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CXC Contracting
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
CXC Contracting specializes in Foundation Repair and Earthquake Retrofitting. They work to make your home as safe and secure as possible under all conditions. Call us today!
Business highlights
Emergency services offered
30 years of experience
Services we offer
Caissons and Grade Beams, Crawl Space Repair, Earthquake Retrofitting/House Bolting, Foundation Lifting, Foundation Repair & Replacement, Helical PIers, Sump Pumps, Surface/Gutter/French Drainage Systems, Waterproofing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.740 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 10% | ||
| 0% | ||
| 3% | ||
| 3% |
Showing 1-25 of 40 reviews
JOAN V.
Nov 2018
Will devised a clever solution to our outdoor drainage problem, which included the installation of a high quality sump pump as well as drainage pipes. It was professionally executed by his crew, and the system works exactly as it should!
Connor M.
Sep 2018
Will and his team at CXC did a great job replacing a failing stem wall perimeter foundation on my 1920s mid-city home. I bid the project out to six different contractors. His bid came in close to most and it became quickly apparent that his crew would delivery the highest quality and integrity to the job. His ability to accommodate my scheduling needs, the crew's many years of experience and overall professionalism, and the quick communication from the office administration all resulted in a great experience. A big shout out to WILL (Owner), CELSO (Foreman), and ROSANNA (Administration). Word of advice, get multiple bids and always verify general commercial liability insurance and that it covers the type of work that is going to be done. CXC's was easily verified...others were not and in some instance foundation repair was not even underwritten into their policies. CXC is BBB accredited, many others are not. I would not hesitate to work with Will and CXC again on my future projects.
Mark F.
Aug 2018
Great! The quality of the work and attention to customer service were great. The owner came on site, gave me an estimate and walked me through the process.
David T.
Aug 2018
They reinforced my building as required by City of Los Angeles for Retrofitting; The service was professionally and smoothly done, He is a very honest and a very knowledgeable contractor, and very ethical. He is very trustworthy.
Mike F.
Aug 2018
It went very well. They did a great job.
Don J.
Aug 2018
Good estimate, he was on time, it was a good installation.
Glenn G.
Jun 2018
Not applicable.
Diane P.
Nov 2017
Very well and happy with results
Erika G.
Aug 2017
The appointment was easy to make and the staff were friendly. On the day of the appointment, the driver called me 30 minutes late to say that he had a flat tire and tried to cancel the job. With some convincing, I was able to get them to agree to send another inspector out to the site later in the day and provide a report.
Karen G.
May 2017
Their price was fair--I had other estimates for the same work. The crew arrived right on time, got to work, left my yard clean and in order. Ed Moore was always responsive to my phone calls and emails.
Joseph N.
Apr 2017
Once appt was scheduled, the rep came to the house and did an inspection. He gave me an oral report, with a promise that further information would be forthcoming via email. To date, I have not received a written report or the promised estimate for work that should be done.
JOAN V.
Feb 2017
The job was done professionally and on time for the agreed amount. And, as noted above, the system operated beautifully!
Albert R.
Jan 2017
.
Lee S.
Jan 2017
Fast response. Upfront about all expenses and coverage in the estimate. Able to reschedule at an earlier time to meet our need which really helped. Great crew. Professional and knowledgeable. Work completed quickly with great cleanup after the job was done.
James S.
Dec 2016
Great! Pictures were taken and provided immediately and a quote for other work was provide a few days later.
Brian M.
Nov 2016
unknown
Katrina S.
Oct 2016
Basically, they came, and he wasn't really able to do anything for us so it was a waste of money. He just kind of looked around and said, "Hmm... No. We can't do anything." We were leaking in the garage and there are several spots in our house where there are large cracks and we wanted to make sure what was going on, and he didn't do anything. He just kind of, "Well, you could replace all of this stuff and that'll be like $5,000" and I was like "You got to be kidding me." We had somebody else come out, too. I don't feel like he did anything wrong so I didn't want to post a negative post, but there wasn't also like anything positive out of it, and it felt like a giant waste of my money. But again he didn't actually give us any information other than "By the way, you have cracks in the ceiling that I could say like $5,000" which I haven't even asked him about. I think he should have been more communicative. He could've been more helpful, maybe. I didn't want to post a rating on this because it's kind of complex. He did the job, but it was not helpful. I guess, he did fine for price. I think he was on time.
Elizabeth M.
Sep 2016
They offered a fair price, were prompt in scheduling. Will, the owner, bent over backwards for us. He was super nice, even came out a second time to look at a place that hadn't been inspected the first time, and didn't even charge me for that visit. I really appreciated his integrity. The sellers of the home had the work done before we bought it, but I would have used this company if we had to have the work done. The company is very customer service oriented.
Nancy X.
Jul 2016
Ed Moore was covering for the owner who was on vacation. He gave me his recommendations/options which we discussed and a quote for the suggested work. The crew worked on my house for 3 days and arrived on time, did a competent job and cleaned up well. Ed came each day to inspect the progress. I am very pleased with the result.
Tomas K.
Jun 2016
Would use Will and CXC any time again and highly recommend. Great work, great responsiveness and communication.
Caryl L.
Mar 2016
unknown
Deborah W.
Feb 2016
when we went outside he said I needed work on my foundation and it would cost me ten thousand dollars for 2 hours of work that he could schedule for two days later. he said he would put a brace on small corner of one side of my house and he guaranteed that the foundation would never shift again. He then said "a persons home is the most valuable thing they own". He obviously had no respect for me, my intelligence or my house .
Response from CXC Contracting
"Hi [Member Name Removed], Thank you for the review of our services provided to you on November 11, 2015. First, I'd like to personally apologize for not providing the answer you were looking for or for meeting your expectations. Secondly, your review brings up some interesting points I feel I should respond to, for you and future customers: I never take for granted someone's intelligence because I learned long ago that there are many people smarter than me. As a matter of fact, I rely on people's input since they tend to know their houses better than anyone else. I'll start off our inspection asking the "what, where, why, when" questions to try to pinpoint the reason we were called. If, during the course of the inspection, a different issue than that for which we were called for is discovered it is my responsibility to inform you of the issue and if it's an issue that we can address, I will provide a price for it. And, unlike many contractors, I will never try to "close" you right then and there. I believe that when someone is being asked to spend thousands of dollars for a repair they should get different opinions and find a contractor that they are comfortable with...hopefully, it's me. I find that my happiest customers are the ones that were involved in the inspection process, asked questions and perhaps gave a differing thought or opinion so that we, as a team, could come to a conclusion that is right for the customer, not just right for me. So again, I apologize for not providing you the answer you were looking for and hope that you found someone that you were comfortable with. Please feel free to contact us if we can be of any further assistance. Sincerely, Will Crawford Owner, CXC Contracting"
Maher J.
Dec 2015
unknown
Response from CXC Contracting
"Thank you for your review! We strive to exceed our customer's expectations from the initial contact and inspection process through the final project. I apologize for missing that mark with you and promise to try not to let that happen again. I remember sending my foreman out shortly after our visit to more thoroughly inspect your crawlspace and he came up with the same recommendations as I did. Afterwards, he and I both attempted to contact you but never heard back so we assumed you were no longer interested in our services. In any event, your review is valuable as it provides insight as to where we can improve our services and for that I thank you. Good luck to you and your endeavors!"
Kathleen C.
Nov 2015
Will was knowledgeable and professional. His workers were on time and completed the work in two and a half days. I would highly recommend him and his crew to my friends and neighbors.
Stephen W.
Nov 2015
All went very well. Will, the owner, came out to inspect my home's foundation. He was very professional, very thorough. He provided me with a good estimate.
Licensing
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FAQ
CXC Contracting is currently rated 4.7 overall out of 5.
CXC Contracting accepts the following forms of payment: CreditCard
Yes, CXC Contracting offers free project estimates.
No, CXC Contracting does not offer eco-friendly accreditations.
No, CXC Contracting does not offer a senior discount.
Yes, CXC Contracting offers emergency services.
No, CXC Contracting does not offer warranties.