Reviews
4.03 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 33% | ||
| 0% |
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Showing 1-3 of 3 reviews
Beverly B.
Sep 2008
Computer Sales
Horrible. The computer and printer sale went very smoothly, but the delivery of the printer turned into a disaster. It took a long time to get someone on the phone, I was transferred and put on hold repeatedly, I spoke only with people who barely knew English and just had the phrases they were taught to say and could not process my request. There was a time lag in the conversation because they were in another country. I asked one gentlemen to let me speak to a supervisor at least 8 times and was given the same excuse over and over, but never transferred to a supervisor, or anyone else to help me. The printer cost $80 or more, which isn't that much, but I still don't have the printer or any refund; I have no idea where the printer is or where my money is. I'd be happy to tell you where Dell can go.
Homeowner
May 2006
Computer Repair
I TRIED TO GET THE PROBLEM FIXED OVER THE PHONE, BUT IT TOOK WAY TOO LONG. FINALLY, THEY SENT SOMEONE OUT. THEY GUY THAT CAME OUT WAS VERY HELPFUL AND EXPLAINED EVERYTHING.
Homeowner
Apr 2006
Computer Repair
THEY WERE ON TIME AND DID THE WORK VERY QUICKLY. THEY GAVE ME A GUARANTEE FOR A YEAR. THEY WERE VERY NICE AND POLITE. THEY MADE SURE THAT I COMPLETELY UNDERSTOOD HOW IT WORKED.
Licensing
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FAQ
DELL COMPUTER is currently rated 4.0 overall out of 5.
No, DELL COMPUTER does not offer free project estimates.
No, DELL COMPUTER does not offer eco-friendly accreditations.
No, DELL COMPUTER does not offer a senior discount.
No, DELL COMPUTER does not offer emergency services.
No, DELL COMPUTER does not offer warranties.