Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
MICHAEL M.
11/2007
sunrooms
 + -1 moreIt went pretty bad. The sun room ultimately did not live up to the company's assertions. They were contractually obligated to start in one month and finish in a month. Verbally, he said he would begin in two weeks and finish in two weeks. In reality, they started in three months and finished in 10 days. During the delay, the company did not return phone calls or follow up on any of a number of promises. The salesman claims the delay was caused by a death in the family of a key employee. While this may be true, I would still expect a backup from "the west coast's largest sun room company." Also, this does not excuse the excessive delay. The in-house demo demonstrated the efficiency of the windows and foam. Demo aside, when the sun room was installed, it didn't live up. This room is cold, it feels drafty, and you can hear the outside very clearly. The company did not install gutters, which I do not recall if they promised them or not.
Description of Work: The company added a typical sun room to our house. The sun room had dual pane windows that were advertised as being the best at insulating (better than my current dual pane windows in the rest of the house). The foam walls & roofs were advertised as being better than the walls in my current house. They did not install gutters, blinds, or flooring. They installed one skylight, a patio door, and were willing to install an overhead ceiling fan.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$20,000
Contact information
850 E EL CAMINO REAL, Sunnyvale, CA
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Sunrooms and Patio Enclosures
FAQ
THE SUNROOM COMPANY is currently rated 2 overall out of 5.
No, THE SUNROOM COMPANY does not offer free project estimates.
No, THE SUNROOM COMPANY does not offer eco-friendly accreditations.
No, THE SUNROOM COMPANY does not offer a senior discount.
No, THE SUNROOM COMPANY does not offer emergency services.
No, THE SUNROOM COMPANY does not offer warranties.
Contact information
850 E EL CAMINO REAL, Sunnyvale, CA