El Gato Painting & Restoration Inc

Beautiful work, responsive, and competitively priced.

delay till spring 2021

Price was fully disclosed with no surprises. Workers were punctual each day they were there. They treated our home like it was theirs...cleaning up every day before they went home. The work was professionally done. Any unplanned situations we were alerted promptly. We would highly recommend them.

Ok. The crew was rather sloppy. They had to return to finish all the detail they missed, and clean up the sloppiness. They got paint on our brick patio, and got part of the roof shingles with the spray. I felt more like a project manager, than the customer as I had to show them a laundry list of what had to be touched up or still had to be painted. I was disappointed that the project manager didn't reach out to see if I was satisfied with the work.

Excellent.

Initial estimate was timely, contract was handled electronically which was convenient. The paint job on the exterior is acceptable. Here are the issues I had- there was some communication breakdown between the individual who did the estimate & contract & the office staff so paint color choices for sample that were painted after the power wash were a last minute scramble and paint colors chosen did not seem clear to the workers. I was not impressed with the prep work that was done; nail holes not filled, areas that had peeling paint were not smoothed well so there is a texture variance. In the interior I had a new cabinet painted (had not been installed yet), another cabinet touched up and the interior side of the door to the outside painted. These were left to the last day & done in hurry up mode. There were a couple of problems with the work that was done on these that got corrected that same day but I was left on a wet weather day with an exterior door I couldn't close because the paint was sticky. I understand that weather is not always ideal but the workers should do the work in a way that minimizes the weather impact and causes the least inconvenience to the customer. This was a 2 1/2 day job but the more critical interior work was left to last when the workers were in a hurry to get the work done in the allotted half day. The workers left without giving me a heads up that the finish on the cabinet was still wet & would be wet for at least a day...I found out the hard way. I did ask the company to come back to fill the nail holes on the door jamb (this is something even an amateur would have known to do before painting), and to correct some ugly brush marks and areas that hadn't been adequately coated on the door & cabinet door. They did this with no complaint but the fact it was needed in the first place is the reason I would not use them again or give a recommendation to a friend. I was also disappointed to find paint spray on a window, several plants and a bit of walkway. Could be my expectations are not attainable but I do feel this company fell down on communication, preparation (which is something they make a big deal about in their advertising) and attention to detail in areas that are important (the interior side of the door & cabinet that are always viewed at close range).

Great! Foreman was very responsive. Beautiful job. Covered everything prior to start. Cleaned up after. Would hire again.

Work was incomplete and initial crew needed extensive hand-holding in order to correct obvious touch up mistakes. Office was unresponsive and it took repeated emails and phone calls to fix. I'm sorry I hired them.

Everything went smoothly.

The painters were inexperienced . They did not prep well, they painted over dirty areas they failed to clean. They skipped over areas and that did not get painted at all. It was the worst painting experience I ever had especially since I had spoken with the owner in detail prior to the job getting done ,about my expectations. avoid El Gato painting.

Good job completed quickly. Some issues with pressure wash and prep.

Good. Recommend

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El Gato Painting surpassed our expectations on punctuality, quality, speed and price! Owner Ken Slosarik personally came out for an initial walk-through and then to check-in if we were satisfied. It is rare to find a paint company in Silicon Valley where you still have direct contact with the owner, which is a testament to Ken who is passionate about serving customers. Every detail was addressed on the 100+ year old home from prep, to sanding, filling stucco and wood shingle siding cracks. Ken found a way to thread the needle between rainy days for his crew to complete the job in 2 days - which normally takes 3 days. Ken also came in lower on the labor and materials cost than other businesses while also using premium quality paint.

Nothing negative. El Gato Painting & Restoration Inc did the job quickly and results were really good. Yeah, they were pretty good on responsiveness. Yeah, I probably would use them again.

They were knowledgeable about what needed to be done and what paint was best for my old house. The work crew was on time and cleaned up everything very nicely. I was especially concerned because that week was VERY windly but all the work was performed professionally and on time.

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Everything was great from getting an initial estimate to the preparation of the house to the completion of the work. The painters were very organized, skilled and did a great job. I think you may pay a little more with El Gato, but you get a job that is done right, and the way you want it.

Fair. The project was completed in two phases. The kitchen, living room hall and master bedroom were done phase one and went well. Called them back to do the bath and spare bedroom. Bedroom was fine. The bathroom still needs another coat. You can see the roller marks, and the trim is not fully covered. I let them know via a call to the office and by completing the survey--no response. I have used them in the past for exterior painting and flashing repair was was pleased.

El Gato painters did an outstanding job. They were fast, thorough, and helpful. They paid attention to every detail.

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The painters arrived on time and were easy to work with. The paint on the wood siding was flaking off and the wood underneath showing signs of deterioration. So there was a lot of prep work. Now it looks fine. There's a six year guarantee, so i'm hopeful this coat of paint will last despite a direct Southerly exposure.