douglas again and would recommend him to my clients and friends.

The best remodeling experience we've ever had, and we're about to begin a bathroom/master bedroom remodel and a garage remodel with Peveler's in just a few weeks.
Before we chose Douglas for the kitchen, we'd interviewed a number of contractors over a period of 12 months. After we met Douglas, we called references, toured projects that he'd done for other customers and had several preliminary meetings with him before work started. We did our homework.
During our kitchen remodel, Douglas worked with us to develop the initial design and provided a day by day plan in Microsoft Project before the project began. We printed that plan, posted it on the wall and checked off our progress daily. He kept to his word throughout the 3 month project and we have proof via that Microsoft Project document. We also took daily photos of every stage of the project and retain them in our master remodeling file. He is highly knowledgable, straightforward, organized, on-site almost daily and responds quickly via phone or email when questions arise.
This is a highly professional group. When the building inspector arrived to look at the work, he said and quot;Gee, you guys are really good!and quot; which I noted in our remodeling diary.
His employees and sub-contractors are extremely hardworking and honest and went above and beyond to provide excellent service. At the end of every work day, the work site was cleaned up, tools removed and the floor was swept clean of all debris. We have young grandchildren visiting and a dog, so it was particularly important to us that the worksite was clear and clean when the workers left each day.
During a remodel, it is inevitable that surprises happen. In our case, it was old wiring that had to be replaced and re-routed. Douglas and the electrician explained the problem to us in detail, provided cost estimates for the additional work and completed it ahead of schedule. Unexpected problems always happen during such big projects. It's how the contractor handles them that makes the difference.
Now that we're finished with the kitchen (and about to do the master bathroom and garage) the quality of workmanship and attention to detail are an ongoing testament to Douglas and his workers and sub contractors. We are enjoying his work with our large and extended family every day. We have a high level of trust in Peveler's and Douglas and will be working with him on many projects in the future.

Not good. almost $100,000 over budget. They were to complete the project in two months and it took over four months. I had specified a not to exceed amount of $150,000. The owner disregarded this, failed to obtain competitive bids and did not disclose to me the estimates for each task despite numerous requests. The employees made and quot;errorsand quot; in their time sheets claiming they didn't take lunch breaks and worked excessive overtime. They were not at the home when I went there at 5 pm but claimed to work to until 9 and 10 pm even though there were no interior lights. The owner offered me a credit for the over payment I made due to the false billings then revoked it and sent me a new invoice for almost the exact amount for painting the kitchen cabinets and claimed the $24,000 I paid for the cabinets didn't include painting them. All of the drywall patching is rough and lumpy with pooling circles. The stone kitchen hood wasn't installed per my specifications and drawings. The patching of the hardwood for the kitchen floor is the wrong color and the pieces of wood are lifting. The guest bath was painted with flat paint when I specified another finish appropriate for a bathroom/shower with moisture and steam. More than 90 days after I moved in, he and quot;rememberedand quot; he hadn't billed me for another $15,000.
There was essentially no supervision of the workers or communication with me despite requests for cost projections and anticipated expenses. The employees just basically did what they wanted each day. Once I moved in I observed directly their slow work practices - three persons watching one put the fireplace stone in place; three workers watching one person install a 2 inch piece of base shoe, etc.
I've had to hire other contractors to finish and re-do the work. Peverler's never provided any notices to proceed, estimates, or unconditional waivers following my progress payments. He has failed to pay the sub contractors and they are threatening small claims filings. They have almost exhausted my retirement savings and I am a senior citizen.

This was a fairly small job, but it was given full attention.

The planning and preparation were thorough. The workmanship on the installations was excellent, especially the cabinet work. (It helps to start with good-quality cabinets, but it still takes skill to install them properly.) The plumbing work was not as precise as the cabinet work, but OK (as good as that of other plumbers I've dealt with recently).

I would definitely work with Peveler's again.