Paul McNeilly
About us
Place order with Loca Authorized dealer of the company in your town.
Business highlights
Services we offer
HDTV, Satellite Television, Television
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 33% | ||
| 0% | ||
| 33% | ||
| 0% |
I currently am having trouble with them eliminating a line item on my phone bill. There are a couple of cable cards that I had that no longer are needed, but they have some kind of a software glitch and can't get that line item to be deleted. I have called them to get credit. It has been kind of a mess. As long as everything is in accordance it is fine, but when something goes off the rails they just can't deal with it. This problem has existed since the end of last August. It is not getting repaired. They are dealing with another department that has different priorities. My choices are to deal with this monthly call until they finally do fix it or move to someone different. The customer service people are responsive, I give them an A. The company and processes/systems the company uses are not satisfactory. They need to do something, they just can't do it. Everything has been over the phone. They are not punctual and timely at all in fixing my problem. They are always professional.
Licensing
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