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Mitigation Inc

Founded 1977 • With Angi since June 2011


(12) Verified Reviews

Business Details

Phone Number


2113 Border Avenue

Torrance, CA 90501


Mitigation Inc is licensed, bonded, and insured. Fully licensed to deal with asbestos removal, mold abatement, and general construction. Mitigation will guarantee the best price in our caliber of contractors. Contact our office for details. We specialized in plumbing, water damage, mold,

Verified Reviews

A few reviews for this pro...
Gerald W.
they came and stayed late trying to find the leak, came back with specialized equipment and found the leak. YEAH. it is now fixed, clean work, no necessary damage. they even worked with me on the cost.
Description of Work
Leak detection for difficult to find plumbing problem
Art V.
WOW what a horrible experience. I thought i might have mold growing in my crawl space so i called several people from AL. I scheduled Travis to come out as he said he would inspect and recommend clean up and all relayed work if needed. His guy, Jose, showed up. Nice guy. He asked whete the mold was and i answered, "that's why i called yoy guys!" I suspect under the house so please check under the entire crawl space, which he did. When he came back or from under the house i asked if we had mold and he immediately answered " NO". Great sigh of relief for me. A couple of days later i get s call from Travis - he is totally self centered and self serving BTW - and he said we had mild under the house and specifically the kitchen area. We would need to treat out the cabinetry, and if we were lucky we could save the stone. The demo and clean up would cost 3500 and they're is no telling what the rebuild would cost. WAIT A MINUTE! YOUR GIT TOLD ME THERE WAS NO MOLD! ! He can makes this assessment without even coming to the house, no pics no nothing to back this. I told him i was going to do my due diligence before making a decision, and that's when the attitude really came on. I called 2 other inspection companies, ONLY INSPECTION NOT GEN CONTRACTORS and they both agreed with José's assessment of no Mold. When Travis called back a few days later told him of these events and he said (with a ****** attitude) i was hoping you'd say that. At thisn point i wad done with him and sent him on his way. Bottom line, if yoy think you have mold call someone that will do a visual inspection and a air and swab treat if something looks suspect. DON'T CALL A GC. Their motivation is not aligned with yours, and in Travis' case IMHO - he tries to intimidate you into submission. Not a good experience, stay away!
Description of Work
Inspected and assessed for mold. Made recommendation.
mold removal, endodontics
Denise D.
Description of Work
I called Mitigation out on 2/24 after I had water damage to the kitchen floor and cabinet due to a faulty dishwasher inlet valve hose. They came out the same day and started the dry outm mold abatement and mitigation process. They backed me up when I filed a claim with my insurance company and the claim was initially denied. It took close to 2 months but I finally got a reversal of the initial denial and got my claim paid. The mitigation work was great. They replaced my floor, wall and replaced the kitchen counters on both sides. Their crew is meticulous and they do amazing work in a short amount of time. I am happy with the final outcome. If you suspect water damage don't hesitate for a second to get these guys out to fix it.
flooring contractor, water damage restoration, home remodeling, mold removal
Reuben S.
Description of Work
Travis is a seasoned, high-pressure salesman - all flattery and FUD. Did not want to provide a written estimate. We were not comfortable with him at all, and we went with another company. I strongly urge others to look elsewhere. We were very happy with another, much more professional mold remediation service.
mold removal
Joanne J.
All the details are stated in what the provider did.
Description of Work
Giovanni came out to my house on time, was very, very kind and professional. He made a thorough inspection, took much time evaluating the scope of the home damage and gave me his recommendations. Giovanni's excellent attitude and attention to the problem made a big impression on me as to how the company would operate. I haven't made any decision yet as to what action I will take or what I will do, but I felt that his attitude and demeanor were very professional and kind, and needed to recognized. His boss Travis also made several follow up calls to see how the inspection went and if there was anything he could do to assist. I liked this company and would happily recommend them.
water damage restoration
David F.
I called to schedule an evaluation and that process went well but they did not show up for the appointment three days later and never made contact to apologize or reschedule. Not how I would run a business and I will not be chasing them down. On to the next provider on the list.
Description of Work
drain pipe

Service Provider Response

Hi(removed member name), This is Mitigation Team. We Value Our Customers 150% Plus. We Spend A Lot Of Time & Resources To Get A+ Rating From Every New And Repeat Customer We Come Into Contact With. We Are Human. We Do Apologize For The Inconvenience Of Your Time Which Is Valuable And Respected. We Have Turn This Over To Our Human Resources And Marketing Department Which Go Hand In Hand Together. We Have Been In Business Since 1977 We Are Determine To Win You Back As A Loyal Customer. Please Contact Us At Your Convenience At 310.751.8800 Please Ask For Tony Lugo Human Resources & Marketing Manager. Note: Mitigation Will Offer Free Consultation On Your Current Job Site And Dinner For Two $50 Dollar Value. When Can We Come To Your Job Site To Review Your Work Make Sure Our Competitor Is Doing Their Job Legally Right With Permits Etc....Main Headquarters Office 1.800.404.1200 or Local Office 310.533.5400 Lastly, We Are In Talks With Angie's Management Office To Help Us Resolve This And To Get Hold Of You. Please Email Your Telephone Number & Information ->
Moon S.
I called Mitigation, Inc. at 8 pm one night after finding water on my kitchen floor. Wherever I stood in my kitchen, I noticed water coming up through the grout lines. I spoke with Travis, the president of the company, on the phone and he had few workers at my house by 9 o'clock that night. From the first contact, I was impressed with their professionalism. The two guys that showed up at my house were very courteous, professional, and evidently experienced. They didn't waste anytime setting up the initial mitigation process and managed to answer all my questions to my satisfaction before leaving in a few hours. The next day, Travis came over to explain the process of restoring my home to original condition. I knew I've called the right person for the job and felt lucky to have his company handle the insurance matters; I learned that Mitigation, Inc. has over 30 years of experience in this field of business. As with any construction, I also had a few issues with the work. But to my surprise, every time I've mentioned the problems to Travis, it was taken care of without any noticeable displeasure from him or his employees. It was a very refreshing experience as I've had unpleasant experiences with other contractors in the past. Though I was initially hesitant about recruiting the services of Mitigation Inc., I have to say that I'm overall pleased with my experience with Travis and his crew. They were timely, professional, and courteous, and I could not be more satisfied by the end result. Thank you Mitigation, Inc. and Travis for all the hard work. The end results are great and above my expectation. Great job! You have a customer for life! Moon K. Song
Description of Work
Mitigation, Inc. provided service to restore my kitchen and the master bedroom due to water leak from my garbage disposal. They did demoing,drywall, tile work, laminate flooring, kitchen cabinets etc.
ceramic tile, drywall, flooring contractor, water damage restoration, home remodeling

Service Provider Response

Thank you [member name removed] for your kind words...... and nomination! It meas a lot for us to continue reaching out to everyone with super customer satisfaction .......
Corrine L.
I had heard water running even after shutting off the water to the house, so I called the DWP to see if it was in their system. The DWP came out on Saturday afternoon and they told me that the leak was somewhere between their meter box and the house water shutoff valve, so it was my responsibility to fix it. The DWP tried to identify the location of the leak, but couldn't as they didn't have the proper equipment. So, I called Mitigation on Saturday and they scheduled the leak detection/repair for the following day, Sunday. Travis the scheduler/supervisor, was professional and delivered what he promised-- excellent service and quality work at a reasonable and competitive price. Daniel and Alfredo, the craftsmen, showed up exactly on time and were very courteous and explained to me everything they were going to do to find the leak. They quickly gained my trust as I watched them identify where the leak was using their sonar equipment. Once the leak was found (fortunately it wasn't under the sidewalk or driveway), they showed me the leak. Daniel corresponded with Travis, explaining what it would take to repair the leak and then Travis and I agreed on a price. They said their repair would be guaranteed also for at least one year. Daniel and Alfredo did have to dig up lots of dirt and mud to get at the leak and they were very careful to keep the dirt on plastic and keep the work area immaculate. Then, they set to work to cut out the appropriate sections of pipe and solder the new connections. I watched a little of this work going on from my window and I could tell they were very focused and diligent. After finishing repairing the leak, they went for a dinner break and came back to make sure everything was good before covering the pipe and refilling the hole. They left the worksite perfectly clean and no one could tell that a major repair had just be done. I could tell that both Daniel and Alfredo took real pride in their craft and enjoy their job. They have the skills, equipment and attitude that isn't seen as much as we would like these days. Bottom line, Mitigation saved the day! I will never use any other plumber but them for future jobs. Thank you, Mitigation!
Description of Work
Mitigation found an underground water pipe leak with their leak detection equipment and repaired the leak the same afternoon.
plumbing, water damage restoration, drain pipe

Service Provider Response

Hi [member name removed], Thank you for expressing your true felt heart. We always make sure the job gets done right! & May God Bless You......
Tom E.
First they detected the broken pipe and repaired it. Then they tested for water damage and mold. They sealed off the rooms involved and removed all damaged areas. They had area tested for asbestos and then had proper crew remove it. After testing showed no more asbestos or mold they began restoration of the areas. They handled correspondence with the insurance company for their work. They are very knowledgeable about handling these problems and are very professional tradesmen. I am very happy with everything that they did for us.
Description of Work
We had a broken pipe in the kitchen. Lower cabinets and drywall had to be removed and replaced as well as some of the wood floor. All testing and remediation were handled through Mitigation as well as all the leak detection and all repairs. They also did the packing and removal/storage for all items in cabinets.
flooring contractor, plumbing, water damage restoration, interior painters, cabinet refacing, asbestos removal, mold removal

Service Provider Response

Thank you [Member name removed]! We do appreciate your loving words.....
john G.
Mitigation Inc. promptly responded when I reported evidence of water damage under the kitchen sink. They immediately detected the related broken line as well as additional broken lines under the crawl space. They also detected a large cavity leading to the crawl space. They promptly replaced all broken drainage lines. I advised them that I also had an ongoing problem with leaks in my copper lines. Hence, they repiped the entire house... and at a fair price. This involved knocking out walls and ceilings, and later repairing/repainting them. Also, they installed new fixtures in all the bathrooms and other areas. Then they plugged the aforementioned cavity leading to the crawl space. They worked diligently to get the kitchen work covered by insurance. After that effort proved to be unsuccessful, they gave me a fair uncovered price for the work. Due to my successful experience with Mitigation Inc, I highly recommend them for a variety of your home needs.
Description of Work
Leak detection for kitchen, crawl space, and rest of house. Replace broken drainage pipe in kitchen and crawl space. Replace all copper pressure pipes in the entire house. Knock out walls and ceilings, and later repair/repaint, to repipe entire house. Install new fixtures in all bathrooms and other areas. Plug/fill large cavity leading to crawl space. Rebuild kitchen cabinet and restain.
drywall, plumbing, water damage restoration, drain pipe, home remodeling, interior painters, cabinet refacing, foundation repair
David I.
The project went well. Mail box columns in our city require a permit and must be built to mandatory specifications. The necessary skills include reinforced foundation, masonry, concrete forms and pours and lath & plaster. Mitigation direct employees were able to expertly handle all of the skills.
Description of Work
Mitigation rebuilt a masonry mailbox column that had been destroyed by a traffic accident that spilled over onto our property. The construction site was kept orderly and the new column was completed promptly. Mitigation negotiated directly with the driver's insurance company on an agreed settlement amount.
concrete repair, foundation repair
Loren B.
Once Mitigation Inc. was on the job, I had confidence in their ability to do the job right. Do call Mitigation Inc. first, don't call anybody else to do the job.
Description of Work
Do contact Mitigation Inc. first before a regular plumber to detect water pipe leaks. Don't let a regular plumber try to locate leaks in the slab. Mitigation Inc. uses the proper equipment to locate the leaks. Mitigation Inc. detected water pipe leaks, repaired the leaks and then completely re-piped the house. They were clean and organized during the process. They not only completed the work in a timely manner, but also did everything including removing pictures that were hung on walls and replaced them along with the furniture and matched the paint as well. I highly recommend Mitigation Inc. for all of your home repair needs.
plumbing, water damage restoration, drain pipe, interior painters

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Eco-Friendly Accreditations
    Payment Options
    Visa, MasterCard, American Express, Discover, Check
    Senior Discount
    Emergency Service

    Services Offered

    Mitigation offers a limited "5" Year Warranty on our workmanship. Call for more details. Asbestos removal, mold abatement, water damage, leak detection, plumbing repair, drain and sewers, water heaters, fire damage, lead removal, foundation repair, pack in / out and general construction.

    Services Not Offered

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    Frequently Asked Questions & Answers about Mitigation Inc

    How is Mitigation Inc overall rated?

    Mitigation Inc is currently rated 4.7 overall out of 5.

    What days are Mitigation Inc open?

    Mitigation Inc is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does Mitigation Inc provide

    Mitigation Inc accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

    Does Mitigation Inc offer free estimates?

    No, Mitigation Inc does not offer free project estimates.

    Does Mitigation Inc offer eco-friendly accreditations?

    No, Mitigation Inc does not offer eco-friendly accreditations.

    Does Mitigation Inc offer a senior discount?

    Yes, Mitigation Inc offers a 5% senior discount.

    Does Mitigation Inc offer emergency services?

    Yes, Mitigation Inc offers emergency services.

    Are warranties offered by Mitigation Inc?

    Yes, Mitigation Inc offers warranties.

    What services does Mitigation Inc offer?

    Mitigation Inc offers the following services: Mitigation offers a limited "5" Year Warranty on our workmanship. Call for more details. Asbestos removal, mold abatement, water damage, leak detection, plumbing repair, drain and sewers, water heaters, fire damage, lead removal, foundation repair, pack in / out and general construction.