Impeccable service, completely honest, project ran a little bit longer than anticipaited, but it was done over the holidays.
Description of Work: I hired them to do complete remodel of my kitchen and bathroom. They took popcorn off the ceiling, put up a wall, and assisted with many more minor jobs around the condo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$45,000
Lina M.
01/2015
1.0
remodeling, home remodeling
 + 0 more
Don't you ever, under any circumstances, hire Andy Monica and his affiliates to do work in your house. I hired him to do extensive remodeling work in my own house and it was one of the worst decisions I ever made. In short, having Mr. Monica and his men around was a long, painful nightmare. First of all, everything needed to be done two, three, four times to get it right because the workers kept making mistakes and Mr. Monica was hardly ever around to supervise them. When he was, he was more confused and incapable than his employees. Second, there were two break-ins during the renovation, and the police and I concluded that both break-ins where tied to the construction work. In both cases there were no signs of forced entry. One day I returned home from a two-day trip to find that my master suite had been ransacked and all my valuables (jewelry and other items) stolen. I found the door from the laundry room to the outside unlocked, and the police concluded that someone from the inside unlocked that door during the day to let their thieves friends in. And warned them of my absence.Two days later someone walked into my kitchen in the middle of the night, while I was asleep. Luckily I have dogs to protect me. My faithful furry friends sprang up from their beds barking like crazy and scared the thief off. I locked myself in a bathroom and called 911. Whoever broke in that night knew the combination to the kitchen lock, which is how the workers had access to the house when I was not there to open the door for them. I am still scared to death to sleep in that house. And by the way, I have in lived in the same house for close to seven years and nothing ever happened until I hired Mr. Monica to remodel it. Third, in the middle of the construction Mr. Monica decided to go on vacation for two weeks, leaving me in an inhabitable house. While he was lounging on a Hawaiian beach, I tried to communicate with his employees to keep the work going. One of them must have told Mr. Monica that I was sending emails to the office. This is the text Mr. Monica sent me from Hawaii. ?I am on vacation. I don?t want to hear another word from you. I will deal with you when I get back. Don?t f****** email my staff anymore. I am done with your b*******.? I believe that this text speaks for itself. I have it on my iPhone. Someone who can?t do anything right the first time around, whose men are in cohort with thieves, and who sends this kind of messages to his clients should not be in the contractor business or any type of business. Don?t make the same mistake I made. Hire someone else. There are lots of good, honest contractors out there who are honest, take pride in their work, and have manners. Sadly, Mr. Monica is not one of them.
Description of Work: Extensive Remodel of my house from August 2014 till January 2015
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Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Ceramic Tile
FAQ
MONICA TILE & MARBLE is currently rated 3 overall out of 5.
No, MONICA TILE & MARBLE does not offer free project estimates.
No, MONICA TILE & MARBLE does not offer eco-friendly accreditations.
No, MONICA TILE & MARBLE does not offer a senior discount.
No, MONICA TILE & MARBLE does not offer emergency services.
No, MONICA TILE & MARBLE does not offer warranties.