FOREST CONSTRUCTION CO INC

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Showcase Kitchen and Bath recently completed renovating 2
bathrooms in our home in Oak Park, California. 
We had spoken with several contractors previously, most operating out of
a truck and with an iPad as their sole sales tool.  They showed us pictures of their work and
providing a fixed price quote.   Having
been through this process before having redone a kitchen in 2008 I realize that
pictures don?t say it all and cheapest isn?t always best (in fact it usually if
not always isn?t).   You can say you?re
going to redo a bath or a kitchen much the same way you might say you?re going
to buy a new car.  Well, there are Hondas
(nothing against Honda) and there are Bentleys. 
Both are cars.  My wife, Denise,
and I knew we wanted quality as we had insisted on it in our kitchen.  
Upon visiting your showroom in Thousand Oaks we met with
Michael Hartstein and told him essentially what we were looking for, but knew
we had questions that would need answering. 
Michael took the time to walk us through the process, completing a
design, helping us pick out fixtures, stonework and colors.  He did say he wouldn?t be the cheapest and he
wasn?t, but there is such a thing as value and with most things, especially
your home, you have to go with value.
After designing our baths he turned the project over to
Steve Love, the project manager.  Steve
is the most professional project manager I have ever worked with.  He knew exactly what needed to be done, made
sure his team kept the house as clean as possible, consulted with us every step
of the way when there were minor decisions to be made (fortunately there were
no major surprises), and scheduled things to move smoothly through the
process.  Steve showed up virtually daily
to examine the previous days progress and making sure the team knew what needed
to be done that day.  I would check the
work at the end of the day and occasionally find things that needed to be
addressed, but invariably Steve would find even more!  A true perfectionist.  In the end the project did take a few days
more than originally scheduled, but we?d rather miss a deadline by a few days
and make sure things are done right than hurry up in order to meet a
schedule.  In the end we now have two
bathrooms that far and away exceed the expectations we had going in.
You hear and read horror stories about construction projects
and contractors that go so badly that they end up in lawsuits, bitter feelings
and people having to live with and look at lousy workmanship for years to
come.  I think the proof in the pudding
here is that Steve, his wife Marissa, Denise and I are now friends and enjoy
each others company on a social level.