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THAT FINISHING TOUCH INC
Acoustic Ceiling Tiles - Install, Laminate Countertops - Install, Laminate Countertops - Repair,
About us
OWNER-OPERATED. USES SUBS. COST IS DETERMINED BY THE JOB. T SERVICE CHARGES MAY APPLY. MAY CONTACT THROUGH EMAIL.
Business highlights
18 years of experience
Services we offer
CONSTRUCTION DESIGN & LAYOUT. Custom capabilities, Fireplace specialist, GREEN FLOORING, HARDWOOD, LAMINATE SALES & INSTALLATION, STONE, TILE
Reviews
4.713 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 8% |
Showing 1-13 of 13 reviews
James J.
Jul 2016
unknown
Danielle H.
Dec 2015
Gabe and his guys are great to have around. I liked having them around. Since it is a long and hard process, it helps to have people around that you trust in your home and that respect your home and your family. Gabe did a beautiful job. I am a perfectionist so I needed someone that also pays attention to small details. He's not in your house throwing on floors and getting to the next job. He takes his time and does it right. Here and there, I had little (truly little) issues, but when I told him about them, he addressed them. I also had an issue with something on my bill and he was responsive and we came to an acceptable agreement. He is especially helpful if you don't have a design sense. He actually suggested a couple of design ideas that I was reluctant about but I decided that I should trust him, and he was absolutely right. If he suggests a diagonal on your floor, he might just be right. I really like what he did. Knowing that he's an artist with what he does, I even asked him to help me decide on a cabinet pull for my kitchen while he was here. Anyway, I highly recommend him. However if you are in a hurry, to have someone lay down floor and leave, he might not be your best choice. If you care more about quality than getting it done quickly, then I'd say definitely go with Gabe.
Daniel B.
Sep 2015
unknown
Julie S.
Jun 2015
unknown
Response from THAT FINISHING TOUCH INC
"Unfortunately there are less than honest people in this world and this is one of them. [Removed Member Name] took advantage of the entire bond system and scammed a hard working man out of his life savings during the recession. [Removed Member Name] asked me to install her maple floor for her. For some reason the two or three other floor contractors that had worked in the home before were not asked to come back (suspicious at the least). I advised her of where she can purchase the floor directly to save some money on the project. She purchased the floor directly without me. We delivered the floor and allowed a few days for inspection by the client and acclimation. We proceeded to install the floor to the manufacturers guidelines. The floor looked great and the pictures had many warm comments. She was concerned about some very minor imperfections in the product that couldn't be seen unless you were 5 inches or less away from the floor (very minor wood checking on a few ends). I contacted the manufacturer and they recognized she was un happy and took full liability with an official letter from the corporate offices releasing me, the installer of any wrong doing. [Removed Member Name] proceeded to demand that I was lying the whole time and went and lied to the bond company about the issue. By the time I was aware I was being scammed for a free floor the bond company awarded her with her demands before even an investigation was done. My lawyer was involved because I was being targeted by the client and the bond company with false accusations. The bond company proceeded in an illegal manor and awarded her with money without ever seeing the floor or hearing from me what happened. It seems this was something that likely happened with the other contractors that were not invited back to continue work. This person knew exactly how to take advantage of the contracting system and did it with no remorse. I was innocent to all parties except her and the un professional bond company. I offered every remedy possible for the situation including receiving and installing a new floor paid for by the manufacturer (as they already took full accountability). The fact that [Removed Member Name] searched me out after this has been handled over 5 years ago and she already took advantage of me so she could have a free floor shows this is a personal attack. In 14 years of business this is the ONLY person to ever have a complaint with the work done in their house. As a business owner I strive to make ever floor perfect and to please every client I do business with. This is one person that will obviously never be happy."
Guy A.
Mar 2015
They're a great company with fantastic people. They were perfect. They showed up on time and worked every day. They told us what was going on. They're a perfect company. They did a fantastic job and showed up on time and when they said they would.
Matthew B.
Dec 2014
Gabriel is an "artist" and not simply a floor contractor. I knew after speaking with him his passion for his art was unmatched by others I had recieved estimates for my flooring project. It was an affordable, effeciient endeavor form beginning to end. Gabriel is "hands on" beginning to end and quality oreinted. My project finished surpasssing my expectations and I continue to get comments about how beautiful my floors are. Highly recommend That Finishing Touch Inc......Gabriel is the best!
Rebecca E.
Nov 2014
That Finishing Touch did a fantastic job at our house! They were professional, on time, on schedule and did an absolutely beautiful job on the travertine tile in the bathtub/shower combo. Gabe from That Finishing Touch didn't just install the travertine that we had-he designed a beautiful tub (travertine from top of the tub to the ceiling, including a" nitch" for soap or shampoo) that we are proud of.
In addition and this is very important to me, they left our house clean, clean, clean!
I liked knowing that it would be only Gabe (the owner) and his one or two employees in our house (he didn't sub the demo out to another company). I felt very comfortable knowing they were in our house-I didn't feel the need to check on them or be home every minute there were working.
That Finishing Touch is more than a tile and flooring install company-they are craftsman.
I would use them again and again and I would refer them to my closest friends.
Carlton P.
Nov 2014
The job is excellent and they were very professional, and finished on time. I found them to know woods and products, which was a big help since I really do not. They went beyond the call of duty to help in when needed.
Rob W.
Nov 2014
Everything was on schedule and on budget. Gabriel and his team are great to work with.
David H.
Jul 2010
We really liked them. I am looking at it right now and it is beautiful. We paid about $35 for that work and we thought that their price was reasonable. They took up the tile, floated the area, field it because there was a lot of water damage. They took up the whole counter and re-did it for us. The guys that came out were very professional, clean, quiet and well mannered. You name it they were a very good company. They guys were great.
Jenny L.
Jan 2010
Gabriel and his team of floor installers did an excellent job in not only putting in the floors, but leveling the floor underneath. They were punctual and worked quickly, but with great precision. Their cheerful attitude made it easy to hang around and ask a lot of questions, all of which got answered. We received a lot of recommendations on products to use and how to maintain the flooring. Gabriel even took the time to give me his opinion on other projects we planned on doing in the near future. Though I had found other contractors who offered to do the job for less money, I am sure that the quality of work would not have been better. I would make the decision to use That Finishing Touch again without hesitation.
Holly G.
Jan 2009
I spoke with the owner, Gabriel Shaw, by phone, and described the work that needed to be done. He sounded knowledgeable, personable, and enthusiastic, so we made an appointment to which he arrived promptly. I had a sample of the tile, both base and decorative, so during our meeting we discussed the best way to achieve the design I wanted. He showed me samples of his company's work, which clearly exemplified the quality that he delivers. I discussed the work and cost with my husband, and then hired his company to do the work. He did not do the tile installation himself, he DOES do flooring himself, but deferred this expertise to his tiling crew. On the day of the installation, he showed up promptly, again, and clearly went over with me exactly how the tiles were going to be placed, and measured and marked up the area. He then explained the entire process to his assistant. I was not home during the installation, but did stop home at lunch to survey the work. At that time, the tile had been placed without the grout. The work on the facade of the fireplace was very well done, although there was no tile placed on the sides of the surround, which was a mistake. We discussed this with the workers, who immediately rectified the error, and they also agreeably repositioned some of the decorative tile that we felt was facing in the wrong direction which was an aesthetic issue. By the time I returned home from work, the tile work and grout was completed, and the area was completely cleaned up of all debris. The fireplace looks beautiful! I would gladly hire That Finishing Touch again to do any other tile work that I need, and for flooring, as well. He is a pleasure to work with, honest, smart, and fairly priced.
Monica E.
Oct 2007
Wow. I now realize what true professionalism is. Outstanding job, very quick and efficient crews and a beautiful job overall. I was referred to this company by my father's friend and was told they were an incredible company. They arrived promptly at 8 AM and were finished with the entire job in one day. Other tile installation companies I have used were not nearly this careful or this efficient. I understand they do carpet and other design work and I'd keep that in mind for future.
Licensing
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FAQ
THAT FINISHING TOUCH INC is currently rated 4.7 overall out of 5.
No, THAT FINISHING TOUCH INC does not offer free project estimates.
No, THAT FINISHING TOUCH INC does not offer eco-friendly accreditations.
No, THAT FINISHING TOUCH INC does not offer a senior discount.
No, THAT FINISHING TOUCH INC does not offer emergency services.
No, THAT FINISHING TOUCH INC does not offer warranties.